Quarto muito antigo
starstarstar Americo Magalhaes
The Hilton London Croydon hotel is a pretty bland sort of building from the outside and the theme is repeated inside. For some reason they had 3 service staff on reception, two were casually chatting with a customer and a third was dealing with what was almost a queue to register. They also have the reception desk closed off with a Perspex screen - fine but it left no space to actually write on the registration form ( and I found myself wondering why we had to complete a registration form anyway, seemed so dated?). The security on the lifts was tight, you have to swipe your card across a panel before the lift will function - all a bit weird and I'm ashamed to say, I had to get help from a couple of kids who had entered the lift. I was annoyed to find out that parking was an additional £9.00 per night - I had emailed the hotel and phoned ahead to confirm parking was available and nothing had been mentioned. All I got back from my email asking whether parking would be available was a very abrupt "it's on a first come first serve basis", which frankly, considering I was driving from the South some 80 miles to the hotel and had no idea of the area (Croydon is a dump), was to say the least unnerving. Breakfast was fine but by 8am the food was looking a bit shrivelled up. The rooms were pleasantly bland but the loo had not loo brush? The heating in the room was set for 25C and would not be altered, so it soon became a tad stuffy. I could have requested someone come up to sort it out but I was tired and let it slide. The main entrance leads directly onto the lounge and then to the breakfast/dining room. I can't say that I thought the decor was up to much, bland, inoffensive bordering on dull - the breakfast room reminded me more of IKEA than a reputed hotel. Overall I can't say it was bad but certainly uninspiring... O hotel Hilton London Croydon é um tipo de edifício bastante brando do lado de fora e o tema é repetido por dentro. Por algum motivo, eles tinham 3 funcionários de atendimento na recepção, dois conversando casualmente com um cliente e um terceiro lidando com o que era quase uma fila para se registrar. Eles também fecharam a recepção com uma tela Perspex - tudo bem, mas não deixou espaço para escrever no formulário de registro (e me perguntei por que tínhamos que preencher um formulário de registro, parecia tão antiquado?). A segurança nos elevadores era apertada, você tem que passar seu cartão em um painel antes que o elevador funcione - tudo um pouco estranho e tenho vergonha de dizer, tive que pedir ajuda a algumas crianças que entraram no elevador . Fiquei aborrecido ao descobrir que o estacionamento custava 9 adicionais. Tudo o que recebi de meu e-mail perguntando se o estacionamento estaria disponível foi um muito abrupto "é por ordem de chegada", o que, francamente, considerando que eu estava dirigindo do sul cerca de 80 milhas até o hotel e não tinha ideia do área (Croydon é um lixo), era para dizer o mínimo enervante. O café da manhã era bom, mas às 8h a comida parecia um pouco murcha. Os quartos eram agradavelmente sem graça, mas o banheiro não tinha escova? O aquecimento da sala estava ajustado para 25 ° C e não seria alterado, então logo ficou um pouco abafado. Eu poderia ter pedido que alguém viesse resolver o problema, mas estava cansado e deixei passar. A entrada principal conduz directamente ao salão e depois à sala de pequenos-almoços/jantar. Não posso dizer que achei a decoração demais, sem graça, inofensiva, beirando o tédio - a sala de café da manhã me lembrou mais a IKEA do que um hotel de renome. No geral, não posso dizer que foi ruim, mas certamente pouco inspirador. . .
