Great location, clean, affordable, great staff (especially Vanessa at the front desk - wonderful and helpful personality). Will stay again.
starstarstarstarstar Peter Marycz
I had a reservation in that hotel made 2 months before arrival at Web Summit. Reservation was accepted, then 2 weeks before arrival I was asked to confirm my card, so I did. Then, 2 hours before arrival I was asked for it again, unfortunately I was on plane at that time, so I didn’t do it. At the end, when I landed in Lisbon, due to lack of my third (??!!) confirmation, the reservation was cancelled. Last but not least - there wasn’t any problem with that card or lack of money on it, it was a case of 3D secure - everytime someone wants to transfer the payment, I need to confirm that. I had a choice of paying at the hotel, so I picked. Be aware of that place, it can cancel your reservation in order to earn more (imagine the growth of prices in Lisbon the day Web Summit starts).
star Przemek Głośny
Hotel muy céntrico y bien situado para moverse tanto andando como en transporte público. La habitación que nos tocó en la cuarta planta era muy grande tenía tres ventanas incluso ventana en el baño todo de lujo. Cómo pequeño apunte no funcionaba la luz del espejo ni uno de los interruptores principales aunque el resto de la iluminación está muy bien. Solo funcionaba uno de los ascensores con lo cual en algún momento se tarda bastante en acceder a las habitaciones, hemos estado 4 días con un bote de hidrogel en la puerta del ascensor vacío increíble que no lo rellenen. El desayuno puede estar bien para un solo día el resto de los días siempre es igual y hay poca variedad no creo que merezca la pena. En términos generales es un hotel recomendable
starstarstarstar Vicente del Rio
Very good hotel. Room was perfect maintained.
starstarstarstarstar Stefaan Galle
The only things we found good about the hotel were the location and the decoration.
The room was too small, there is not even space to open the lugagge. The window was in front of the restaurant's kitchen, so you can not open it, unless you want your room to smell like indian food. Please, avoid room 105.
We asked for a room change, but the receptionist did not feel like helping us. She only said, it was not possible.
We also found tights next to the desk from a previous guest.
The breakfast has a very poor quality. Small selection. You can find better options in the nearby area.
Very disappointed.
star Natali Bordon
Daniel S Rodrigues Unipessoal Lda. Firma com competência.
starstarstarstarstar Daniel Rodrigues
Very good location! The breakfast is €10 each, but it was nice!😎 All the staffs are friendly but just one time when the bottle of juice was empty one of the staff said “These people drink juice A LOT!!” in English haha. I was a bit embarrassed cos I was waiting for the juice 😂
starstarstarstar Sumin Lee (Soomeeng)
The staff were very helpful and friendly. Thank you Bruno from guest service for making my birthday that little bit extra special. Apologies for taking soo long to leave a review but better late than never.
starstarstarstar Faith Orena
I initially booked a room at a different hotel owned by the same management, but my reservation was changed WITHOUT MY CONSENT and on the night just before my arrival. It's not that I'm bothered by the change even though it was apparently due to a "software error", but it's highly unprofessional to make a big change without alerting the customer first. Major inconvenience considering I was traveling with others, and now I was split off at a different hotel. I wasn't offered any concessions or even the ability to cancel my booking, since it was nonrefundable.
The staff was polite for the most part except for the woman when I checked in. When I came in, I went up to the desk and said, "Hi, I'm here to check in for my reservation." I kid you not, her response was, "So what?" I was flabbergasted. I want to chalk it up to maybe some language barrier, but I was shocked at how rude that sounded.
About the room, the sink drain was awfully backed up. I could hardly brush my teeth without the sink getting half full and having my own spit water splashed onto me.
