We enjoyed our weekend stay!! Great location—walk to everything! Everything was clean! We didn’t have any issues with noise. Our family of four stayed in an upper level suite. Would recommend.
starstarstarstarstar Diana Spence
The hotel is very nice and in a convenient location. Room walls are thin and you can hear a lot of what is going on in the room next to you. There is a $20 valet fee per day which stinks- for the cost of this hotel, parking should be included. Breakfast was okay.
starstarstarstar K A
We’re currently staying here and we really wanted to enjoy it but unfortunately it’s been a miserable experience. The AC only works when you’re in the room so once you go out it stops. We were told to give it ten minutes to cool off and after a half hour it only cooled off one degree making it 74 degrees in the room. They were nice and switched out room which was 77 degrees when we walked in and very slowly made its way to 73. We went to dinner so the AC turned off and it was super hot when we came back into the room (keep in mind it’s summer time) I would avoid in the summer and maybe try the cooler months. Such a disappointment!
star Gina Brown
We used the hotel for the host hotel for my daughters wedding weekend. The rooms are very nice and it is very convenient to downtown Huntington which is full of great shops and restaurants.
The down side to the hotel is as follows:
1. The breakfast I was told was awful.
2. The bride and groom were given a room that did not have a bathroom door!
3. The bridal package was supposed to come with champagne and chocolate strawberries after the wedding, they found in their room a small bottle of Prosecco and an old chocolate bar from the grand opening of the hotel that was May 1!
4. They charge $20 for parking in a town that has many free parking lots. This is not NYC!
starstar Glenn Seidman
Walls were extremely thin. We could hear the person next store talking, cussing and listening to music. We had to call and complain to the front desk at night. They said that there was nothing that they could do at that time, but they could eventually move us to another room. But we were already in bed and so tired - did not wish to change rooms so late at night.
Hot water took a very long time to turn on. We called the front desk and they said to wait 15-20 minutes for water to turn on.
Breakfast was awful for the price that we paid. I asked for gluten free options and they said that they did not have any. I asked for lactose free milk and they said that their supplier had been out for a couple of weeks. Why couldn't they go to the Stop & Shop and get some??
The only positive aspects of the stay were the cleanliness of the hotel, since it was brand new. Also the location was good. But overall, very disappointed considering the price that we paid.
starstar Mary Bryan Haltermann
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