starstarstar Nicholas Wade
The Hilton London Croydon hotel is a pretty bland sort of building from the outside and the theme is repeated inside. For some reason they had 3 service staff on reception, two were casually chatting with a customer and a third was dealing with what was almost a queue to register. They also have the reception desk closed off with a Perspex screen - fine but it left no space to actually write on the registration form ( and I found myself wondering why we had to complete a registration form anyway, seemed so dated?). The security on the lifts was tight, you have to swipe your card across a panel before the lift will function - all a bit weird and I'm ashamed to say, I had to get help from a couple of kids who had entered the lift. I was annoyed to find out that parking was an additional £9.00 per night - I had emailed the hotel and phoned ahead to confirm parking was available and nothing had been mentioned. All I got back from my email asking whether parking would be available was a very abrupt "it's on a first come first serve basis", which frankly, considering I was driving from the South some 80 miles to the hotel and had no idea of the area (Croydon is a dump), was to say the least unnerving. Breakfast was fine but by 8am the food was looking a bit shrivelled up. The rooms were pleasantly bland but the loo had not loo brush? The heating in the room was set for 25C and would not be altered, so it soon became a tad stuffy. I could have requested someone come up to sort it out but I was tired and let it slide. The main entrance leads directly onto the lounge and then to the breakfast/dining room. I can't say that I thought the decor was up to much, bland, inoffensive bordering on dull - the breakfast room reminded me more of IKEA than a reputed hotel. Overall I can't say it was bad but certainly uninspiring... El hotel Hilton London Croydon es un tipo de edificio bastante soso desde el exterior y el tema se repite en el interior. Por alguna razón, tenían 3 empleados de servicio en la recepción, dos estaban charlando casualmente con un cliente y un tercero estaba lidiando con lo que era casi una cola para registrarse. También tienen el mostrador de recepción cerrado con una pantalla Perspex, bien, pero no dejaba espacio para escribir en el formulario de registro (y me pregunté por qué teníamos que completar un formulario de registro de todos modos, ¿parecía tan anticuado?). La seguridad en los ascensores era estricta, tienes que deslizar tu tarjeta a través de un panel antes de que el ascensor funcione, todo un poco raro y me da vergüenza decirlo, tuve que pedir ayuda a un par de niños que habían entrado en el ascensor. . Me molestó descubrir que el estacionamiento costaba £ 9. 00 adicionales por noche; le envié un correo electrónico al hotel y llamé con anticipación para confirmar que el estacionamiento estaba disponible y no se había mencionado nada. Todo lo que recibí de mi correo electrónico preguntando si habría estacionamiento disponible fue un muy abrupto "es por orden de llegada", que francamente, teniendo en cuenta que estaba conduciendo desde el sur unas 80 millas hasta el hotel y no tenía idea de la área (Croydon es un basurero), era por decir lo menos desconcertante. El desayuno estaba bien, pero a las 8 am la comida se veía un poco arrugada. Las habitaciones eran agradablemente sosa pero el retrete no tenía cepillo de retrete? La calefacción de la habitación estaba configurada a 25 ° C y no se modificaría, por lo que pronto se volvió un poco sofocante. Podría haber pedido a alguien que viniera a solucionarlo, pero estaba cansado y lo dejé pasar. La entrada principal conduce directamente al salón y luego a la sala de desayunos/comedor. No puedo decir que la decoración me pareciera demasiado, sosa, inofensiva y casi aburrida: la sala de desayunos me recordaba más a IKEA que a un hotel de renombre. En general, no puedo decir que haya sido malo, pero ciertamente poco inspirador...
starstarstar Nicholas Wade
Staff are very friendly and always there to help. Rooms are capacious and contained all we could need. Breakfast was very generous and absolutely delicious! Special thanks to Mr. Yas at the dining area for accommodating our needs.
starstarstarstarstar Marianne E.S. Toma
The Hilton London Croydon hotel is a pretty bland sort of building from the outside and the theme is repeated inside. For some reason they had 3 service staff on reception, two were casually chatting with a customer and a third was dealing with what was almost a queue to register. They also have the reception desk closed off with a Perspex screen - fine but it left no space to actually write on the registration form ( and I found myself wondering why we had to complete a registration form anyway, seemed so dated?). The security on the lifts was tight, you have to swipe your card across a panel before the lift will function - all a bit weird and I'm ashamed to say, I had to get help from a couple of kids who had entered the lift.
I was annoyed to find out that parking was an additional £9.00 per night - I had emailed the hotel and phoned ahead to confirm parking was available and nothing had been mentioned. All I got back from my email asking whether parking would be available was a very abrupt "it's on a first come first serve basis", which frankly, considering I was driving from the South some 80 miles to the hotel and had no idea of the area (Croydon is a dump), was to say the least unnerving. Breakfast was fine but by 8am the food was looking a bit shrivelled up. The rooms were pleasantly bland but the loo had not loo brush? The heating in the room was set for 25C and would not be altered, so it soon became a tad stuffy. I could have requested someone come up to sort it out but I was tired and let it slide. The main entrance leads directly onto the lounge and then to the breakfast/dining room. I can't say that I thought the decor was up to much, bland, inoffensive bordering on dull - the breakfast room reminded me more of IKEA than a reputed hotel.
