We arrived late evening and it had closed for renovation no warning no information available. A workman pointed us to a sister hotel 5mins away who honored our booking
star Kenny Ellis
Hotel was closed when we arrived at 02:30am. Found a night concierge in anither hotel further down the road, who said the Dodeca Sea Resort was owned by the same guy, so try there. Walked down the road and found the hotel, explained what had happened and asked for a room, which we eventually got. The Residence looked like a building site and obviously will not be open for business in 2019. Furious that they atare e still taking bookings, registered a formal complaint and demanded full refund
star Lesley Irving
We were very disappointed by the level of this hotel. We spent there a horrible week in September 2017. Bathrooms did not have doors, room was dirty, we did not have a TV set. Towels were not regularly changed. Reception did not provide bathroom's equipment. Lunch and dinner were situated in one building far away from the hotel. Disaster!!! It was a waste of money. It is a hostel.
star MANUEL HIDALGO GALLEGO
I totally recommend any person who regards the possibility to stay in this place to change his/her mind. We stayed in this Hotel for 10 days in August 2018. The whole place is very unclean and no one give a damn about it. One day we found some small and one enormous cockroach in our room. After we killed them, we left the corpse of the biggest, however the janitor didn’t get rid of it for three days. The receptionist was informed about cockroaches’ colony in our room but the issue remained unsolved and she advised us just to accept the thing that these insects could appear any minute because they probably are going out to the surface from the tubes. How cute.
The whole interior was produced by the drunk architect because everything is so inconvenient and messy. Suite and standard room are almost the same. Wi-Fi worked only in lobby despite they claimed that it will be in every room. They have “all inclusive” system but you don’t know what food to choose because the choice is quite small. Photos which you can find have nothing in common with reality. The majority of them are taken from “Dodeca sea resort” - the partner hotel. Btw, you can use services of Dodeca as well, however you gonna see that the quality of this place is poor.
If you read this comment, don’t choose The Residence. It isn’t a residence, it is a shed.
star Yulia Rybakova
Dirty. Very dirty place. Need renovation.
starstar Anton Rodion
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