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star star star star Walther Von Dyck Strasse 1, In Garching (München District), Munich, Bavaria 85748, Germany
Muy bueno
I need to share the story of my cloths being lost by the hotel'slaundry service for ONE MOMTH without a solution: I stayed at the Hotel between 9/20-9/24 during which my cloths were given to the front desk staff for laundry with an estimated delivery time of 24h.It never arrived and the hotel called me 2 weeks later saying that my cloths were delivered to another hotel, and that they will ship it to my home address in Finland.Now it's 10/21, one Month later and I still don't have my cloths or even a tracking number for the shipment and the hotel is not responding to my emails/calls.Can anyone believe Marriott would treat their customers like this??? Preciso compartilhar a história de minhas roupas terem sido perdidas pela lavanderia do hotel por UM MÊS sem solução: Fiquei no Hotel entre 20/09 e 24/09 durante o qual minhas roupas foram entregues ao pessoal da recepção para lavanderia com prazo estimado de entrega de 24h.Ele nunca chegou e o hotel me ligou 2 semanas depois dizendo que minhas roupas foram entregues em outro hotel e que as enviariam para meu endereço residencial na Finlândia.Agora é 21/10, um mês depois e ainda não tenho minhas roupas ou mesmo um número de rastreamento para a remessa e o hotel não está respondendo aos meus e-mails / ligações.Alguém pode acreditar que a Marriott trataria seus clientes assim?
I need to share the story of my cloths being lost by the hotel's laundry service for ONE MOMTH without a solution: I stayed at the Hotel between 9/20-9/24 during which my cloths were given to the front desk staff for laundry with an estimated delivery time of 24h. It never arrived and the hotel called me 2 weeks later saying that my cloths were delivered to another hotel, and that they will ship it to my home address in Finland. Now it's 10/21, one Month later and I still don't have my cloths or even a tracking number for the shipment and the hotel is not responding to my emails/calls. Can anyone believe Marriott would treat their customers like this???
Estou há dias tentando entrar em contato com o hotel em Garching por telefone 😩 Ninguém atende, nem sob o número da recepção nem sob o número de vendas... Só esperei 17 minutos no número da linha direta. 17 minutos de música de Mozart para te acalmar. A senhora foi muito simpática e depois disse-me o preço do quarto por noite, sem pequeno-almoço... €459 😳 Em palavras, quatrocentos e cinquenta e nove euros 😂 Inacreditável 😡 Mas não para esses preços de lua...
I stayed there 8 days. Hotel itself was of a decent standard, and a typical business hotel. It seemed relatively new and generally speaking good facilities. Shower could have been designed better, as there was no door so the bathroom floor would be wet everytime you took a shower.There was a wide variety of breakfast availiable, although it would have been nice if staff smilied a bit. One staff member even told us off (politely) for using the toaster for a baguette. Not sure what the issue was, no signs stating the toaster could only be used for "normal" slices of bread.People at reception were friendly. They did charge incorrectly as they placed someone else's tab on our bill. Unlike my experience with other hotels, they did not ask whether I agreed with these additional charges on check out. Luckily, I checked it and left the query with them. It took them a couple days but they investigated and resolve the issue with a refund for the overcharge.Hotel is 4* but unfortunately the service in the breakfast area does not match the experience. Fiquei lá 8 dias. Hotel em si era de um padrão decente, e um hotel de negócios típico. Parecia relativamente novo e geralmente boas instalações. O chuveiro poderia ter sido projetado melhor, pois não havia porta para que o chão do banheiro ficasse molhado toda vez que você tomasse banho.Havia uma grande variedade de café da manhã disponível, embora teria sido bom se a equipe sorrisse um pouco. Um membro da equipe até nos disse (educadamente) para usar a torradeira para uma baguete. Não tenho certeza de qual era o problema, nenhuma placa informando que a torradeira só poderia ser usada para fatias de pão "normais".As pessoas na recepção foram amigáveis. Eles cobraram incorretamente, pois colocaram a guia de outra pessoa em nossa conta. Ao contrário da minha experiência com outros hotéis, eles não perguntaram se eu concordava com essas taxas adicionais no check-out. Felizmente, verifiquei e deixei a consulta com eles. Demorou alguns dias, mas eles investigaram e resolveram o problema com um reembolso pela sobretaxa.Hotel é 4* mas infelizmente o atendimento na área de café da manhã não condiz com a experiência.
