The nicest hotel I’ve ever stayed in. Clean, modern and beautiful location
starstarstarstarstar Maria Ramsaier
The nicest hotel I’ve ever stayed in. Clean, modern and beautiful location
starstarstarstarstar Maria Ramsaier
What a beautiful hotel. I checked into this hotel for five nights in a one bedroom suite. From start to finish, the staff were very friendly and no request was too little. The rooms were cleaned to a high standard and filled with lovely amenities. The mattress was lovely and supportive and the view of Toronto was stunning. The hotel is also in an excellent location. Would highly recommend. Will not stay anywhere else in Toronto.
starstarstarstarstar Brent
The suite was very nice#2710 We check-in at 1:30Pm ,went to Louixlouis for lunch at 1:45pm and to our surprise the stewardess at the front first refuse to let us in because the kitchen supposed to be close soon??? The restaurant advertise lunch to be served till 2:30Pm. We had to tell her that ! We got in but disappointed that staff at this place is not trained properly! Hope hotel manager got this message as a customer who cares!
starstarstarstar Dao Riopel
La suite era muy bonita # 2710 Nos registramos a la 1: 30Pm, fuimos a Louixlouis para almorzar a las 1:45 pm y para nuestra sorpresa, la azafata en el frente primero se negó a dejarnos entrar porque la cocina se suponía que cerraría pronto. El restaurante anuncia que el almuerzo se servirá hasta las 2:30 p. M. ¡Teníamos que decirle eso! Llegamos, pero nos decepcionó que el personal de este lugar no esté capacitado adecuadamente. ¡Espero que el gerente del hotel haya recibido este mensaje como un cliente a quien le importa!
starstarstarstar Dao Riopel
What a beautiful hotel. I checked into this hotel for five nights in a one bedroom suite. From start to finish, the staff were very friendly and no request was too little. The rooms were cleaned to a high standard and filled with lovely amenities. The mattress was lovely and supportive and the view of Toronto was stunning. The hotel is also in an excellent location. Would highly recommend. Will not stay anywhere else in Toronto.
starstarstarstarstar Brent
What a beautiful hotel. I checked into this hotel for five nights in a one bedroom suite. From start to finish, the staff were very friendly and no request was too little. The rooms were cleaned to a high standard and filled with lovely amenities. The mattress was lovely and supportive and the view of Toronto was stunning. The hotel is also in an excellent location. Would highly recommend. Will not stay anywhere else in Toronto.
starstarstarstarstar Brent
The suite was very nice#2710
We check-in at 1:30Pm ,went to Louixlouis for lunch at 1:45pm and to our surprise the stewardess at the front first refuse to let us in because the kitchen supposed to be close soon??? The restaurant advertise lunch to be served till 2:30Pm. We had to tell her that !
We got in but disappointed that staff at this place is not trained properly!
Hope hotel manager got this message as a customer who cares!
starstarstarstar Dao Riopel
St Regis Toronto hotel's lobby and entrance is very unassuming comparing with other St Regis hotel locations in the world. Surprisingly the staffs does not seem to be trained much and know much about Marriott loyalty program. I am a Marriott Gold Member and is entitled to receive welcome points upon check in but they didn't mention. When we asked the check in staff about it, he told me that it is not offered in this property which is totally untrue. Today when we checked out and the different staff said the same thing. Gold members are entitled to receive 2:00pm check out which they did honor. But our room door bell rang at 12:30pm by housekeeping staff questioning us why we still stayed in the hotel. Obviously there is lack of communication between front desk and housekeeping team about late check out. It never even happened in a 3 star hotel that a hotel housekeeping knock at our door wondering why we were still in the hotel after 12:00pm check out time but happened in St Regis. The stay is OK but nothing outstanding.
