Honestly I don’t know where to begin… I flew in for an event that had been cancelled due to a rain forecast, when we arrived we learned that the event was cancelled, we gave our feedback and shortly after Abigail Christian who had the most impeccable customer service personally found us, came and sat with us and ensured we would get compensated. She had go e above and beyond for us ensuring our stay was more than worthwhile. I have seen Abigail metaphorically and personally handle any issue a guest had. She checked on us everyday to make sure we were happy. The entire staff at the resort made sure that everything was on point, no request was too much and every need was catered too. Every member of staff including the main manager Benjamin made us feel at home at as if we are all a part of a family. The music was unbelievable, the pool was temp controlled which made it cozy. We had left a bottle of wine on our patio and Bastian made sure to keep our bottle safe to drink the next day. The level of customer service was on a point I have not seen in so so long. They know exactly what they are doing and many businesses should take some pointers from them. I congratulate Terra Solis on their level of customer experience and beautiful venue and I cannot wait to go back again. Thank you thank you thank you for making my weekend exceptional.
starstarstarstarstar Reema Alshawi
What a lovely place in the middle of nowhere! We had our official team event organized here and we totally loved it.
The venue has a huge place (stage, seating area etc) to organize official team events as well as arranges entertainment later in the day.
We had horse riding options, the Arabic dance and stunts literally took our breath away. Had loads of fun and would love to visit again, with family.
There are places where families can stay overnight in the tent. We would love to explore that sometime in the near future.
starstarstarstar aniruddha kundu
An oasis in the middle of the desert! Very stylish, cozy place! An interesting concept, everything is thought out to the smallest detail, guests can spend time not only by the pool, but also rent comfortable houses with a view of the desert or neutral tepees. There is a restoan on site. In the evening, the lights are lit and everything is illuminated! It is very beautiful and the regional flavor is felt
starstarstarstarstar Anna Maria Rainier
What an experience.
Proposed to my girlfriend over Christmas at Terra Solis and everyone at the hotel was so amazing at making this special moment happen.
Super thankful to the team and especially Abigail at the front desk.
Couldn’t have done this without their help, planning and discretion!
Everyone we have met and dealt with was above and beyond anything I have ever experience in Dubai. A 10/10 experience A++
The rooms, the service, the ambience, the food, the pool and especially the staff all top tier.
starstarstarstarstar Saif Al-Bataineh
New beach club that will become a bomb in here. Make sure to visit before they fully sold out. Music is amazing, and I’m sure they have cool lineup for all days.
The atmosphere , and vibe are unbelievable. They have some bites and good drinks available
starstarstarstarstar Kate Galaktionova
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