Llevo días tratando de comunicarme con el hotel en Garching por teléfono 😩 Nadie responde, ni en el número de recepción ni en el número de ventas... Solo esperé 17 minutos en el número de atención. 17 minutos de música de Mozart para calmarte. La señora fue muy amable y luego me dijo el precio de la habitación por noche, sin desayuno... 459€ 😳 En palabras, cuatrocientos cincuenta y nueve euros 😂 Increíble 😡 Pero no para precios tan lunares...
I stayed there 8 days. Hotel itself was of a decent standard, and a typical business hotel. It seemed relatively new and generally speaking good facilities. Shower could have been designed better, as there was no door so the bathroom floor would be wet everytime you took a shower.There was a wide variety of breakfast availiable, although it would have been nice if staff smilied a bit. One staff member even told us off (politely) for using the toaster for a baguette. Not sure what the issue was, no signs stating the toaster could only be used for "normal" slices of bread.People at reception were friendly. They did charge incorrectly as they placed someone else's tab on our bill. Unlike my experience with other hotels, they did not ask whether I agreed with these additional charges on check out. Luckily, I checked it and left the query with them. It took them a couple days but they investigated and resolve the issue with a refund for the overcharge.Hotel is 4* but unfortunately the service in the breakfast area does not match the experience. Estuve allí 8 días. El hotel en sí era de un estándar decente y un típico hotel de negocios. Parecía relativamente nuevo y en general buenas instalaciones. La ducha podría haberse diseñado mejor, ya que no había puerta, por lo que el piso del baño estaría mojado cada vez que te duchabas.Había una amplia variedad de desayunos disponibles, aunque hubiera sido bueno que el personal sonriera un poco. Un miembro del personal incluso nos regañó (cortésmente) por usar la tostadora para una baguette. No estoy seguro de cuál era el problema, no hay señales que indiquen que la tostadora solo se puede usar para rebanadas de pan "normales".La gente de recepción fue amable. Cobraron incorrectamente ya que colocaron la cuenta de otra persona en nuestra factura. A diferencia de mi experiencia con otros hoteles, no me preguntaron si estaba de acuerdo con estos cargos adicionales al momento del check out. Por suerte, lo comprobé y les dejé la consulta. Les tomó un par de días, pero investigaron y resolvieron el problema con un reembolso por el sobrecargo.El hotel es de 4* pero desafortunadamente el servicio en el área de desayuno no coincide con la experiencia.
I stayed there 8 days. Hotel itself was of a decent standard, and a typical business hotel. It seemed relatively new and generally speaking good facilities. Shower could have been designed better, as there was no door so the bathroom floor would be wet everytime you took a shower. There was a wide variety of breakfast availiable, although it would have been nice if staff smilied a bit. One staff member even told us off (politely) for using the toaster for a baguette. Not sure what the issue was, no signs stating the toaster could only be used for "normal" slices of bread. People at reception were friendly. They did charge incorrectly as they placed someone else's tab on our bill. Unlike my experience with other hotels, they did not ask whether I agreed with these additional charges on check out. Luckily, I checked it and left the query with them. It took them a couple days but they investigated and resolve the issue with a refund for the overcharge. Hotel is 4* but unfortunately the service in the breakfast area does not match the experience.
Modern Hotel on the university campus. Terrible breakfast. Bread Rolls like rubber. That is the worst breakfast I had in a Marriott hotel. Lieblos. Management failure regarding food. Stuff is friendly. Lobby has not enough stuff. Had to wait 15 minutes for check inn. Rooms are modern. Bathroom is small and funny. After shower all is flooded. Shower is not separated with glas wall. Bring flip flops! Hotel moderno no campus universitário. Café da manhã terrível. Pãezinhos como borracha. Esse é o pior café da manhã que tive em um hotel Marriott. Lieblos. Falha de gestão em relação aos alimentos. As coisas são amigáveis. O lobby não tem coisas suficientes. Tive que esperar 15 minutos para check inn. Os quartos são modernos. O banheiro é pequeno e engraçado. Após o banho tudo é inundado. Chuveiro não é separado com parede de vidro. Traga chinelos!
