A cidade já é um espetáculo, melhor ainda quando hospedamos nesse hotel.
starstarstarstarstar MICHELLE Carvalho
Ótimo hotel, funcionários simpáticos e profissionais e localização perfeita para explorar a Cidade Velha. Spa é bom, mas pequeno. Café da manhã muito bom com variedade de comidas e bebidas.
starstarstarstarstar j0n C
Ficamos uma noite no Telegraaf, em um quarto executivo. A localização do hotel é excelente, e o prédio cheio de história. Tivemos uma vista fantástica da cidade velha do nosso quarto no 5º andar.No entanto, a decoração não foi levada ao máximo nos quartos - o trabalho de arte, o carpete, os banheiros não pareciam alinhados com a sensação dos espaços comuns do hotel, onde mais esforço e pensamento foram claramente colocados Também tivemos alguns problemas de manutenção em nosso quarto - papel de parede descascando e cortinas caídas do parapeito. O hotel claramente se destaca como uma experiência de luxo, então você espera que eles se orgulhem da manutenção. Nós apontamos isso para a equipe e eles receberam o feedback muito bem.Sentimos que o serviço geral poderia ser melhorado um pouco para se adequar à marca de 5 estrelas - quando fizemos o check-in, recebemos pouca ou nenhuma informação, tínhamos compromissos no spa, mas não recebemos instruções sobre como encontrar o spa, não recebemos qualquer informação sobre o café da manhã, ou até mesmo como encontrar nosso quarto. Também solicitamos travesseiros sem penas que nunca foram entregues, e alguns funcionários do café da manhã não eram muito simpáticos ou atenciosos - enquanto alguns eram adoráveis e cuidaram bem de nós no final.O spa foi adorável - embora uma das duas massagens que tivemos não tenha sido muito eficaz. Nós também realmente gostamos do terraço do pátio para o café-da-manhã, que também era bastante saboroso com boa variação.
starstarstarstar Laura Teerisuo
We stayed one night in the Telegraaf, in an executive room. Location of the hotel is excellent, and the building full of history. We had a fantastic view of old town from our 5th floor room.However the decor hasn’t quite been taken to the max in the rooms - the art work, the carpeting, the bathrooms didn’t feel in line with the feel of the common spaces of the hotel where more effort and thought was clearly put in. We also had some upkeep issues in our room - peeling wall paper and curtains fallen off the railing. The hotel clearly brands itself as an upscale experience so you’d expect them to take pride in the upkeep. We pointed these out to the staff and they took the feedback very well.We felt overall service could be improved a bit to fit the 5-star brand - when we were checked in we were given little to no info, we had spa appointments but received no instructions on how to find the spa, we weren’t given any info on breakfast, or even how to find our room. We also requested nonfeather pillows that were never delivered, and some of the breakfast staff weren’t very friendly or attentive - while some were lovely and took good care of us in the end.The spa was lovely - although one of the two massages we had wasn’t very effective. We also really enjoyed the courtyard terrace for breakfast, which was also pretty tasty with good variance.
starstarstarstar Laura Teerisuo
Great hotel, friendly and professional staff and perfect location to explore Old Town. Spa is nice but small. Very good breakfast with a variety of food and drink choices.
starstarstarstarstar j0n C
Estou dando 5 estrelas não porque tudo aqui é perfeito, mas porque a equipe “faz tudo certo”. Questão um: o quarto não estava pronto às 16h (estava pronto às 16h30), então a recepção falou com o gerente da recepção e reembolsou um prêmio de noite de suíte (eu provavelmente nem teria pedido nada). Questão dois: o ralo do chuveiro estava drenando lentamente… enviei alguém (várias pessoas) imediatamente e foi resolvido em 30 minutos. Caso contrário, tudo é como você esperaria: quartos encantadores, ótimo café da manhã, localização perfeita. Uma excelente escolha para uma estadia em Tallin. :)
starstarstarstarstar Mark Koblenz
Le doy 5 estrellas no porque todo aquí sea perfecto, sino porque el personal "lo hace bien". Problema uno: la habitación no estaba lista a las 4:00 p. m. (estaba lista a las 4:30 p. m.), por lo que la recepción habló con el gerente de la recepción y le reembolsó el premio de una noche en una suite (probablemente ni siquiera habría pedido nada). Problema dos: el desagüe de la ducha se drenaba lentamente... envió a alguien (varias personas) de inmediato y se resolvió en 30 minutos. De lo contrario, todo es como cabría esperar: habitaciones encantadoras, desayuno excelente, ubicación perfecta. Una excelente elección para una estancia en Tallin. :)
starstarstarstarstar Mark Koblenz
A bonvoy hotel in the old town of Tallinn. Spa with pool. Large rooms with double isolated windows for noise and cold. Large breakfast buffet. Free Gym is not in hotel but in sport center at a 4 min walk.