starstarstar David Rosenboom
Este lugar é o velho Trump. Mas parece que eles fizeram o possível para remover qualquer uma das escolhas de design ridículas que eram pouco atraentes. Pessoal é ótimo, muito educado. Os quartos são incríveis e os banheiros são realmente muito grandes (devido às minhas poucas estadias), com preços caros, tenho certeza, mas felizmente meu trabalho pagou pelas estadias
starstarstarstarstar mike Munrow
Quarto incrível, que serviço de tipo incrível. Hotel limpo e quarto limpo. Novas tecnologias modernas nos quartos, ou seja, iluminação, persianas nas janelas são controladas por interruptores na parede. O serviço de mordomo decorou o quarto conforme indicado por telefone. Tudo foi perfeito!!
starstarstarstarstar Tn6
Lovley room. Staff excellent! Spawas a great experience, my massage fantastic. Thank you Kristine! Grant advised me of Butler service and I enjoyed speaking with him.
starstarstarstarstar Crystal Norton
Amazing room, which amazing kind service. Clean hotel & clean room. New modern technology in the rooms ie lighting, blinds on window are control from switches on the wall. The butler service had the room decorated as stated via phone call. Everything was perfect!!
starstarstarstarstar TN6
This place is the old Trump. But it feels like they did their best to remove any of the ridiculous design choices that were very un appealing. Staff is great very polite. Rooms are amazing and the washrooms are really really big (from My few stays) price expensive I’m sure but thankfully my work paid for the stays
starstarstarstarstar mike Munrow
Melhor estadia em hotel em Toronto de todos os tempos! A equipe de check-in / out foi incrível, a equipe de manobrista foi super educada e profissional. Serviços de jantar privativos nas suítes também foram uma ótima experiência, mas a comida é boa para o preço. Eu fiquei na suíte de um quarto, suíte limpa e agradável com pia dupla, piso aquecido no banheiro, cama king size confortável e agradável. Sua roupa de cama poderia ser melhor, mas a estadia incrível em geral. Altamente recomendado!
starstarstarstarstar Jeongsun Park
Best hotel stay in Toronto ever! The check-in/out staff were amazing, valet staff were super polite and professional. In-suite private dining services was also great experience but food is okay for the price. I stayed in the one bedroom suite, nice clean suite with double sink, heated bathroom floor, comfortable nice king bed. Their bedding could be better, but amazing stay overall. Highly recommend!
starstarstarstarstar Jeongsun Park
Eu fico aqui MUITO !! e os funcionários são ótimos! Os quartos são novos e recentemente renovados, e sim, em todos, é um ótimo lugar. Mas comparando-o com outros St. Regis's do mundo ... Ele fica de pé.
starstarstarstar Dallas Pokornik
I stay here A LOT!!
and the staff are great! Rooms are new and just renovated, and yeah all in all its a great place. But comparing it to other St. Regis's in the world... It dosent stand up.
starstarstarstar Dallas Pokornik
Espetacular! Eles tinham me atualizado para a suíte júnior devido ao meu status de platina e todos foram além de suas expectativas para satisfazer todas as minhas necessidades. Eu não poderia ser mais feliz! Com certeza ganhei um cliente fiel para sempre que tenho que ficar em Toronto.
starstarstarstarstar Patrick Wu
Spectacular! They had upgraded me to the junior suite due to my platinum status and everyone went beyond their expectations to satisfy my every need. I could not be any happier! Definitely gained a loyal customer for whenever I have to stay in Toronto.
starstarstarstarstar Patrick Wu
Spectacular! They had upgraded me to the junior suite due to my platinum status and everyone went beyond their expectations to satisfy my every need. I could not be any happier! Definitely gained a loyal customer for whenever I have to stay in Toronto.
