Hotel mastodontico, ao lado da Menara Mall, tendo ligação direta, não tem nada que possa salientar de Bom, com frequência esquisita. Até cheira mal.
starstar Joaquim Teixeira
Bom hotel, mas é antigo, recebeu uma boa reforma, mas não étop. A comida porém é muito boa.
starstarstarstar Francisco Velasques
Extraordinário Hotel. Excelente localização tendo em conta que os Táxis - depois do tradicional regatear do preço - nunca custam mais de 4 ou 5 € até ao centro. Regresse de charrete ao final do dia, por 8 €, apenas. Pequeno-almoço normal e Buddha Bar para jantar, mesmo ao lado.
starstarstarstarstar José Gonçalves
Localizaçao , simpatoa, limpeza, serviçoes e oferta do Hotel. Para mim um dos melhores qualidade preço.
starstarstarstarstar Pedro Rosario Tuca
Revisão ao comentário abaixo: Passei a classificação para 1, dada a impossibilidade de contacto com o Hotel após o nosso regresso. Esquecemos-nos de uns óculos no quarto e tentámos conseguir a sua devolução. Telefonei para dois números e nunca consegui ser atendido. Enviei já 3 emails para o único contacto que consegui do hotel e também nada! Muito mau neste aspeto!! ************************************* Hotel francamente bom, com as comodidades que se esperam. Excedeu as minhas expectativas a sala do bar. Lá pode-se fumar e o ambiente é muito agradável, com música ambiente, ao vivo. Pequeno almoço muito bom. Pessoal genericamente atencioso, mas que, nalguns casos, pode melhorar na simpatia. O serviço de limpeza dos quartos é mau! Dos 4 dias que lá estivemos, só um teve o quarto limpo em tempo útil. E refiro em tempo útil, até às 12h. Chegados cansados das visitas a Marraquexe, por volta das 17:00 foi muito mau não podermos repousar um pouco, num quarto já arrumado!
star Antonio Coelho
Muito bonito antigo em termos fisicos, tubagens quarto banho sem qualidade Higiene razoável piscinas em bom estado Mini bar do quarto vazio Gente simpática e educada.
starstarstar Jorge Correia
It’s a nice hotel with nice and helpful staff. The location is great, close to airport and Medina and next to Buddha bar and Malak and Menara Mall. The mall is very helpful as you can get fast food like burger kings and others if bored of restaurant food and super market if you need anything. It also has a kids entertainment area that comes very handy. We had a very nice stay at the hotel. I didn’t give it 5 stars to manage your expectations as it doesn’t feel like a 5star hotel in America or Europe. So be aware of that.
starstarstarstar Nina Da
Rating this Hotel as 5* is a big con!It barely deserves a 3* for several reasons: there seems to a premium on getting extra towels because we had to ask multiple times and waited for almost 24 hours before we received extra towel.Well..not really extra because we were three but only had towels for two upon arrival; getting through to Front Desk was also a challenge - calls were rarely answered; food in general - Room Service or Poolside was terrible - except for Breakfast (see below); Staff doesn’t seem to understand nor care about customer service -a lot of words were spoken but never followed up with commensurate service; and, bed linen has not been changed in the three nights that we’ve been nor was the toilet area properly cleaned.The only positives are the excellent breakfast choices / good service during this time and the good location.Will not recommend to this hotel to anyone nor will we stay at this brand again anywhere in the world!!
starstar Amjad Ghori
Unfortunately, the hotel is not clean, and dealing with customer service in the hotel is inappropriate. My mother was sick with me and needed a room with air conditioning, but they did not find a solution because there was a malfunction in the air conditioning.My mother is sick and it is necessary to turn on the air conditioning. I told him to change the room for me. He said I cannot change the room for you until early morning. I wait until morning. I said what can I do until the morning.Not tactful in a hotel like this
star Hamad Bin saqr
The hotel itself is very nice with helpful staff and good dining room service.
Good breakfast.
During winter they switch all rooms' air conditioners to be on "hot" mode and you can't change it. There is unclear source of heat in the room so the room is very hot and you can't cool it with the air conditioner, so the only option is to open the balcony's door.
starstarstarstar Nimrod Halimi
Hotel bem localizado, com atendimento excelente, instalações impecáveis e duas piscinas gigantes com muitas áreas de relaxamento.
starstarstarstarstar Eduardo Santana
Nice hotel and staff. Pool area is well maintained and buffer food is good.
