Excelente hotel, localização muito boa, ótimas acomodações! O diferencial deste hotel é o atendimento dos funcionários, cordiais, atenciosos, fazem o máximo para bem atender. A equipe do restaurante muito obrigada por tanto zelo, capricho e mimos, comidas deliciosas, foram 45 dias em que fui bem cuidada. Um dia eu volto! Obrigada!
starstarstarstarstar Marcia Inez
Hotel maravilhoso, atendentes muito atenciosos e serviço de quarto muito bom. A banheira é incrível.
starstarstarstarstar João de Pontes Junior
Vale pelo bom quarto e localização.Mas cobra pelo estacionamento e o atendimento é ruim. O café da manhã também deixa a desejar.
starstarstar Cláudio Imperador
Excelente hotel com um belo café da manhã... Recepcionistas muito amáveis, um bom comércio e restaurantes perto, recomendo.
starstarstarstarstar Marlene Sindra
Estuvimos 4 días de escapada con nuestro bebé de 4 meses, volveremos! Todo muy limpio ,amplias salas comunes, el staff encantador y siempre atentos a cualquier cosa que necesites! Mención especial para Joao ayudando desde el minuto 1 con las maletas y Miguel en la cafetería super profesional, con cócteles y combinados! Sin duda un hotel donde pasar unos días en familia! Gracias a todo el equipo 😊
starstarstarstarstar Hector Alvarez Caminero
Customer service is very bad!
Add an accident in the parking due to a malfunction of the opening system. Still waiting for more than 2 weeks after my complaint for an answer, with my vehicle damaged and without a feedback...
star Diogo Oliveira
Ni una sola pega,lo tengo claro q si vuelvo a oporto volveré a este hotel. Lo recomiendo,q tus hijos duerman en una cama grande como la tuya en vez d en un sofá cama,no tiene precio,el desayuno bufet increíble.
starstarstarstarstar Loli Lourido
Lugar normal, muy nuevo pero mal insonorizado, se escucha todo. Desayuno normal, nada destacable. La atención de sus empleados es buena, muy agradables y con una sonrisa siempre. La pega, teníamos una habitación con cama doble pedida y nos dieron una con tres camas individuales 😔 eso sí, muy cómodas
starstar Kathy Shark
Hotel, com funcionários muito simpáticos e atenciosos. Pequeno-almoço bom, mas poderia ter alternativas ao leite de vaca comum. Achei o colchão da cama um pouco firme demais.
starstarstarstar Ana Silva
Excelente localização, pequeno almoço muito bom, funcionários atenciosos, em especial Helena na recepção nos indicou várias opções de passeios, restaurantes. Nossa viagem foi maravilhosa.
starstarstarstarstar Grazi Marinelo
Habitación limpia, cama y almohada confortables, buena climatización, desayuno-bufet mas que aceptable y personal muy amable. No valoro en 5 por el tamaño del baño, pero era una oferta. Volvería a alojarme aquí.
starstarstarstar Antonio Albero
Hotel acorde con las 3 estrellas que tiene. Alejado del centro, camas cómodas y buffet aceptable, dispone de bollería y pan sin gluten (demasiado blando) si lo pides.
starstarstarstar Alberto
No desk nor table. No night light for reading... Asked for a lamp so I could read at night but was told that they didn't have any. No kettle but said in the description that there was. However friendly staff and good breakfast
starstarstar Pams
Very good hotel, better than expected. Good location, not too far from the center. Easy to find by car. Efficient, friendly and professional staff, thank you!
Very good breakfast, but unfortunately no lunch and no dinner. The staff is helpful and there are couple of good restaurants not far away.
