I had an absolutely perfect stay at the Elser Hotel. The staff was incredibly accommodating to all of our needs and requests. We utilized the valet daily, all the guys were quick, courteous and attentive. The property is clean, smells amazing and comfortable, the pool area was just stunning. I truly hope this hotel continues to wow their guests. I will return and I look forward to my next stay.
Oh and PS- I had a small issue with a refund of the incidentals on my card, but I called and spoke to a very nice gentleman that resolved my issue immediately. He was quick and I am super grateful! Kudos to all staff, congratulations on a job well done.
starstarstarstarstar Denise HL
If you're looking for a hotel that will exceed your expectations, this is the place to go. We had an amazing experience here and will definitely come back. Jessica and the staff here went above and beyond for us. You won't find a hotel with a better fitness facility or pool! The valet guys are quick and the doormen will make sure you never lift a finger bringing in anything. Our suite was spacious and the view was spectacular overlooking Miami beach. I travel a lot for work and this hotel doesn't miss any of the small details. Great hotel and great staff.
starstarstarstarstar Daniel Nguyen
Absolutely wonderful and accommodating! This people go above and beyond to make sure all your needs are met! This is a beautiful hotel with one of the best pools and hot tubs I’ve seen. The people are amazing and truly will do everything in their power to help you. We had to arrive early with two young child and they made it an easy and enjoyable process. Highly recommended.***also thank you for the early check in. We appreciated that. Absolutamente maravilhoso e acolhedor! Essas pessoas vão além para garantir que todas as suas necessidades sejam atendidas! Este é um lindo hotel com uma das melhores piscinas e banheiras de hidromassagem que já vi. As pessoas são incríveis e realmente farão tudo ao seu alcance para ajudá-lo. Tivemos que chegar cedo com dois filhos pequenos e eles tornaram o processo fácil e agradável. Altamente recomendado.*** também obrigado pelo check-in antecipado.
starstarstarstarstar Abbey Bates
Awesome views, great staff! from the door men to the front desk. S/O to Aamir for the great recommendations Vistas incríveis, excelente equipe! dos porteiros à recepção. S/O para Aamir pelas ótimas recomendações
starstarstarstarstar Claudia Garcia
My stay at The Elser was nothing short of amazing. Their staff was excellent! Aamir was helpful when I was at the pool, and the rest of the team did a great job with upkeep. If you're looking for a great stay in this lovely city, The Elser is a great place to do so. Minha estadia no The Elser foi nada menos que incrível. Sua equipe foi excelente! Aamir foi útil quando eu estava na piscina, e o resto da equipe fez um ótimo trabalho de manutenção. Se você está procurando uma ótima estadia nesta cidade encantadora, The Elser é um ótimo lugar para fazê-lo.
starstarstarstarstar Justin Lambert
Absolutely wonderful and accommodating! This people go above and beyond to make sure all your needs are met! This is a beautiful hotel with one of the best pools and hot tubs I’ve seen. The people are amazing and truly will do everything in their power to help you. We had to arrive early with two young child and they made it an easy and enjoyable process. Highly recommended.***also thank you for the early check in. We appreciated that. ¡Absolutamente maravilloso y complaciente! ¡Esta gente hace todo lo posible para asegurarse de que se satisfagan todas sus necesidades! Este es un hermoso hotel con una de las mejores piscinas y jacuzzis que he visto. La gente es increíble y realmente hará todo lo que esté a su alcance para ayudarte. Tuvimos que llegar temprano con dos niños pequeños y lo hicieron un proceso fácil y agradable. Muy recomendable.*** También gracias por hacer el registro de entrada antes de lo habitual. Lo apreciamos.