starstarstarstar Storm Story
I wrote the same reivew on tripadvisor also, but i want to put it out here also for greater help for travelers. And here it is:There arent that many hotels that fall within the umbrellas of major hotel franchise like Hilton, Marriott, Hyatt, Accor etc, and Im so glad that this hotel is part of the Marriott's Affiliated hotels.Myself being a Marriott High elite loyalist, Titanium, my status was instantly recognized. Room was upgraded proactively and when its available. Complimentary breakfast as welcome options and more.Hotel is visually pleasing, location is amazing, inside the old town, staff were all so helpful, especially front desk agent Kristi, thank you so much for helping me with my issue.I will 100% stay here again whenever i visit Tallinn. Great and reasonable price, top-notch status recognition and great location. It is simply a beautiful hotel! I would rate this beyond 5 stars if possible
starstarstarstarstar Christopher Leung
I’m giving 5 stars not because everything here is perfect, but because the staff “makes it right.”
Issue one: room wasn’t ready at 4pm (it was ready by 430pm) so the front desk spoke to the front desk manager and refunded a suite night award (I probably wouldn’t have even asked for anything).
Issue two: shower drain was draining slowly… sent someone (multiple people) right away and it was resolved within 30 minutes.
Otherwise, everything is as you’d expect: lovely rooms, great breakfast, perfect location. An excellent choice for a stay in Tallin. :)
starstarstarstarstar Mark Koblenz
Excelente localização, os quartos são bons para um hotel ******, mas a diferença entre um hotel de 3 ou 4 estrelas é suposto ser o serviço e que está faltando. Em particular, havia dúvidas sobre o profissionalismo nas áreas de recepção e café da manhã. Na recepção estava uma funcionária de 19 anos e como assistente a empregada de férias de 17 anos (eu perguntei!). O serviço na área de café-da-manhã é um desastre. Há muitos funcionários dedicados, mas não há coordenação de um supervisor/coordenador. Todo mundo(!!) corre por aí anotando pedidos, limpando e trazendo comida. Três garçons diferentes vieram à nossa mesa para nos perguntar o que gostaríamos para o café da manhã. Mas o chá levou 10 minutos para nos trazer. Definitivamente, precisa haver um gerente de restaurante aqui que coordene e não limpe. E a recepção precisa de uma pessoa de contato experiente. O destaque foi pedir uma mesa no Tchaikovsky: como tudo estava ocupado: "Estamos lotados." e perguntei duas vezes se havia outro horário em vez de 20.00h fui direcionado para outro restaurante - devo ligar para lá. Eu então disse que o hotel normalmente faz isso... O restaurante estava a mais de 2 km e infelizmente não a uma curta distância, mas isso não foi dito!!!! Fomos em outro lugar! É uma pena que o Telegraaf não tenha brilhado tanto quanto o esperado.
starstarstar Karl Gustav
Um lindo hotel no coração da cidade velha. declarado como 5 estrelas, mas não possui academia, a piscina é uma piada, é uma lagoa estendida. No entanto, os quartos são bons, janelas abertas para o ar fresco, janelas duplas para o inverno. o café da manhã é fabuloso
starstarstarstar Yashwant Chhabra
Un hermoso hotel en el corazón del casco antiguo. declarado como 5 estrellas, pero no tiene gimnasio, la piscina es una broma, es un estanque extendido. Sin embargo, las habitaciones son buenas, las ventanas se abren para que entre aire fresco, las ventanas dobles para el invierno. el desayuno es fabuloso
starstarstarstar Yashwant Chhabra
Excelente ubicación, las habitaciones están bien para un hotel ******, pero se supone que la diferencia entre un hotel de 3 o 4 * es el servicio y eso es lo que falta. En particular, hubo dudas sobre la profesionalidad en las áreas de recepción y desayuno. En la recepción había un empleado de 19 años y como asistente el trabajador de vacaciones de 17 años (¡pregunté!). El servicio en el desayunador es un desastre. Hay mucho personal dedicado pero no hay coordinación por parte de un supervisor/coordinador. Todos (!!) corren tomando pedidos y limpiando y trayendo comida. Tres camareros diferentes se acercaron a nuestra mesa para preguntarnos qué nos gustaría desayunar. Pero el té tardó 10 minutos en traernos. Definitivamente tiene que haber un gerente de restaurante aquí que coordine y no despeje. Y la recepción necesita una persona de contacto con experiencia. Lo más destacado fue ordenar una mesa en el Tchaikovsky: como todo estaba ocupado: "Estamos completos". y pregunté dos veces si había otro horario en lugar de las 20.00 h. Me dirigieron a otro restaurante; debería llamar allí. Luego dije que el hotel suele hacer eso... El restaurante estaba a más de 2 kilómetros de distancia y, lamentablemente, no se podía ir andando, ¡pero eso no se dijo! ¡Nos fuimos a otro lugar! Es una pena que Telegraaf no haya brillado tanto como se esperaba.