starstarstarstarstar Patrick Wu (Wunderful)
AMD. Esta foi a nossa melhor experiência de hotel. Nós reservamos para celebrar nosso aniversário de 22 casamento e fez St. Regis especial. Eles saíram de casa para preparar uma suíte de canto com balões, pétalas de rosa e um pequeno presente de chocolates. A equipe foi excepcional a partir do momento em que entramos no hotel e até que saímos. Eu daria a eles 10 estrelas, se pudesse. Do saguão ao quarto, ao piso aquecido e aos robes, tudo era um luxo à perfeição.Se há uma coisa é que as mesas de centro da sala não são seguras. Meu marido foi cortado pelo canto do tampo da mesa de vidro, que mudou de posição.Grite para a equipe. Obrigado
starstarstarstarstar Zehra Khwaja
Its absolutely amazing place to stay in. Staff is beyond friendly and helpful. Especially Norbert and Xander, they went above and beyond to assist me. Hope to go back.
starstarstarstarstar Sonja Babjak
OMG. This was on of our best hotel experience. We booked to celebrate our 22 wedding anniversary and did St. Regis made it special. They went out of their to prepare a corner suite with balloons, rose petals and a small gift of chocolates. The staff was exceptional from the moment we pulled into hotel and until we pulled out. I would give them 10 stars if I could. From the lobby to the room to the heated floors and the robes it was all luxury to perfection.
If there is one thing it is that coffee tables in the room are not safe. My husband was cut by the corner of the glass table top which shifted out of position.
Shout to the staff.
Thank you
starstarstarstarstar Zehra Khwaja
Ótimo serviço, equipe maravilhosa que o cumprimenta pelo nome quando você chega. Passei o Ano Novo neste hotel e fiz a experiência da Mesa do Rei com minha esposa e ela gostei muito. Foi bom ter uma sala de jantar separada, onde poderíamos relaxar e aproveitar a noite. Considerarei voltar em breve! Agradecimentos especiais a Xavier, o Concierge, por nos fazer sentir bem-vindos.
starstarstarstarstar Jason Christmas
Great service, wonderful staff who greet you by name as you arrive. Spent New Year's at this hotel and did the King's Table experience with my wife and she thoroughly enjoyed it. It was nice to have a separate dining suite where we could relax and enjoy the evening. Will consider returning soon! Special thanks to Xavier the Concierge for making us feel welcome.
starstarstarstarstar Jason Christmas
Reservei uma massagem para o meu aniversário no Spa Iridium. Foi a melhor massagem de relaxamento que já experimentei. A equipe foi profissional, muito calorosa e acolhedora. Fui recebido na recepção, recebi instruções claras e fui levado ao vestiário. Eles tinham meu armário configurado. Havia um cartão de aniversário e chocolate no meu armário. O robe é muuuuito aconchegante e macio e o vestiário é muito bom. O massagista foi realmente ótimo e me fez sentir confortável. A melhor parte foi ser conduzido para a bela sala de estar após a massagem - eu estava tão relaxado, sentado na confortável poltrona com vista para o horizonte da cidade, me senti mais calmo e em paz do que há muito tempo. Se você está bem com ostentação, recomendo o spa Iridium!
starstarstarstarstar Madison Busch-Andersen
Reservé un masaje para mi cumpleaños en el Iridium Spa. Fue el mejor masaje de relajación que he experimentado. El personal era profesional, muy cálido y acogedor. Me recibieron en la recepción, me dieron instrucciones claras y me llevaron al vestuario. Hicieron instalar mi casillero. Había una tarjeta de cumpleaños y chocolate en mi casillero. La bata es tan acogedora y suave y el vestuario es realmente agradable. El masajista fue realmente genial y me hizo sentir cómodo. La mejor parte fue que me llevaron al hermoso salón después del masaje: estaba tan relajado, sentado en el cómodo sillón con vista al horizonte de la ciudad, me sentí más tranquilo y en paz que en mucho tiempo. Si está de acuerdo con derrochar, ¡le recomiendo el spa Iridium!