starstarstarstarstar Abbey Bates
My stay at The Elser was nothing short of amazing. Their staff was excellent! Aamir was helpful when I was at the pool, and the rest of the team did a great job with upkeep. If you're looking for a great stay in this lovely city, The Elser is a great place to do so. Mi estadía en The Elser fue increíble. ¡Su personal fue excelente! Aamir fue de gran ayuda cuando yo estaba en la piscina, y el resto del equipo hizo un gran trabajo con el mantenimiento. Si está buscando una excelente estadía en esta hermosa ciudad, The Elser es un excelente lugar para hacerlo.
starstarstarstarstar Justin Lambert
Awesome views, great staff! from the door men to the front desk. S/O to Aamir for the great recommendations Impresionantes vistas, excelente personal! desde los porteros hasta la recepción. S/O a Aamir por las excelentes recomendaciones.
starstarstarstarstar Claudia Garcia
Aamir was so nice and helpful for us at the pool. Always made sure we were taking cared of and just overall the best. Thank you! Aamir foi tão agradável e útil para nós na piscina. Sempre nos certificamos de que estávamos cuidando e, no geral, o melhor. Obrigada!
starstarstarstarstar Daniella Datorre
Aamir was so nice and helpful for us at the pool. Always made sure we were taking cared of and just overall the best. Thank you! Aamir fue muy amable y servicial con nosotros en la piscina. Siempre nos aseguramos de que nos cuidaran y, en general, lo mejor. ¡Gracias!
starstarstarstarstar Daniella Datorre
Aamir was so nice and helpful for us at the pool. Always made sure we were taking cared of and just overall the best. Thank you!
starstarstarstarstar Daniella Datorre
Awesome views, great staff! from the door men to the front desk. S/O to Aamir for the great recommendations
starstarstarstarstar Claudia Garcia
My stay at The Elser was nothing short of amazing. Their staff was excellent! Aamir was helpful when I was at the pool, and the rest of the team did a great job with upkeep. If you're looking for a great stay in this lovely city, The Elser is a great place to do so.
starstarstarstarstar Justin Lambert
Absolutely wonderful and accommodating! This people go above and beyond to make sure all your needs are met! This is a beautiful hotel with one of the best pools and hot tubs I’ve seen. The people are amazing and truly will do everything in their power to help you. We had to arrive early with two young child and they made it an easy and enjoyable process. Highly recommended.
***also thank you for the early check in. We appreciated that.
starstarstarstarstar Abbey Bates
Amazing hotel! Hotel incrível!
starstarstarstarstar Jasmin Simchi
In Miami for Art Basel weekend - in the midst of all the crazy, this hotel was an amazing retreat! First week of opening, but absolutely flawless. Fantastic design with condo-style rooms, smart tech elevators, and stunning water views of the Bay in downtown Miami. The bed was super comfortable, towels soft and fluffy. The pool deck was very cool, with spectacular views. The entire team at The Elser were warm, welcoming and offered excellent service. Special mention to Quimby, Destanee, Juan and Paul who were all simply wonderful. Em Miami para o fim de semana da Art Basel - no meio de toda a loucura, este hotel foi um refúgio incrível! Primeira semana de abertura, mas absolutamente impecável. Design fantástico com quartos em estilo de condomínio, elevadores de tecnologia inteligente e vistas deslumbrantes da baía no centro de Miami. A cama era super confortável, toalhas macias e fofas. O deck da piscina era muito legal, com vistas espetaculares. Toda a equipe do The Elser foi calorosa, acolhedora e ofereceu um serviço excelente. Menção especial para Quimby, Destanee, Juan e Paul que foram simplesmente maravilhosos.
starstarstarstarstar A Brown
We planned a last minute trip to Miami for Art Basel and our usual go to hotel was booked. A friend recommended the Elser. Wow!! We were glad he did and we have found our new favorite hotel in Miami. Thank you for the attentiveness and above and beyond service. We will back to your beautiful hotel again and can’t wait! Planejamos uma viagem de última hora a Miami para a Art Basel e nossa ida habitual ao hotel foi reservada. Um amigo recomendou o Elser. Uau!! Ficamos felizes por ele ter encontrado nosso novo hotel favorito em Miami. Obrigado pela atenção e serviço acima e além. Voltaremos ao seu lindo hotel novamente e mal podemos esperar!
