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star star star star West Bay Street Building 2, Downtown, Nassau, Bahamas 33132, Bahamas
As acomodações são boas, mais as pessoas não são simpáticas,me senti como se eu estivesse de favor lá.Mais acho que isso é devido a população local. Os funcionários não falam nada a nãoser inglês e nem fazem questão de tentar te entender. Teve apenas uma pessoa que foi simpática conosco,não me lembro se era gerente algo assim.
Praia Excelente Comida fraca Limpeza Fraca Empregados prestaveis Esperava melhor... mesmo no "LEVEL"
Bom hotel. Porém 90% dos funcionários do restaurante Grile são mal educados e sem paciência com os turistas.
Recomendo na totalidade este hotel. Bem localizado, várias ofertas de restaurantes (o que mais gostei foi o Italiano), um ambiente agradável, super atenciosos connosco. Foram férias em família 2 adultos e uma criança (2 anos) e a experiência foi única. Em frente ao hotel pode apanhar-se um autocarro para a cidade. A vista dos quartos é linda!
Comida de baixa qualidade, atendimento na regra é bem ruim, com algumas exceções. O hotel não cuida da parte da praia onde ele se encontra.
A partir do momento que vc avisa q não fala inglês os funcionários não te dão um pingo de atenção!!!!!
O local é maravilhoso mas o atendimento não foi muito cordial para um resort desse nível 😞
I have never been treated so badly by an 'international' hotel chain. They closed the hotel for reburbishment this year which meant that my booking couldn't be fulfilled,.I have now been chasing them for 6 months for a refund, and they either ignore me or send a stock email reply saying they are 'working on my refund'. They have stolen over £1,000 from me and will not return it. Be careful when booking with this chain or this hotel in particular as they have behaved like criminals.
Regreso a Bahamas y a este hotel. Superrrr 💪🏻👍💯🔥
I have been waiting for my refund from Melia for my canceled upcoming July trip since January! They canceled the trip on our party due to hotel renovations and everyone that I’m traveling with has received the refund except me I have called probably 300 times and sent over 150 emails and no one will get back to me - no one can help me. Worst customer service ever. It is such a shame because I would’ve loved to rebook at a different Melia location, but now I would never consider it.
Our our BFF’s met up here did our 40th birthdays! It was awesome to get everyone together from various states. There was an epic foam party! Enjoyed a dinner every night. I hear there is a casino close by as well. Sadly I missed that one as I was resting! 🙃
We booked a $6K vacation here with our family. Due to Covid (understandably) we had to rebook a couple of times. However, we were informed the resort was closing for 2 years and that they would refund us the money. It’s been 2 months and we have yet to receive the $6K back. This is poor service and a lot of money to not refund after 8 weeks. I filed a fraud report and recommend you stay clear from this to avoid the same financial heartbreak.
We went here for our honeymoon in 1997! I really loved this place and I can’t wait to revisit! The resort and island are beautiful with some really friendly residents. There used to be a casino resort next to the hotel, but it looks like that may be gone.
I stayed here for a week. It wasn't bad but if you visit the Baha Mar resort next door you might not want to return to this resort. This resort is run down so don't expect much. The rooms are falling apart. The staff is very friendly and welcoming. Great place to bring the family. The restaurants are great but the buffet is bland and boring. The entertainment isn't that great also. Luckily there's a free shuttle to take you to the Baha Mar next door where you'll want to spend most of your time. The view from the suits aren't bad either depending on which side of the building you're on. Try to stay in the left wing. Remember if you're expecting a quality room be prepared. We stayed in their presidential suite and there was nothing premium about it except for the view. Even our room door was busted which made us kinda paranoid while leaving our room for long periods of time. They denied us a room changed when we brought this to their attention. The hall ways and stairwell where run down too. The beach was decent and clean but very small and seating is limited. The pool was decent. There was only one Jacuzzi that everyone crammed into and it was filthy and muddy by evening time. Kinda gross. Would I return to this place? Probably not. This is a 3 star Hotel.