Also, breakfast is almost 20 euros per day. Insane. Just go to one of the many bakeries nearby and get a couple of pastries for like 3 euros.
star Shane Moonitz
Hotel muy bonito y moderno con muy buena ubicación, pero nos tocó una habitación en la primera planta con vistas a un patio interior con nada de luz natural.
starstarstar Lola garcia belmonte
En primer lugar, decir que no había ni reservado este hotel, sino que debido a un problema me derivaron a última hora (el mismo día del Check in) del My Story Hotel Ouro al Tejo. En cuanto a la habitación, la puerta de la ducha estaba estropeada y no cerraba. Asimismo, se me olvidó una camiseta en la habitación y el mismo día de la salida, fui a preguntar por ella (salí a las 12 y pregunté a las 21) y no habían recogido ni dejado la camiseta, lo que me dice que el servicio de limpieza pues no está en lo que debería estar. Al estar ocupada la habitación en ese momento, me dijeron que me llamarían al día siguiente porque revisarían la habitación. Pues bueno, aún sigo esperando la llamada. Disfrutad de la camiseta.
star Elisa Vazquez
Experiencia un poco divertida, Cuando llegas desde el aeropuerto en metro, sales de la boca del metro y lo tienes a 3min. caminando. El caso.. nos dieron una habitación un tanto pequeña, ya que mi pareja se daba cada 2*3 con el techo... pedimos un cambio de habitación y así fue.... nos dieron una de las habitaciones más grandes. Hotel increíble, pero eso sí lo del buffet libre del desayuno.... no vale la pena pagarlo.ya para deciros que el zumo no es natural es tetabric.nos arrepentimos mucho de haberlo pagado. Ya que no había nada de variedad.... Cuando sales del hotel y te acercas a la plaza, en la misma manzana de donde está el hotel... hay como una zapatería y está el mercado pues por la misma calle un pelin más arriba tenéis un restaurante que el desayuno está a 3€.
starstarstarstar Cecilia Iannuzzi Tejerina
Muy céntrico y personal super amable
starstarstarstarstar Trinidad Primo
Very clean and modern, it seems like the hotel has been refurbished lately, everything looks clean and new. Bed was super comfy and the room is totally soundproof. I slept there like a stone, if you are looking for comfort you're at the right place.
starstarstarstarstar Antoine Porchy
Hotel muy bien situado, la única pega es que no tienen servicio de comida, solo desayuno, por lo demás todo genial, lo recomiendo. El personal muy atento, te ayudan en todo. Si váis a Fátima lo mejor es ir en bus, miradlo con tiempo!! Es más económico!!!!
starstarstarstarstar Ferran Re
Fuimos a desayunar. Muy atentos y amables, muy buena calidad. Local espectacular.
starstarstarstarstar Paco Soto
fantastico espaço...
starstarstarstarstar Lisete Carlao
Quarto espaçoso, com decoração moderna e bastante aconchegante. Preço praticado justo face a qualidade. Boa experiência para 1-2 noites.
starstarstarstar Pedro Neto
Viajamos durante a pandemia, e me pareceu um bom preço (paguei 90 euros por duas noites) pela qualidade do hotel, que está muito bem localizado, quarto com varanda, sofá e um espaço consideravel para duas pessoas. Uma brasileira da recepção que não era muito atenciosa durante atendimento, mas isso não tirou a boa impressão que tive com o hotel.
starstarstarstarstar My own ride
Condições muito boas, simpatia no atendimento, bons acessos, local sossegado. O essencial para uns dias no centro de Lisboa
starstarstarstarstar Paulo Falcão Teixeira
Gostei do hotel, excelente localização para quem procura o centro da cidade. Funcionários simpáticos. Estivemos hospedados numa altura ainda de pós pandemia, e não havia serviço de pequeno almoço,mas de manhã serviram-nos croissants,bebidas,barras de cereais, o que achei bastante simpático na atual conjuntura.O único ponto negativo foi o tamanho do quarto, em que tínhamos de desviar a secretaria para poder abrir a janela.
starstarstarstar Aida Dias
O hotel é maravilhoso! Fomos muito bem atendidos por todos os funcionários, o café da manhã estava delicioso. A localização é ótima!
starstarstarstarstar Pablo Censi
Este hotel é maravilhoso! Limpeza excelente, café da manhã delicioso, ótimo atendimento e a localização melhor ainda, no coração da cidade!
starstarstarstarstar Tuanny Y. Ernst Censi
El hotel es precioso y está muy bien situado. Aunque está en pleno centro, las habitaciones son muy silenciosas. La limpieza es excelente, sólo el olor al entrar en el hall ya te hace sentir en casa. El personal tanto de limpieza, cafetería, como de recepción, es muy profesional, amable y atento. Tuvimos un pequeño percance con el aparcamiento y lo solucionaron con rapidez y eficacia. Totalmente recomendable!
starstarstarstarstar A. Álvarez
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