-Entire staff weren’t taking any precautions due to Covid-19, no masks no sanitizers anywhere.
- Room service is very slow, you call them to ask for water\breakfast or anything, they get you that 30-45 mins later.
-Pool was too small, was totally filled with Kids getting swimming training, I wasn’t able to use it.
-Hotel location is very bad, there’s no view and too much noise outside coming through windows, also sun light is coming through the curtains.
- Free parking is available but it’s far from the hotel’s lobby, you have to walk 3-4 mins from the parking area to the lobby, also parking elevator isn’t working, you have to take the stairs to the first floor then you will walk to reach the hotel’s entrance.
star Mohamed Elwasef
Nice hotel and Good wedding hall
starstarstarstarstar Adel Gewafel
the place is magical. I have had my engagement there. the rooms were clean and good, the room service were helpful and last but not least the organization. I've never imagined the engagement party will be that good. the guests were happy and enjoyed every minute in the party.
thanks guys for your exerted efforts. 💙
starstarstarstarstar Yara Islam
Our experience with this hotel ! It was really unpleasant at all.
First the Two rooms we have booked, It has water leakage, no slippers in the rooms, staff are arrogant and lack of service and they have no clue about customer service.
Very noisy due to party everyday.
Totally unacceptable
Parking too far from the hotel.
Food is acceptable.
Totally not recommended at all! But the location is very good, good to reach anywhere.
star B Mansour
Nice and clean hotel. Breakfast is very basic but edible. Both nights I stayed here they had wedding parties which went on until 1am so don't expect to get much sleep if you are staying on the second floor and it might be a good idea to check if they have any planned before you book as the wedding rooms seemed like a permanent set up as if they have parties most nights
starstarstar Paul Vinten
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