starstarstar Karl Gustav
Eu amei a localizaçao,café da Manhattan, ótimo atendimento..nota 1000
starstarstarstarstar Isa Silva
Great location, rooms are fine for a ****** hotel but the difference between a 3 or 4* hotel is supposed to be the service and that is lacking. In particular, there were doubts about the professionalism in the reception and breakfast areas. At the reception there was a 19 year old employee and as an assistant the 17 year old holiday jobber (I asked!). The service in the breakfast area is a disaster. There is a lot of dedicated staff but no coordination by a supervisor/coordinator. Everyone(!!) runs around taking orders and clearing up and bringing food. Three different waiters came to our table to ask us what we would like for breakfast. But the tea took 10 minutes to bring to us. There definitely needs to be a restaurant manager here who coordinates and doesn't clear away. And the reception needs an experienced contact person. Highlight was ordering a table at the Tchaikovsky: as everything was occupied: "We are fully booked." and I asked twice if there was another time instead of 20.00h I was directed to another restaurant - I should call there. I then said that the hotel usually does that...The restaurant was more than 2 kilometres away and unfortunately not within walking distance, but this was not said!!!! We went somewhere else! It's a pity that the Telegraaf didn't shine as much as expected.
starstarstar Karl Gustav
A beautiful hotel in the heart of the old town. stated as 5 star, but does not have a gym, the swimming pool is joke, its an extended pond. However, the rooms are good, windows open for fresh air, double windows for winter. breakfast is fabulous
starstarstarstar Yashwant Chhabra
I had a mixed stay at Hotel Telegraaf, it started on the wrong foot but ended on a strong note after changing room.I guess I can partially recommend this hotel but I think which room types are available would be a non-negligible factor if I return or not because I found Hilton Tallinn to be more uniformly good than Telegraaf.First off, service was uneven before, during, and after our stay and there were a few hiccups.Staff was quite slow in responding in chat via the Marriott app; on various occasions I had to repeat because they did not respond several hours later.Making requests in person was not always much better, when I requested for housekeeping to be done at a specific time it was not done when we came back to the hotel.The problem was compounded by the fact that the sink of the first room type we had was plugged so I had to brush my teeth in the bathtub.I also had billing problems after check-out which had to be resolved by e-mail; thankfully once again the final outcome was positive because they gave me Bonvoy points to compensate for overcharging my Marriott gift card.I was originally upgraded to a junior suite as Ambassador Elite, but it was simply a larger room and there was not much which was worthy of the Autograph brand in my opinion except perhaps the unusual carpet and the old-style phone, otherwise the room was forgettable.The hotel is only 5 years old, but the bathroom looked 25 years old and had a thin brittle door; it looked like they tried to save costs in the construction.Also for such a recent hotel it was surprising to have a tub not a stand-alone shower, in what they call a suite no less.After housekeeping was missed and the sink became unusable, they moved us to the Popov Suite on the top floor which was night and day with the first room we had: much brighter, not only more spacious but also higher quality materials used, and there was even a private sauna in our bathroom which was fantastic.The breakfast buffet was decent, the food presentation was attractive, the restaurant venue was a strong point of the hotel with good service unlike at reception, and they offered free flow Prosecco which we enjoyed.The way they dressed the boiled eggs was quite stylish as well.Telegraaf is in an ideal location in the heart of the old town so for that reason alone the hotel can be recommended and it’s an undeniable plus over Hilton which is outside the old town.In conclusion Telegraaf has clear strengths and weaknesses in my opinion, whereas Hilton Tallinn is one of the best Hiltons I have stayed at anywhere in the world, location being one of the few downsides.For people who put a premium on being in the old town then Telegraaf will be a good choice but might require to be willing to compromise on perhaps having a room which is so-so unless wanting to guarantee having a full suite by paying for it and not rely on upgrades as an elite guest of the Marriott loyalty program.
starstarstarstar Nong Pla
Nice chic hotel in old town Tallinn. Prominent for having hosted numerous global figures from actors to monarchs to foreign ministers. Very nice staff and rooms are cute and cozy. I didn't get a chance to use the spa but I'm sure it's nice. By far the best part of this experience was the restaurant- the desserts are to die for literally. I ended up trying 5 of the 6 desserts and was blown away by them. I would fly back to Tallinn for a day just to eat here. The staff later told me this restaurant is famous in Estonia and the average person dreams to be able to eat here. It's also where important meals take place when foreign dignitaries visit. I was told the hotel also caters towards weird celebrity requests like a goat milk's bath!
starstarstarstarstar M M
Es un hotel muy pintoresco e histórico de Tallin. Muy buena atención y servicios. El desayuno no es muy variado como para un hotel de cuatro estrellas y podría ser más abundante.
starstarstarstar Daniela Mazzeo Caneda
LaHISTORIA del.....TELEGRAF Hotel Tallinn. LaAMISTADyelbuen SABOR siempre perdura en el TIEMPO Grácias marcel
starstarstarstarstar Marcelino Freixas
Muy buen hotel i bien situado . Personal muy smsble
starstarstarstarstar Xicu Serrat
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