Good points:
1. Very friendly staff especially the reception guys.
2. Very good rooms and facilities.
3. The view is great to the pool, beach and the garden.
4. They have chess to play and one or two more games, books to read, we enjoyed watching some fishes to watch.
Points to be improved:
1. Dinner is very very bad although I believe that this is in most of Sri Lanka not only Earl's Reef, but the fish in this hotel is the worst that I have ever seen in my life.
2. We found 2 big cockroaches in the bathtoom.
3. The shampoo smell is not good.
But overall we enjoyed our stay in the hotel and maybe we can visit it again.
starstarstarstar Mohammed Zaqzouq
The staff was very friendly and flexible with our arrangements for the dayout. The space allocated for local games and activities were very enjoyable. The food and the accommodations were up to the expected standard and will definitely visit this wonderful place again to chill and have excellent leisure time with family.
starstarstarstarstar Ruvini Athaudage
Very nice hotel, the staff were really kind. The view is amazing. The dinner and breakfast were really good. We stayed their in our honeymoon and we like the place so much
starstarstarstarstar عبدالرحمن حسين
The location is next to beach which is perfect . The room is good with all the basic amenities but the washrooms are not good. Cleanliness is an issue.
The staff is accommodating and helpful. The food served is tasty and the restaurant staff goes an extra mile to cater to the needs. Overall a pleasant stay.
starstarstarstar Shriya Bhandari
Feel like they're RACIST towards Indians. From Reserving the good seats in the restaurant being reserved for the white skin to not serving us even after asking repeatedly, these little things make a huge impact on our experience.
The basic common sense of giving hand towels or dental kit is underrated. Even after asking twice for hand towel and dental kit we weren't provided of the same. The good rooms are reserved again for them and for us.
Otherwise it's location is absolutely beautiful.
There's no Elevators.
The food is usually really good. Almost each dessert was excellent.
But as I said, these little things matter ,and make or break the overall experience.
I'm still staying there, one night left let's see how that goes...
starstarstar Swapnil Majumdar
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