starstarstarstarstar Marizza Contreras
The staff has been excellent. Brand new, nice pool, nice gym, and The room has a floor to ceiling window overlooking the water with a blackout shade A equipe foi excelente. Novíssimo, ótima piscina, boa academia e O quarto tem uma janela do chão ao teto com vista para a água com uma persiana opaca
starstarstarstarstar Andy Swerdlow
In Miami for Art Basel weekend - in the midst of all the crazy, this hotel was an amazing retreat! First week of opening, but absolutely flawless. Fantastic design with condo-style rooms, smart tech elevators, and stunning water views of the Bay in downtown Miami. The bed was super comfortable, towels soft and fluffy. The pool deck was very cool, with spectacular views. The entire team at The Elser were warm, welcoming and offered excellent service. Special mention to Quimby, Destanee, Juan and Paul who were all simply wonderful. En Miami para el fin de semana de Art Basel: en medio de toda la locura, ¡este hotel fue un retiro increíble! Primera semana de apertura, pero absolutamente impecable. Fantástico diseño con habitaciones estilo condominio, ascensores de tecnología inteligente e impresionantes vistas al agua de la bahía en el centro de Miami. La cama era súper cómoda, las toallas suaves y esponjosas. La terraza de la piscina era muy guay, con unas vistas espectaculares. Todo el equipo de The Elser fue cálido, acogedor y ofreció un servicio excelente. Mención especial a Quimby, Destanee, Juan y Paul quienes fueron simplemente maravillosos.
starstarstarstarstar A Brown
Amazing hotel! hotel increíble!
starstarstarstarstar Jasmin Simchi
The staff has been excellent. Brand new, nice pool, nice gym, and The room has a floor to ceiling window overlooking the water with a blackout shade El personal ha sido excelente. Nuevo, linda piscina, buen gimnasio, y La habitación tiene una ventana del piso al techo con vista al agua con una cortina opaca
starstarstarstarstar Andy Swerdlow
We planned a last minute trip to Miami for Art Basel and our usual go to hotel was booked. A friend recommended the Elser. Wow!! We were glad he did and we have found our new favorite hotel in Miami. Thank you for the attentiveness and above and beyond service. We will back to your beautiful hotel again and can’t wait! Planeamos un viaje de última hora a Miami para Art Basel y nuestro viaje habitual al hotel estaba reservado. Un amigo me recomendó el Elser. ¡¡Guau!! Nos alegramos de que lo hiciera y hemos encontrado nuestro nuevo hotel favorito en Miami. Gracias por la atención y por encima y más allá del servicio. ¡Volveremos a su hermoso hotel nuevamente y no podemos esperar!
starstarstarstarstar Marizza Contreras
Amazing hotel!
starstarstarstarstar Jasmin Simchi
In Miami for Art Basel weekend - in the midst of all the crazy, this hotel was an amazing retreat! First week of opening, but absolutely flawless. Fantastic design with condo-style rooms, smart tech elevators, and stunning water views of the Bay in downtown Miami. The bed was super comfortable, towels soft and fluffy. The pool deck was very cool, with spectacular views. The entire team at The Elser were warm, welcoming and offered excellent service. Special mention to Quimby, Destanee, Juan and Paul who were all simply wonderful.
starstarstarstarstar A Brown
The staff has been excellent. Brand new, nice pool, nice gym, and The room has a floor to ceiling window overlooking the water with a blackout shade
starstarstarstarstar Andy Swerdlow
We planned a last minute trip to Miami for Art Basel and our usual go to hotel was booked. A friend recommended the Elser. Wow!! We were glad he did and we have found our new favorite hotel in Miami. Thank you for the attentiveness and above and beyond service. We will back to your beautiful hotel again and can’t wait!
starstarstarstarstar Marizza Contreras
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