Overall I can't say it was bad but certainly uninspiring...
starstarstar Nicholas Wade
Giving four stars because can’t really fault what it is. We needed a place for the night. It was clean reasonably spacious, comfortable and modern.They charged me £10 late check out fee for being 1hr past the 11am check out time.I called ahead and said we need a bit more time but they were adamant that this was thepolicy.Would definitely recommend and go again. Dando quatro estrelas porque realmente não posso culpar o que é. Precisávamos de um lugar para passar a noite. Era limpo razoavelmente espaçoso, confortável e moderno.Eles me cobraram uma taxa de check-out tardio de £ 10 por ser 1h após o horário de check-out das 11h.Liguei com antecedência e disse que precisamos de um pouco mais de tempo, mas eles foram inflexíveis de que essa era a política.Definitivamente recomendaria e voltaria novamente.
starstarstarstar Jay’s Dubai
Great experience at check in. Arrived around 9pm this evening and was greeted by friendly staff. Very helpful. Thanks to Pablo and Ana - they went out of their way to make our stay as enjoyable as possible. Great room- bed very large and comfortable. Good air con. Looking forward to breakfast! Grande experiência no check-in. Chegou por volta das 21h desta noite e foi recebido por funcionários simpáticos. Muito útil. Graças a Pablo e Ana - eles se esforçaram para tornar a nossa estadia o mais agradável possível. Grande quarto- cama muito grande e confortável. Bom ar condicionado. Ansioso para o café da manhã!
starstarstarstarstar Helen Edwards
Great experience at check in. Arrived around 9pm this evening and was greeted by friendly staff. Very helpful. Thanks to Pablo and Ana - they went out of their way to make our stay as enjoyable as possible. Great room- bed very large and comfortable. Good air con. Looking forward to breakfast! Gran experiencia en el registro. Llegué alrededor de las 9:00 p. m. esta noche y me recibió un personal amable. Muy útil. Gracias a Pablo y Ana, hicieron todo lo posible para que nuestra estancia fuera lo más agradable posible. Gran habitación, cama muy grande y cómoda. Buen aire acondicionado. ¡Qué ganas de desayunar!
starstarstarstarstar Helen Edwards
Giving four stars because can’t really fault what it is. We needed a place for the night. It was clean reasonably spacious, comfortable and modern.They charged me £10 late check out fee for being 1hr past the 11am check out time.I called ahead and said we need a bit more time but they were adamant that this was thepolicy.Would definitely recommend and go again.
starstarstarstar Jay’s Dubai
Great experience at check in. Arrived around 9pm this evening and was greeted by friendly staff. Very helpful. Thanks to Pablo and Ana - they went out of their way to make our stay as enjoyable as possible. Great room- bed very large and comfortable. Good air con. Looking forward to breakfast!
starstarstarstarstar Helen Edwards
Gostei um Hotel muito bom.
starstarstarstarstar Antonieta Pimentel
While the breakfast and restaurant were excellent the bedroom and bathroom were cubicle like - I had a king room. Likewise, they were not cleaned properly.I also did not feel like a Hilton Honours guest - whatever that means and do not think they upgraded my room as according to my membership.Even though the staff was reservedly polite, you always felt as if they didn’t have to and that you were being done a favor.The restaurant staff was totally different and were dedicated to making your experience as memorable as possible.I’m a Hilton Honours member and have had better experiences.