It was a really nice hotel. Very clean with a nice bar in the lobby. Nice restaurant downstairs. Steps away from the beautiful beach, nice atmosphere. Great, relaxing place to vacation. There were beach chairs in the sand to use. Nice calm waters at the beach and able to see beautiful sunsets from there. Perfect view from the balcony of my room. A nice clean pool was on the property not far from the beach as well.
Funcionários antipaticos, serviço de quarto, nunca vi pior, não repõem toalhas de banho, não fazem a limpeza do apartamento, tive que chamar várias vezes para repor toalhas e papel higiênico, somente vieram às 20:30h , tempo que já deveria estar pronta para jantar. Não é admissível uma rede MELIA, ser tão indiferente com seus hóspedes! Sabem apenas cobrar muito bem
Un lugar hermoso sin duda solo falta mejorar en cuanto el idioma q no sea solo el ingles incluir al menos el español para mayor comodida de los visitantes
Adquiríun pasadía, tuve derecho a desayuno almuerzo encaja bebidas ilimitadas, pude hacer cayak, snorquel, sillas en la playa . Todo muy bonito
El hotel y la playa es excelente...pero la atencion es pesima y mas q nada para los latinos. Solo 2 o 3 personas hablan español y es muy dificil. La comida y la bebida es muy poco variada y no es la mejor. Nada que ver con el resto de la cadena Melia
Un Resort que lo tiene todo para ser un lugar idílico, pero que no lo es por grandes fallos. Los pros,El recinto es enorme, grandes piscinas, varios restaurantes y actividades diarias. En su contra, el personal en su mayoría parece trabajar a disgusto y no se recibe la alegría y buen rollo de otros destinos caribeños. No generalizo, pero nada mas llegar se nota. No te ayudan con las maletas, no te saludan ni regalan una sonrisa. Los restaurantes especializados, Aqua, Cilantro y Nikkei están bien, Estavida, supuesto bar de tapas es lamentable y The Market Place, lugar de desayuno y comidas es horrible, calidad muy pobre, poca variedad y escasez de fruta. El bar de la piscina esta muy bien, pero cierra pronto, y en general todo esta pensado para gente mayor y todo cierra muy temprano. Los cocteles los hacen con alcohol que te destruye el estomago al segundo y la cerveza tienen gas a mansalva. Ademas el agua de la playa tiene buen color, pero esta turbia y poco que ver haciendo snorkel. Poco que ver en esta zona de Bahamas y en Nassau en concreto. Destacar la gran actitud de Kendrick en Aqua y Monique en la piscina.
It's our second time here...so, yes we liked it. The staff were all AMAZING. They all went out of their way to make sure we had a great time. Melinda at the level beach greeted us with a huge smile.
All I can say is buyer beware!! This trip has turned into a nightmare. The actual week there was nice. On our return home a month later my credit card that the front desk asks you for in case you charge any insidentals was charged over 2100.00 ! Due to covid I couldn't reach anyone at my credit card company or anyone at the resort. Im still dealing with this mess. Be very careful about giving them your credit card!!
Es un hotel que tiene las posibilidades de brindar mejor servicio. Es caro y la atención es regular. La limpieza de las habitaciones deja mucho que desear. La mayoría de las personas que trabajan son poco serviciales. La playa es un verdadero paraíso, aún cuando te toquen momentos de lluvia.
Excelente hotel. Muy buena la comida. La plata de aguas transparentes y sin olas ideal para ir con niños. Lindos shows a la noche. La habitación amplia. En el mar ponen unas colchonetas gigantes hermosas para relajarse acostado en el agua. El hotel es de categoría y está muy bueno y bien mantenido. Recomendable!
Very nice place and nice people. I suggest getting an outside room on the partial or full ocean view. The east and west hallways are very hot due to the large windows in the halls. Food is good for the most part. They are not shy with the alcohol and we never went thirsty or hungry. This is typically one of the prettiest and calmest beaches in Nassau but we were there just after hurricanes passed so there were large waves.
West Bay Street Building 2, Downtown, Nassau, Bahamas 33132, Bahamas