The garage is very narrow entry and difficult to park, but OK.
starstarstarstarstar AZ
Minha estadia foi incrível. Serviços de quarto e staffs super atenciosos e simpáticos. O pequeno-almoço tem muita variedade e é de qualidade. A localização do Hotel é perfeita, tendo a possibilidade de ter a vista com os pontos turísticos, que demoram acerca de 10 minutos - 20 minutinhos andando. Com certeza se eu puder voltar algum dia ou indicar para alguém um hotel em Porto, seria a HF Tuela Porto.
starstarstarstarstar Isabella Dotta
Ótimo hotel, localização excelente perto de tudo, estacionamento no local, quartos amplos muito limpo enxoval e travesseiros novos de boa qualidade, super café da manhã, atendimento impecável.
starstarstarstarstar José Peixoto
Excelente opción para alojarse en Porto, donde los precios de los hoteles están disparados. Tiene una ubicación excelente, en medio de bares y restaurantes, y a metros del mercado, que es un lugar donde podrás comer de todo y a prácticamente cualquier hora. A 10 minutos está el parque de la galería de cristal que en un día soleado es una maravilla. El personal de recepción es muy amable y servicial. Tiene parking de pago, pero yo he encontrado lugar en la misma puerta del hotel. No hemos usado el servicio de desayuno, que cuesta 12 euros x persona porque por la mañana no solemos comer tanto.
starstarstarstarstar Hugo O.
Buen hotel. Desayuno fantástico. Lejos del centro andando pero buena comunicación. La habitación la hacen muy tarde. Llegamos cansados pasadas las 5 de la tarde y tuvimos q pedir q nos arreglaran cuarto.
starstarstarstar Maria Jesus Lebron Herrera
Clean rooms friendly staff .My only issue was the parking garage .I was having problems getting in and out everyday l was getting different reasons why the system wasn't allowing me to enter or leave the garage.One night i was so frustrated because i couldnt enter the garage i went to the front desk to complain about my situation. Thats when i met this young man working i was not in a good mood is name is jorge padilha he took care of my situation ever since that night i had no.more issues .I hope management realizes and appreciats jorge one of the nicest people i had the pleasure to know
starstarstarstar Tony Pavao
The hotel was nice and the staff as well. We had an issue with the booking and the staff member was able to solve it promptly. Recommend it! Location wise it's not near the metro/train station.
starstarstarstar Polly
This is a clean comfortable hotel located in the business district and a bit too far from the main tourist drag which is down by the river. Porto is very hilly so getting back to the hotel requires a taxi , costing abou €10 unless you ate very fit. The breakfast buffet is adequate but limited with poor choice of hot food. There are a few good restaurants nearby, a large food market, supermarket and department stores. The clientele tends to be elderly so the social side is quiet with a small bar area. The staff are very friendly and helpful.
starstarstar Alex Carroll
Hotel in Great location. Friendly reliable staff with service with a smile. Nice clean rooms and bathrooms with plenty of leg room to be comfortable. Will recommend to family and friends.
One thing that is a worry though, there is no disabled ramp to allow wheelchair access, and parking is very very limited. All access to ambulance station at the front, access for coaches needs to be clear of cars all the time, for health and safety issues, also windows need to be either opened or changed, to allow ventilation to rooms.
starstarstarstarstar Julia Ingleton
La habitaciones de este hotel están muy bien a falta de un frigorifico como en otros, pero la limpieza y la comodidad son los puntos más fuertes. También ofrecen desayuno por 12€ si lo reservas con antelación, y por 15€ si lo solicitas la misma mañana. El peronal es muy amable; llegamos y teníamos una habitación con dos camas, al ver que eramos una pareja nos ofrecieron cambiar de habitación al día siguiente para tener una cama de matrimonio. Está ubicado muy cerca de un pequeño centro comercial y varias cafeterías y bares donde se puede desayunar muy bien.
starstarstarstarstar Miguel Luquin Urmeneta
All the staff member are friendly and helpful. The facilities are in general very good. The breakfasts are very enjoyable. The location is very convenient and close to shopping malls and restaurants. The Mercado de Bom Sucesso nearby is a good place for descent and quick meals. The only downside is the thin walls which perform poorly for sound isolation.
starstarstarstar Jimmy
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