starstarstarstarstar Madison Busch-Andersen
I booked a massage for my birthday at the Iridium Spa. It was the best relaxation massage I've ever experienced. The staff were professional, very warm and welcoming. I was greeted at the front desk and given clear instructions and brought to the changing room. They had my locker set up. There was a birthday card and chocolate in my locker. The robe is soooo cozy and soft and the changing room is really nice. The massage therapist was really great and made me feel comfortable. The best part was being led to the beautiful lounge room after the massage - I was so relaxed, sitting on the comfy lounge chair overlooking the city skyline, I felt the most calm and at peace that I have in a long time. If you're okay with splurging, I highly recommend the Iridium spa!
starstarstarstarstar Madison Busch-Andersen
A massagem que tive no spa foi uma das - senão A - melhor massagem que já tive. Mas a alegria de toda a experiência começou na porta, o pessoal é incrível, os produtos são lindos, o vestiário e a sala de estar estabeleceram um novo padrão, além disso, me senti 100% seguro o tempo todo, apesar do nosso clima atual com a COVID.10/10, recomendo.
starstarstarstarstar Elisa Zucconi
Minha massagem aqui é ótima, mas o lounge é bem pequeno e a piscina no 32º andar não é nada especial.
starstarstarstar Rupica Sudan
Mi masaje aquí fue genial, pero el salón es bastante pequeño y la piscina en el piso 32 no es nada especial.
starstarstarstar Rupica Sudan
El masaje que tuve en el spa fue uno de, si no EL, mejor masaje que he tenido. Pero la alegría de toda la experiencia comenzó en la puerta, el personal es increíble, los productos son hermosos, el vestuario y el salón establecen un nuevo estándar, además me sentí 100% seguro todo el tiempo a pesar de nuestro clima actual con COVID.10/10 lo recomiendo.
starstarstarstarstar Elisa Zucconi
My massage here we great but the lounge is pretty small and the pool on the 32nd floor isn’t anything special.
starstarstarstar Rupica Sudan
We were there to decorate a room for one of our very special guest.
Amazing customer service with top notch 5 Star 🌟 luxuries. Best thing is if you are going to stay in the hotel it has its own parking plus there is another huge underground parking next to the hotel building which is a plus.
starstarstarstarstar Bushra Rizvi Adnan Khan
My massage here we great but the lounge is pretty small and the pool on the 32nd floor isn’t anything special.
starstarstarstar Rupica Sudan (DineInToronto)
The massage I had at the spa was one of - if not THE - best massage I've ever had. But the joy of the whole experience started at the door, staff is incredible, the products are gorgeous, the change room and lounge room set a new standard, plus I felt 100% safe the entire time despite our current climate with COVID.
10/10 recommend.
starstarstarstarstar Elisa Zucconi
O lounge é muito pequeno, mas eles estão reformando no próximo ano, então estou ansioso para ver como isso vai mudar.
starstarstarstarstar Eaka Carreira
A atenção aos detalhes é óbvia aqui ... das persianas automáticas .... piso aquecido ... várias configurações de luz e equipe incrível ... serviço de quarto incrível ... os quartos são SUPER LIMPOS ... este é o nosso vá para um hotel em Toronto ....
starstarstarstarstar Sebastian Arcabascio
The lounge is really tiny but they are renovating next year so looking forward to how it will change.
starstarstarstarstar Eaka Carreira
La atención al detalle es obvia aquí ... desde las persianas automáticas ... pisos con calefacción ... varias configuraciones de luz y un personal increíble ... servicio a la habitación increíble ... las habitaciones están SUPER LIMPIAS ... este es nuestro Ir al hotel en Toronto ....
starstarstarstarstar Sebastian Arcabascio
El salón es muy pequeño, pero se están renovando el próximo año, así que estamos ansiosos por ver cómo cambiará.
starstarstarstarstar Eaka Carreira
The attention to detail is obvious here... from the automatic blinds....heated floors...various light settings and amazing staff...room service amazing...the rooms are SUPER CLEAN....this is our goto hotel in Toronto....