Eu não me deparei com nada assim antes. Tentamos ligar mais de cinco vezes para garantir nossa reserva online de curto prazo. Ninguém me retornou pelo "chat" também. Três horas depois, estamos na recepção às 23h30 apenas para ouvir que todos os quartos estão ocupados. Ninguém nos avisou e ainda foi possível reservar online. Se alguém tivesse acabado de atender o telefone, isso teria ajudado.
Fez lá depois do nosso. O voo de regresso fez check-in para uma noite. O hotel é moderno e os funcionários são muito simpáticos. No entanto, depois disso tivemos. Voo nada mais para beber e estava com fome. € 5 por uma garrafa de água e € 2,50 por um bar de coleta ... uau. Os quartos são bem mobiliados, mas o foco aqui é mais no design do que no conforto, a cama é dura como pedra. A localização e o acesso ao transporte público são muito bons.
No me he encontrado con nada como esto antes. Intentamos llamar más de cinco veces para asegurar nuestra reserva en línea a corto plazo. Nadie me respondió a través del "chat" tampoco. Tres horas más tarde nos encontramos en la recepción a las 23:30 solo para escuchar que todas las habitaciones están ocupadas. Nadie nos avisó y todavía era posible reservar en línea. Si alguien hubiera levantado el teléfono, eso habría ayudado.
Hizo allí después de nuestro. Vuelo de regreso facturado por una noche. El hotel es moderno y el personal es muy amable. Sin embargo, después de eso tuvimos. Vuelo nada más para beber y tenían hambre. 5 € por una botella de agua y 2,50 € por una barra de recogida ... ¡guau! Las habitaciones están bien amuebladas, pero la atención se centra más en el diseño que en la comodidad, la cama es dura como una roca. La ubicación y el acceso al transporte público es muy bueno.
Modern Hotel on the university campus. Terrible breakfast. Bread Rolls like rubber. That is the worst breakfast I had in a Marriott hotel. Lieblos. Management failure regarding food. Stuff is friendly. Lobby has not enough stuff. Had to wait 15 minutes for check inn. Rooms are modern. Bathroom is small and funny. After shower all is flooded. Shower is not separated with glas wall. Bring flip flops! Moderno Hotel en el campus universitario. Terrible desayuno. Panecillos como de goma. Ese es el peor desayuno que tuve en un hotel Marriott. lieblos. Fallo en la gestión en cuanto a la alimentación. Las cosas son amigables. El vestíbulo no tiene suficientes cosas. Tuve que esperar 15 minutos para el check inn. Las habitaciones son modernas. El baño es pequeño y divertido. Después de la ducha todo está inundado. La ducha no está separada con una pared de vidrio. ¡Trae chanclas!
Make sure and put your do not disturb sign on the door in the morning.Man is the cleaning crew is persistent :-).I skipped breakfast because it was like 15 bucks, and just ate a protein bar and drank the coffee from the room.The bar is ok.
Modern Hotel on the university campus. Terrible breakfast. Bread Rolls like rubber. That is the worst breakfast I had in a Marriott hotel. Lieblos. Management failure regarding food. Stuff is friendly. Lobby has not enough stuff. Had to wait 15 minutes for check inn. Rooms are modern. Bathroom is small and funny. After shower all is flooded. Shower is not separated with glas wall. Bring flip flops!
Inappropriate bill. I was told the titanium benefit includes breakfast for 2. No extra cost. However I still got charged meal, coffee, extra. Though one of us didn’t have and drink coffee. I called them 11 times. Manager rarely reply back to me. Thought Marriott, I finally got email but he doesn’t refund despite front desk told me a wrong instruction. Conta imprópria. Foi-me dito que o benefício de titânio inclui café da manhã para 2. Sem custo extra. No entanto, eu ainda fui cobrado refeição, café, extra. Embora um de nós não tomasse e bebesse café. Liguei para eles 11 vezes. O gerente raramente me responde. Pensei Marriott, finalmente recebi um e-mail, mas ele não reembolsou, apesar da recepção ter me dado uma instrução errada.