Only problem is wifi coverage is very patchy in my room. Unless I stand by the door there is little signal and it refuses to connect. Not ideal.
starstarstarstar a User
Best 5star Hotel with excellent Amenities in Marrakesh. Swimming pool is big enough and maintained well. Rooms are neat and clean, especially taps are all working and no leaks which you see in other hotels in Marrakesh. Bar and Spa is attached and wonderful service. Take Moroccan Bath is Spa, staffs are good and 5 star service from them. ATM is located in Lobby, which is safe and secure in Marrakesh, unlike other places.
Overall best stay in Savoy. night clubs are next door, added advantage guys.
starstarstarstarstar Vinoth Ramanujam
Bonito. Mas já teve dias melhores.
starstarstarstarstar Mina Fonseca
The main reason why we stayed here was because of the location. The hotel is located right next to Menara Mall, Buddha Bar and other cafes and restaurants.
The pool was big but uncomfortably cold, some days I couldn’t swim because of how cold the water was.
The rooms were decent and large, but they are old and need refurbishing. I also had an issue with the shower as the water was as flooding everywhere. They said they’ll fix it but the issue was not resolved. The rooms definitely not 5* hotel standards.
The breakfast was good, but the service is very slow, and they only give their full attention to you if you tip. The croissants were really bad though.
Reception, housekeeping, and security staff were really nice and friendly. Restaurant and bar staff weren’t as good and the service is pretty slow.
Overall, the hotel doesn’t feel like a 5* hotel. It is getting old and the service isn’t as good compared to other 5* hotels.
starstarstar Ammar Orfahli
Really wonderful hotel with attentive staff, great rooms, and restaurants. The pool was beautiful, but make sure you arrive early to get chairs. There is great food at the hotel and different restaurants. The Moroccan and Italian restaurant were both exquisite. Soufiane is the Assistant manager at the Moroccan and Italian restaurant. He was extremely friendly and made us feel like family. He really helps you understand the Moroccan culture and the incredible cuisine. He is the best!
starstarstarstarstar Christina guilh
Tres bon hotel et service
starstarstarstarstar Rehab Mr
Hotel antiguo, mala limpieza y servicio malo en general, no corresponde con un hotel 5 ⭐️ y precio desorbitado
star Pedro Lopez
DOBLE INTENTO DE ESTAFA ATENCION CON TURISTAS NO FRANCESES O ARABES Teniamos 3 hab reservadas Llegamos a las 2 de la mañana y nos dijeron que no havia nada reservado ( teniamos comfirmacion en mail ) Nos ofrecen como opcion “lo unico que quedaba “ una super suite a un precio inpagable. Despues de momtar un show y enfadarnos salio el Gerente y milagrosamente había habitaciones disponibles, pero obviamente pagando mas. Lo hicimos porque estabamos super cansados. DIA SIGUIENTE OTRO INTENTO DE ESTAFA Llegamos despues de todo el dia fuera y no funcionan las llaves… llegamos a recepcion a reclamar y nos dices que solo era para una noche, UNA LOCURA. Finalmente esta solucionado, pero el doble intento lo hicieron. Precios de comida de hotel bastante heavy. 4,5€ un cafe…TOTAL NO VENGAIS A ESTE HOTEL INSTALACIONES BIEN SERVICIO DE HABITACIONES BIEN CAMAS BIEN LIMPIO PERO UN ZERO MUY GRANDE POR EL INTENTO DE ESTAFA POR SER EXTRANGEROS Y JOVENES…
star Aleix Ferrer
Hotel espectacular, ubicado en una zona bastante céntrica de la ciudad. Tienes todo lo necesario cerca. Encantada con las habitaciones y servicios recibidos. Tardaron un poco en hacernos el check-in, todo lo demás correcto.
starstarstarstar Lets B
Un hotel grande, hay que andar para ir a tu habitación. Pero el esfuerzo vale la pena por la piscina y la habitación espectacular.
starstarstarstarstar Hugo Arceo Campoy
Gran experiencia en el hotel, mi estancia fue breve y me dejó ganas de más. Quizás a mejorar el buffet del almuerzo.
starstarstarstar Toni González
Excelente hotel situado al lado del centro comercial. Amplias piscinas y salones. El sector de tumbadoras necesita un poco de orden me parece. Muy lindas y finas sus habitaciones.
starstarstarstar Minis_trip Blog
Hotel de lujo con necesidad de pago de 20 euros para usar la sauna, 20euros para el baño turco, 20euros para el spa, 20 euros la piscina de aceite de eucaliptus...mas vale que lleves bien de dinero...bonita piscina gratis por lo menos
starstarstar Bruss Wein
Italian
English
Spanish
Portuguese
French
Armenian