starstarstarstarstar Sebastian Arcabascio
Fui verificar o Spa após as reformas. Foi uma ótima experiência! Devon é um RMT incrível! Entrei com alguns ferimentos e ele os corrigiu. Recomendo reservar com ele. Muito tranquilo agora, é um bom momento para ir, ótimos protocolos COVID.
starstarstarstarstar Alexa Wells
Fui a ver el Spa después de las renovaciones. ¡Fue una gran experiencia! ¡Devon es un RMT increíble! Entré con algunas lesiones y él las resolvió. Recomiendo encarecidamente reservar con él. Muy silencioso en este momento, así que es un buen momento para irnos, excelentes protocolos COVID.
starstarstarstarstar Alexa Wells
I went to check out the Spa after renovations. Was a great experience! Devon is an amazing RMT! I went in with a few injuries and he worked them out. Highly recommend booking with him. Very quiet right now so a good time to go, great COVID protocols.
starstarstarstarstar Alexa Wells
O tratamento em si foi ótimo e personalizado de acordo com minhas necessidades. Entendo que o local está passando por reformas no verão, então não vou comentar sobre o spa em si. Minha única esperança é que, com o novo espaço, haja alguma regra silenciosa para o lounge. As pessoas ao meu redor estavam conversando como se estivessem em uma cafeteria, além disso, era tão perto da recepção com muito tráfego de pedestres que achei que não criava uma atmosfera muito relaxante.
starstarstar Veronica J.
The treatment itself was great and customized to my needs. I understand the place is undergoing renovations for summer so I won't comment on the spa itself. My only hope is that with the new space there is some quiet rule in place for the lounge. The people around me were talking like they were in a coffee shop, plus it was so close to the reception with a lot of foot traffic I found it didnt make for a very relaxing atmosphere.
starstarstar Veronica J.
El tratamiento en sí fue excelente y personalizado a mis necesidades. Entiendo que el lugar está siendo renovado durante el verano, así que no comentaré sobre el spa en sí. Mi única esperanza es que con el nuevo espacio haya una regla tranquila para el salón. Las personas que me rodeaban hablaban como si estuvieran en una cafetería, además, estaba tan cerca de la recepción con mucho tráfico peatonal que encontré que no era un ambiente muy relajante.
starstarstar Veronica J.
Amazing hotel ... incrível em todos os sentidos. Academia completa, não conseguia tirar todas as fotos, pois as pessoas estavam se exercitando ... seção de peso livre completa, treinamento pessoal ... adorável spa no centro da cidade. Meu único arrependimento é que eu não fiquei mais tempo, mas com certeza voltarei. Isso fez visitar a família vale a pena :)
starstarstarstarstar Artlife S
St. Regis de Toronto é um dos melhores hotéis em que eu fiquei - muito limpo, confortável e elegante, e os funcionários são muito confortáveis. Nós foram atualizados para a suíte e é um quarto fenomenal com uma área de estar e dois banheiros. No entanto, tivemos alguns blips durante a nossa estadia: o nosso quarto não estava pronto para algumas horas (embora o gerente foi muito se desculparam e nos deixou bolinhos em nosso quarto) e houve um cabelo na manteiga no nosso café-da-manhã. Minha única pequena decepção é a academia; é menor do que eu esperava e não tem muito equipamento comparado a outras academias de hotelaria. A segunda vez, reservamos uma das suítes menores e foi excelente. No geral, este é o meu hotel favorito em Toronto e a atmosfera é tão acolhedor a um nível de sofisticação inigualável por outros hotéis da região.
