We find two separate beds in a bedroom that is supposedly for couples.
When we ask for a solution the receptionist just ignored us without giving us any solution or compensation. Don’t think that is how this kind of hotels are supposed to treat customers.
Really disappointed.
I’ll never go back
star Vicente Ruiz
This is an old-new Parador, in that it has a central old tower (see separate review Torre del Caracol) which merely has an attractive bar cafeteria downstairs and a beautiful function room upstairs, and two new modern wings, one with the dining room and the other with bedrooms.
Accessing the Parador was simple. We took the turning off the NVI to the south of the town along the N525, and watched out, once we turned off the N525 towards the town, for the turning off to the left signposted "Torre del Caracol". This avoided driving through the town itself.
Parking was fine, but only because there were only 5, yes five, rooms occupied during our stay in the second Spanish covid wave in November 2020.
The road is a cul-de-sac, with parking bays on both sides at the end. A public car park in fact, with a dozen marked "Reserved for Parador" (although how they would police that, Heaven knows), and the other dozen free for users of the public park opposite. With a full house, I am unsure where clients would park.
Our room was traditionally furnished. As a "Superior" room, it had a pleasant sitting area with a sofa and an armchair and coffee table right next to the French window leading onto the lawn. In summer you would just pad across the lawn to the pool.
The bathroom was excellent, very clearly recently re-furbished to a very high standard.
Some of the staff were very good, in particular a man at Reception, and one of the two women there on another day. The Sunday receptionist was a bit dour. As in the other half-dozen or so Paradores that we visited, nobody had been given an ERTE, a furlough, due to the pandemic and catastrophically falling guest numbers, although temporary seasonal staff had not been employed this year.
Do visit the upstairs and downstairs in the Torre del Caracol.
The Parador was well sited for walking into town. And, indeed, into the pretty little Parque de la Mota (aka Jardines de la Mota) just opposite. There are loads of things to see, although the ghastly infection of "pintadas", scrawled graffiti, is a bit disheartening.
A pleasant enough place to stay, do read my restaurant review too. I only gave it three stars, not as good as the hotel itself.
starstarstarstar Turista Inglesa
Beautiful building, great staff, magnificent breakfast, useable swimming pool in a lovely part of Spain.
starstarstarstarstar Richard Maher
Always a pleasure to be here. Lovely views from the rooms, nice pool and great historical setting.
starstarstarstarstar Jeff Miller
The Parador itself is quite attractive although a little worn. The staff were very good, rooms nice and spacious with balconies overlooking the pool (at least on the second floor). Inside and outside seating areas were quiet with a very pleasant atmosphere. Breakfast was good. The town itself isn't much to write home about so the Parador seems to be a waypoint rather than a destination.
starstarstarstar Andrew Furze
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