starstarstar R. T. Richards
Ive really enjoyed my stay here from thebeginning when I walked in I was welcomed by staff on duty. Helping me out with my key, explaining about timings. The staff during breakfast are brilliant. They are always cheerful and chatty which is so refreshing. Breakfast is great, with lots of choices, omelettes made to order, full cooked, fresh salad, Continental so much to choose from. Great choice in Teas. I find the rooms really comfortable, clean, nice and airey. Tea making facilities, a fridge, iron, hairdryer. Nice fluffy towels, which you can wrap around yourself after a shower. A real bonus. The rooms are cleaned daily unless you state otherwise. Beds are big and comfy, you disappear into the pillows. Overall a lovely experience. Thank You. Eu realmente gostei da minha estadia aqui desde o início, quando entrei, fui recebido pela equipe de plantão. Ajudando-me com a minha chave, explicando sobre os horários. A equipe durante o café-da-manhã são brilhantes. Eles são sempre alegres e tagarelas, o que é tão refrescante. O café-da-manhã é ótimo, com muitas opções, omeletes feitos na hora, cozinhados completos, saladas frescas, Continental muito para escolher. Ótima escolha em chás. Acho os quartos muito confortáveis, limpos, agradáveis e arejados. Chá, geladeira, ferro, secador de cabelo. Nice toalhas macias, que você pode enrolar em torno de si depois de um banho. Um verdadeiro bônus. Os quartos são limpos diariamente, salvo indicação em contrário. As camas são grandes e confortáveis, você desaparece nos travesseiros. No geral, uma experiência agradável. Obrigada.
starstarstarstarstar Jane Farley
Have been staying in the Hilton for a couple of weeks for work and have to say I have throughly enjoyed my staff each time. It’s now feels like a second home. The staff are friendly and always helpful. When you go downstairs in the morning you are made to feel right at home. Always available to help. The rooms are always clean and comfortable and have to say when you get on the evening after a long day at work the bed are one of the best things. But I have to say overall I have enjoyed staying there. One of the best hotels in Croydon and believe you me have been in a few. Foram se hospedar no Hilton por um par de semanas para o trabalho e tenho que dizer que gostei bastante da minha equipe cada vez. Agora parece uma segunda casa. Os funcionários são simpáticos e sempre prestativos. Quando você desce as escadas de manhã, você se sente em casa. Sempre disponível para ajudar. Os quartos são sempre limpos e confortáveis e tenho a dizer que quando você chega à noite após um longo dia de trabalho, a cama é uma das melhores coisas. Mas devo dizer que no geral gostei de ficar lá. Um dos melhores hotéis em Croydon e acredito que eu estive em alguns.
starstarstarstarstar Selina Ndlovu
Nice hotel, I went for a training session here so can't really comment on the rooms. The meeting rooms were large and well equipped with air con. Food was very yummy and probably the best part for me. The entrance is a bit tucked away behind foliage and I needed google maps to locate it (the irony!) Nice hotel, eu fui para uma sessão de treinamento aqui, então não posso comentar sobre os quartos. As salas de reuniões eram grandes e bem equipadas com ar condicionado. Comida era muito gostoso e provavelmente a melhor parte para mim. A entrada fica um pouco escondida atrás da folhagem e eu precisava do google maps para localizá-la (a ironia!)
starstarstarstar Zehra Jabeen Razvi
Ive really enjoyed my stay here from thebeginning when I walked in I was welcomed by staff on duty. Helping me out with my key, explaining about timings. The staff during breakfast are brilliant. They are always cheerful and chatty which is so refreshing. Breakfast is great, with lots of choices, omelettes made to order, full cooked, fresh salad, Continental so much to choose from. Great choice in Teas. I find the rooms really comfortable, clean, nice and airey. Tea making facilities, a fridge, iron, hairdryer. Nice fluffy towels, which you can wrap around yourself after a shower. A real bonus. The rooms are cleaned daily unless you state otherwise. Beds are big and comfy, you disappear into the pillows. Overall a lovely experience. Thank You. Realmente disfruté de mi estadía aquí desde el principio cuando entré me recibió el personal de turno. Ayudándome con mi llave, explicándome los horarios. El personal durante el desayuno es genial. Siempre están alegres y conversadores, lo cual es muy refrescante. El desayuno es excelente, con muchas opciones, tortillas hechas a pedido, ensalada fresca cocinada completa, continental, mucho para elegir. Gran elección en tés. Las habitaciones me parecen muy cómodas, limpias, bonitas y bien ventiladas. Tetera, nevera, plancha, secador de pelo. Toallas bonitas y esponjosas, que puedes envolver después de la ducha. Una verdadera ventaja. Las habitaciones se limpian a diario a menos que indique lo contrario. Las camas son grandes y cómodas, desapareces entre las almohadas. En general, una experiencia encantadora. Gracias.