Inappropriate bill. I was told the titanium benefit includes breakfast for 2. No extra cost. However I still got charged meal, coffee, extra. Though one of us didn’t have and drink coffee. I called them 11 times. Manager rarely reply back to me. Thought Marriott, I finally got email but he doesn’t refund despite front desk told me a wrong instruction. Factura inapropiada. Me dijeron que el beneficio de titanio incluye desayuno para 2. Sin costo adicional. Sin embargo, todavía me cobraron comida, café, extra. Aunque uno de nosotros no tomó ni bebió café. Los llamé 11 veces. El gerente rara vez me responde. Marriott pensó, finalmente recibí un correo electrónico, pero él no reembolsa a pesar de que la recepción me dio una instrucción incorrecta.
Very nice rooms, modern. Great breakfast including weisswurst (super plus points for us :D), even suprisingly good coffee for hotel. Very happy to come here again. Another plus point is nearby U-bahn station (literally behind the corner :))
Inappropriate bill. I was told the titanium benefit includes breakfast for 2. No extra cost. However I still got charged meal, coffee, extra. Though one of us didn’t have and drink coffee. I called them 11 times. Manager rarely reply back to me. Thought Marriott, I finally got email but he doesn’t refund despite front desk told me a wrong instruction.
Very friendly and newly built hotel. The rooms were impeccable, though I didn't spend much time there. The bar had closed when we returned from the restaurant (around midnight). The breakfast was good, though it would have been nice with a croissant and some sourdough bread. The orange juice should be better; this was the highly pasteurised stuff from a glass bottle. Little peculiar, on my bill, it stated €7 for breakfast and €3 for coffee/tea (are they taxed differently in Germany?) Hotel muito simpático e recém-construído. Os quartos eram impecáveis, embora eu não tenha passado muito tempo lá. O bar estava fechado quando voltamos do restaurante (por volta da meia-noite). O café da manhã era bom, mas teria sido bom com um croissant e um pouco de pão de fermento. O suco de laranja deve ser melhor; este era o material altamente pasteurizado de uma garrafa de vidro. Pouco peculiar, na minha conta, declarava € 7 para café da manhã e € 3 para café / chá (são tributados de maneira diferente na Alemanha?)
Very friendly and newly built hotel. The rooms were impeccable, though I didn't spend much time there. The bar had closed when we returned from the restaurant (around midnight). The breakfast was good, though it would have been nice with a croissant and some sourdough bread. The orange juice should be better; this was the highly pasteurised stuff from a glass bottle. Little peculiar, on my bill, it stated €7 for breakfast and €3 for coffee/tea (are they taxed differently in Germany?) Hotel muy acogedor y de nueva construcción. Las habitaciones estaban impecables, aunque no pasé mucho tiempo allí. El bar había cerrado cuando volvimos del restaurante (alrededor de la medianoche). El desayuno era bueno, aunque hubiera estado bien con un croissant y un poco de pan de masa fermentada. El jugo de naranja debería ser mejor; este era el material altamente pasteurizado de una botella de vidrio. Un poco peculiar, en mi factura, decía 7 € por el desayuno y 3 € por el café/té (¿están gravados de manera diferente en Alemania?)
Location is everything, and if you have business to conduct at the Technical University Munich (TUM) then you will want to stay at the Marriott Courtyard in Garching.The hotel is quaint and the rooms are small; however, they are clean and orderly.The bed firmness is outstanding!If you are looking to be upgraded to a suite due to your Bonvoy status, well, think again as this property only has two suites.The restaurant serves good food, but operates on limited hours (in my opinion). Breakfast is from 7-10am and dinner ends at 9pm.Public transport is close. Being this is a Bonvoy property, AMEX and all other major credit cards are accepted.
Very friendly and newly built hotel. The rooms were impeccable, though I didn't spend much time there. The bar had closed when we returned from the restaurant (around midnight). The breakfast was good, though it would have been nice with a croissant and some sourdough bread. The orange juice should be better; this was the highly pasteurised stuff from a glass bottle. Little peculiar, on my bill, it stated €7 for breakfast and €3 for coffee/tea (are they taxed differently in Germany?)
Walther Von Dyck Strasse 1, In Garching (München District), Munich, Bavaria 85748, Germany
L'hôtel Courtyard by Marriott Munich Garching est idéalement situé sur le campus de recherche de l'université TUM de Munich et propose des chambres modernes et lumineuses, un restaurant sur place et un espace de réunion.
