We visited the JW Marriott Nara for 2 nights in March as part of a birthday trip for my mother across Japan. The whole experience at the hotel was simply excellent. From checking in and throughout the stay, the staff made us feel welcomed like one of their family. They were all super friendly, helpful and professional. With the fantastic staff and the new hotel with beautiful rooms in a classic, elegant finishing bringing a feeling of a mountain/wooded resort feel, it was an absolute pleasure to stay at the JW Nara. The executive lounge was well stocked for dinner with plenty of food and drinks. The buffet breakfast was also very tasty using high quality of ingredients.
I know most people usually stay in Osaka or Kyoto and just do a day trip to Nara, but we are happy that we didn't go that route and instead stayed in Nara to enjoy the town and the hotel. Thank you again for a fantastic stay and I hope I'll have a chance to visit Nara soon and stay again.
starstarstarstarstar Jason
A nice place to stay with a good selection of food.
The room’s clean and bright. There’s bedding service available upon request which they make the bed for you before sleep time thus you don’t need to pull the sheets out by yourself.
The full course dinner at Silk Road was impressive. Delicate cuisine with decent service. The wagyu beef is a must try. It melted right into my mouth.
Last but not least besides English speaking staff they also have Chinese speaking employee helping us out when we check in. He patiently explained everything the hotel has to offer and escorted us to the room.
Overall this is a nice hotel that won’t disappoint you.
starstarstarstarstar B Z
Great stay!
* very clean room
* bathroom was very nice
* excellent customer service (Mihoko S. was very hospitable while serving us drinks).
* tasty breakfast buffet (Japanese and western)
Recommend taxi from train stations when you have luggage. Otherwise, bus is no problem with just a day bag.
Would definitely recommend to other people.
I enjoyed the deer theme integrated into the JW style.
Also appreciated help from a Nepali gentleman, first name Paul. All staff were very helpful and polite.
starstarstarstarstar Ian Tai
Very classic JW Marriott but more Japanese atmospheric. The staffs were helpful when the room and the welcome lounge was very nice. Don’t miss the breakfast, you will be able to taste the western and Japanese style breakfast.
starstarstarstarstar yvonne. liu
Very nice hotel but not so convenient from the city center. Shuttle bus available but only on weekends. Rooms can be on the smaller side for this class (36m2) but cozy and well appointed. Breakfast buffet was great. In door swimming pool available but can be difficult to swim as there may be small kids playing in pool. Club lounge (for those eligible) is nice. Open all day, alcohol drinks served from 17 to 22Hrs.
starstarstarstar Ozam Nanda
French
English
Spanish
Portuguese
Armenian
Italian
