This was hands- on the best hotel we have been to in Japan. The service is extremely good and professional. Every staff knows everything of everything and are super helpful. Not to mention that every member has probably studied abroad and speaks perfect english !!!
Food is good & rooms are amazing. The pool is super cozy. You can spend your entire stay at the hotel with no shame!!
The only thing is that we expected an access to a beach within the hotel when we booked - but anyway the weather wasn’t permitting. So it ended being the perfect choice for us!!
starstarstarstarstar Natasha Aoun
Celebrated my 23rd wedding anniversary here. This place was AWESOME!!!! The staff made the stay special. My wife and I had massages at the spa, ate ate the teppanyaki Kise, and Burger Teppanyaki. The restaurants were the best!!! Don’t allow the prices deter you from enjoying an outstanding meal. The customer service in this place is above reproach. The rooms were clean, comfortable, and updated. Everything I would expect from a Ritz-Carlton.
starstarstarstarstar Kelvin Thornton
It’s a fantastic resort. Service with good quality and fluent English. Restaurants are superb, if you stay here you have to give them (Italian and Teppanyaki) a try, although they are kinda pricey. 😅
starstarstarstarstar Jack Chen
Here with the Maserati experience package.
Very nice and helpful staff.
Even better if you are a bonvoy member, they do have “connect with us” event on every Monday, Wednesday and Friday. Free drinks and finger food will be served.
SPA is good with the heated experience. Do try the salted tomatoes in the relaxation area.
Beach is a bit cheesy, sharing with the kise beach palace. Very small, but with stylish Ritz-Carlton beach bench and food truck. Can lay there and enjoy the breeze.
Make sure to read their monthly newsletter, many offers and free activities for you to enjoy!
starstarstarstarstar Hui Cynthia
Best hotel in Okinawa by far, amazing service with staff that actually speak English and some Korean staff as well. Provided us with transportation to close by establishments and even provided us with a cell phone to call for pick up. Resort itself is absolutely stunning! Would recommend this resort to anyone who wants a true 5 star experience
starstarstarstarstar esther kim
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