starstarstarstarstar Annie L
Amazing hotel... awesome in every way. Full gym,couldn't get all the pictures as people were working out... full free weight section,personal training... lovely spa right in the great of downtown. My only regret is that i didn't stay longer but will absolutely be back. This made visiting the family worth it :)
starstarstarstarstar Artlife S
Toronto's St. Regis is one of the best hotels I've stayed at - very clean, comfy, classy, and the staff are very accommodating. We were upgraded to the suite and it's a phenomenal room with a sitting area and two bathrooms. However, we had a few blips during our stay: our room wasn't ready for a few hours (though the manager was very apologetic and left us cupcakes in our room) and there was a hair in the butter in our breakfast. My only small disappointment is the gym; it's smaller than I expected and doesn't have much equipment compared to other hotel gyms. The second time, we booked one of the smaller suites and it was excellent. Overall, this is my favourite hotel in Toronto and the atmosphere is so welcoming at a level of sophistication unmatched by other hotels in the area.
starstarstarstarstar Annie L
🤩 Alejandra, la recepcionista una genia!
starstarstarstarstar Julieta Traverssa
EXPERIÊNCIA DE RELAXAMENTO INCRÍVEL no coração do centro de Toronto. Cada equipe é cortês e educada. O local era muito limpo e luxuoso - especialmente a piscina. No entanto, o lounge era um pouco pequeno. Os lanches e chás gratuitos foram feitos para isso! Definitivamente um lugar para visitar se você quiser ter uma experiência de spa de alto nível.
starstarstarstarstar Kristine Elizabeth Papilla
INCREÍBLE EXPERIENCIA DE RELAJACIÓN en el corazón del centro de Toronto. Cada personal es cortés y educado. El lugar era muy ordenado y lujoso, especialmente la piscina. Sin embargo, el salón era un poco pequeño. Sin embargo, los bocadillos y tés gratuitos lo compensaron. Sin duda, un lugar para visitar si desea tener una experiencia de spa de lujo.
starstarstarstarstar Kristine Elizabeth Papilla
AMAZING RELAXATION EXPERIENCE in the heart of downtown Toronto. Each staff is courteous and polite. The place was very neat and luxurious-- especially the pool. However the lounge was a bit small. The free snacks and teas made up for it though! Definitely a place to visit if you want to have an upscale spa experience.
starstarstarstarstar Kristine Elizabeth Papilla
Attended a business conference at the Adelaide Hotel (so glad they changed the name!). Hotel is beautifully decorated. Staff is super-friendly and professional . The food at the event was delicious. and gorgeously presented.
starstarstarstarstar Wendy D
This is a very nice hotel. They're currently doing construction, so that's a pain not otherwise this a great place. The rooms are nice and large and the staff is great. Only are their in room dining while there but it was a large selection of food and was tasty. There are plenty of restaurants in the area as well. The staff was friendly and the location is great for everything in Toronto. Highly recommend.
starstarstarstar Steve Castellion
This was extremely nice hotel. Everything was very clean and very elegant. The bathroom had a TV in the mirror. It also has a tub and a separate shower with a rain shower head. There were automated settings the lights and the curtains that could be controlled on a device on a night stand. My only knock on this place was the price for extras like the mini bar or snacks. A bag of chips for $12, bottle of water for $6. That is worse than a sporting event. I would still recommend this place. Just bring your own snacks.
starstarstarstar Andy Fuest
This hotel was very well organized. We did not need to wait for the mandatory valet or the baggage. Suit cases were brought up to our rooms. Room was very classy with heated bathroom floors and touch pads for light selection based on time of day. Room service was delightful. Hotel staff friendly and prompt. Had an issue with a very rowdy neighbor at 3am, called security and they dealt with it within 10 minutes.
starstarstarstar Francis Grabetz
The location of this hotel is great! Like a block or 2 away from Cactus Club Cafe, which is one of my fav places to go in the city for drinks and socializing. Doorman was very courteous and literally opened the door for me every time I exited or entered the building. I loved the decor of the room. Very upscale! The lights and drapes were controlled by a remote/keypad located on both dressers next to the bed and on the wall. The bed was so comfortable. Probably one of the best beds I've slept on in any hotel. I will definitely be returning to this hotel soon.
starstarstarstarstar Adewale Fujah
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