I stayed at this hotel and there was no heating in my room, no radiator, no nothing, it was freezing cold. This is sweden, temperatures get really cold. The gentleman at the reception searched for a heater to no avail, and gave me another blanket in the middle of the night. I sent an email to the hotel as I didnt want to write a review, but they didnt care enough to reply let alone to apologise. I only give two stars for the staff because he was kind and tried to help. I do not recommend this hotel in winter, you will freeze there.
starstar Melissa Oum
Huge disappointment, I will not stay here again nor can I recommend it to anyone. The whole hotel smelled like the back of a pizza place. We had booked two rooms, and both were dirty. Our room had brown stained pillows, black hair inside folded towels and sticky floors both around bed and bathroom. The shower was broken and was dripping water constantly (so much so it could not go unnoticed by the staff) and for example the faucet was complete loose. Adjusting the air conditioning in the room was not possible, and not sure if there was any as we woke up feeling like the room was out of air. Also all the furniture and walls inside the tiny room looked like someone had played hockey in there - so it looked nothing like the rooms in the pictures when making the booking.
star Elina
Texas-class hotel: lone star.
No reception.
Small rooms not decently cleaned.Toilet's shower broken.Paper-thin walls gives an opportunity to hear neighbors noises.Breakfast was a joke: Just empty buckets of bread,bacon,eggs and cheese. Stuff was picking his nose and playing with his phone when asking for fulfill empty buckets.Milk was out-dated over a week ago...
Avoid if possible.
star ARTO PIIPPO
No reception available, the check in is carried out by barman of the restaurant downstairs + huge waiting time to do the check in.
The room I booked was a king size but too tight, later I understood that they don't have king size rooms and that all rooms are that small. Also no refund or compensation could be made due to this error.
star Med Amine AroùbaTe
Hotel Point took us in at the very last minute, giving my friend and I one of their last rooms. We must've called every hostel/hotel in Stockholm and this was the only one who had a room available that night (for a decent price too).
Despite being late in the night, the staff was super friendly and accommodating, they even offered their taxi services. The room was nice, clean and quiet and had everything including towels, toiletries and a hair dryer. Breakfast was great, a lot of choices.
Overall, 10/10, would recommend.
starstarstarstarstar Aika K
French
English
Spanish
Portuguese
Armenian
Italian
