Room comfortable. Left my bag in a taxi and reception staff did everything to sort it out. Couldn’t have been more helpful or supportive.
starstarstarstarstar Vicki Kibble
Great service and location! Quiet and comfortable.
starstarstarstarstar Angelina Kircheva
Very helpfull staff clean spacious rooms nice location
starstarstarstarstar Natalie Roberts
Clean room, lovely staff but OMG the room was so hot. The air con doesn't work & the windows are all locked for safety. We asked other guests the following day in the lift if they had the same experience, they did but they had a fan in their room which they used. It's DECEMBER!!! We would have used a fan if we had one. We couldn't sleep at all it was so hot. We complained at reception they took our room number and said they would look into it. Same at check out took the room number said might be a fault, but the reception guy did admit the air con doesn't go below 18 on the dial? We set the dial as low as we could 18 on the dial but the room stayed at 24 degrees and wouldn't go any lower. The corridor was the only cool place. Retrospectively reading the reviews (instead of just looking at the star rating) it's clear this is a long standing, on going issue which hasn't been resolved in the last 6 months. Everything else was great but unless you like sleeping in a Sauna which you can't open to cool down at all book one of the other hundred or so premier inns in London.
star Karen McGrath
Been here a few times for business and the staff are always great. Rooms are decent and location can't be beaten too. Highly recommended.
starstarstarstarstar Mez Pahlan
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