Amazing! The best service I ever had in an European hotel in 12 years!
This hotel is not just beautiful and super hyper clean. Spotless! The people working here give her 120% in the service they offer.
The managers and the team at the restaurant did our stay so pleasant that we can’t thank them enough.
Breakfast is delicious and lots of choices.
We have a 10 months baby and they were very accommodating. Even help us to set a table near our room to be able to get monitor signal.
The evening “love” notes left on our bed with recommendations or just messages were so sweet.
This hotel is an absolute gem!
We travelled a lot the world and this caring service is only found in four seasons hotels.
starstarstarstarstar Angelica
We had an amazing 4 nights here in mid July. In the middle of a heatwave it was impossible to do many of the things we'd planned, so for once we were forced to spend our days at the hotel. Well, you couldn't wish for a better place to be confined. The hotel, the rooms, and the views are beautiful and immaculately maintained. The pool is amazing and the food was delicious. The service is exceptional. Nothing was ever too much trouble, including preparing meals for lunch that were not on the menu so that we could have more variety and much needed vegetables. We really felt as though the staff were there for us rather than us needing to fit in with their routines. Thank you to everyone who took such good care of us, we really appreciate it.
A couple of things to be aware of. Firstly, the food is traditional Mallorcan, which is great, but it doesn't attempt to match some of the more adventurous experiences available at some Mallorcan restaurants. Secondly, the wasps... eating meat and fish outside during daylight hours was not an enjoyable experience with a 9 year old daughter who couldn't stay calm while there were wasps sharing her food. After our first day we adjusted by not having meat at breakfast, eating lunch indoors and eating dinner after dark when the wasps were no longer active. They are a pest, but the staff did everything they could to help and, once we learnt to adapt, they very definitely didn't spoil our experience.
We definitely hope to come back, although perhaps when the weather is cooler and there are fewer wasps.
starstarstarstarstar Alastair Ham
We could not afford the rooms in the hotel, but at least we were able to eat in the restaurant on our last evening in Mallorca. Amazing menu with quality ingrediants, nice view, very friendly staff and there was a singer that night with an unbelievable voice which made the evening even better. Highly recommend.
starstarstarstarstar Fabian Hänni
A truly great dinner. Very hospitable and welcoming staff. Beautifull starters - the burrata with pesto, the eggplant with feta, followed by great mains - squid with arroz. A great winelist and wonderfull setting makes for a really great evening
starstarstarstarstar edzko smid
We thoroughly enjoyed our 2 night stay in February. The architecture of the hotel and its surroundings are simply stunning, and you can see the appreciation of art and traditions from every detail in the room and the communal areas. The view and food for breakfast was amazing - the best part of the stay. For dinner the food and wine was also outstanding - wish we had room in our luggage to bring back some cava!
But what makes the hotel stand out was their attentive and personal service - the best I have received in any hotel. Our tyre broke before arriving at the hotel and before dinner Toni offered to call the car rental company to arrange the fix without us even asking - thank you! Tyre was fixed without any issue the next morning- we couldn’t have such smooth communication with the car rental company by ourselves since we don’t speak Spanish. We also went to a very beautiful beach via a scenic drive based on Toni’s route recommendation. All in all was a perfect stay.
starstarstarstarstar M Ye
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