We had the best week at Zoetry Marigot Bay. Gimel and Ronnie our pool servers made our entire stay tremendous! They could not have been more accommodating or polite. Other servers were great too but not nearly as attentive. Concierge members on the other hand were standoffish and rude. Overall a great resort and fantastic food.
starstarstarstarstar Taylor Mahon
The service was not up to standard considering the cost of the hotel. I expect quality service when spending £550/600 a night, just so far away from what we expected. We also had a dirty room when we arrived, bins hadn't been taken out, bathrooms were dated and in one public toilet, the toilet didn't have a toilet seat. This is what you expect from public toilets at a football stadium, not a 5-star luxury hotel. Overall the service was poor and I recommend booking elsewhere. If you have the money and you like boutique hotels, stay at Hotel Chocolat, we loved our stay there. Lovely CLEAN room, caring staff, and quality food.
starstar Billy Homan
What great stay, what an amazing hotel!
We loved every second at the Zoetry resort in St. Lucia. We were warmly welcomed at the check in and as our arrival was earlier than expected, our rooms were not ready yet, but it was lunch time and we were hungry, so we had some outstanding sushi and healthy salads with delicious cocktails at the bar in the pool area. When we got there they just fished a proper sized tuna and cut it n front of the guests, which were interested observing that. I really love authentic kitchen like that! Our rooms were flawless, my room was a junior suite and my colleague had a normal sized room, but also the smaller room (no living room/kitchen) had everything you need, spacious bath room, very comfy big bed and amazing views to the bay area. For the first evening we choose to go to the rum cave, delicious cocktails, cold beers and all my favourite bar snacks, like coconut shrimp and super tasty empanadas. Never experienced such a great atmosphere in an all inclusive resort bar, in my life - good music and open till midnight 😁 We spend the following day at the pool area, two pools on different floors - one big pool attached to the pool bar and a smaller one on the lower floor. Loved the pool in the morning, during the day (due to the shape, you can still do your training while others enjoy a drink in the pool) and especially when it was absolutely quiet in the evening. We enjoyed sushi and cocktails again on our sun beds (plenty of them and always enough towels ;) On our second evening we went for dinner at the 1461 restaurant, we had to wait a bit for a table (we had no reservation) so we enjoyed another great cocktail at the bar close to the restaurant. Its a small well thought out menu and our dinner was again overwhelming. Still can’t believe that we had such a delicious evening at an all inclusive restaurant, loved it how they never give you that feeling. Also want to point out that the hotel was almost fully booked when we were there - quite impressing considering the service we received! I even went for breakfast on our last morning (normally not my time to eat) just because I was curious - breakfast is also served at the 1461, beautiful view, lovely breakfast. Thank you very much for that wonderful stay, we’ll definitely come back. Can’t say anything negative about it, if you want to enjoy yourself, accompanied with delicious food - that’s your hotel! All the staff members were charming and attentive, but my special thanks goes to Juan, I guess he is the main chef, who leads his kitchen brigade with a clear vision, created authentic delicious dishes and shows a kind of engagement on all parts, I’ve rarely experienced with a chef. You guys are amazing, keep up your wonderful work!
Christina Joechl
starstarstarstarstar Christina Jöchl
We are loving it here. Zoetry is working hard to get things perfect, although there are some tiny bumps.
The place is beautiful and relaxing. The food is great. The staff are welcoming.
Rooms are clean and comfortable.
We are here now, day 3, and will hike the peak overlooking the bay today.
For us , a place to reset and relax.
I consider this trip the beginning of a better year of health and have started my day with yoga and pilates. We have been to the gym. Today Joseph took us on a hike overlooking Marigot Bay. It was a wonderful experience.
starstarstarstarstar Victor Wheeler
We came for a day on their day pass and quite enjoyed it. The hotel grounds are beautiful, so much greenery of every kind and very clean. The pools are nice and we enjoyed having a cocktail at the swim up bar. The staff were friendly and had great service. Other than their being no beach, it's a lovely place.
starstarstarstarstar Roland Bitzer
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