starstarstarstarstar Jane Farley
Have been staying in the Hilton for a couple of weeks for work and have to say I have throughly enjoyed my staff each time. It’s now feels like a second home. The staff are friendly and always helpful. When you go downstairs in the morning you are made to feel right at home. Always available to help. The rooms are always clean and comfortable and have to say when you get on the evening after a long day at work the bed are one of the best things. But I have to say overall I have enjoyed staying there. One of the best hotels in Croydon and believe you me have been in a few. He estado alojado en el Hilton durante un par de semanas por trabajo y tengo que decir que he disfrutado mucho de mi personal cada vez. Ahora se siente como un segundo hogar. El personal es amable y siempre servicial. Cuando bajas las escaleras por la mañana, te hacen sentir como en casa. Siempre disponible para ayudar. Las habitaciones siempre están limpias y son cómodas, y tengo que decir que cuando llegas por la noche después de un largo día de trabajo, la cama es una de las mejores cosas. Pero tengo que decir que, en general, he disfrutado de mi estancia allí. Uno de los mejores hoteles en Croydon y créanme he estado en unos cuantos.
starstarstarstarstar Selina Ndlovu
Nice hotel, I went for a training session here so can't really comment on the rooms. The meeting rooms were large and well equipped with air con. Food was very yummy and probably the best part for me. The entrance is a bit tucked away behind foliage and I needed google maps to locate it (the irony!) Bonito hotel, fui a una sesión de entrenamiento aquí, así que realmente no puedo comentar sobre las habitaciones. Las salas de reuniones eran grandes y estaban bien equipadas con aire acondicionado. La comida era muy rica y probablemente la mejor parte para mí. La entrada está un poco escondida detrás del follaje y necesitaba Google Maps para ubicarla (¡la ironía!)
starstarstarstar Zehra Jabeen Razvi
Have been staying in the Hilton for a couple of weeks for work and have to say I have throughly enjoyed my staff each time. It’s now feels like a second home. The staff are friendly and always helpful. When you go downstairs in the morning you are made to feel right at home. Always available to help. The rooms are always clean and comfortable and have to say when you get on the evening after a long day at work the bed are one of the best things. But I have to say overall I have enjoyed staying there. One of the best hotels in Croydon and believe you me have been in a few.
starstarstarstarstar selina ndlovu
Ive really enjoyed my stay here from the beginning when I walked in I was welcomed by staff on duty. Helping me out with my key, explaining about timings. The staff during breakfast are brilliant. They are always cheerful and chatty which is so refreshing. Breakfast is great, with lots of choices, omelettes made to order, full cooked, fresh salad, Continental so much to choose from. Great choice in Teas.
I find the rooms really comfortable, clean, nice and airey. Tea making facilities, a fridge, iron, hairdryer. Nice fluffy towels, which you can wrap around yourself after a shower. A real bonus.
The rooms are cleaned daily unless you state otherwise. Beds are big and comfy, you disappear into the pillows. Overall a lovely experience. Thank You.
starstarstarstarstar Jane Farley
Nice hotel, I went for a training session here so can't really comment on the rooms. The meeting rooms were large and well equipped with air con. Food was very yummy and probably the best part for me. The entrance is a bit tucked away behind foliage and I needed google maps to locate it (the irony!)
starstarstarstar Zehra Jabeen Razvi
La comida excelente el.pollo estaba delicioso la Hamburguesa de pescado no me gustó nvn pero los cafés se tardan media hora para servir dos cafésel lugar era agradable la atención d los camareros eran sinpaticos
starstarstar Omaira Rubio
Me encanta
starstarstarstarstar Sunilda Cortorreal
Totalmente recomendable!
starstarstarstarstar M Pilar HERNANDEZ HERNANDEZ
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