The pictures on their website are clearly old ones, their name isn't even outside the building!! It has the correct address but a different name. There are multiple businesses in the building. The bathroom on the main level from the lobby had ants in it, very, very dated falling apart!!! McDonald's bathroom is much nicer!
There is a small little convenient store on the lower level where the owner was super nice and was very helpful!! The beach is nice, those pictures are real!! The little bar next to the pool is also very dated, and not friendly! We stood under their roof while it rained, and not one of the 3 workers said a word to us!! They have security on site, and they were very friendly and helpful unlike the front desk....I expected MUCH MORE for a Design Suites.... They have a restaurant on site, and the lady out front was rude and told us no luggage inside!!! For 2 to eat our bill was over $100, and we had just a basic meal. The window inside the restaurant was so dirty, it took away from the limited view. I would not recommend this place at all!!
star Rebecca
We had a room with a great balcony ocean view! 1727... This was a huge savior to our stay... There was 5 of us and enough room but very limited towels and pillows for a weeks stay...the room was clean but dingy at the same time. Definitely could use some upgrades. The pool is salt water and huge and had plenty of lounge chairs! The down side was they gave the kids a hard time using floats which they sell in their stores🤷. The bar was nice and accessible from the pool area and had good munchies. The hot tub is not in working condition and apparently has not been for 3 years so I'm not sure what the plans are there.
starstarstar Maria Pike
My room was disgusting, extremely outdated. Bathroom is awful. Looks like ceramic tiles have not been updated in a while. Paint is chipping through out. Small closet does not even have a rod to hang clothes. Kitchen cabinets are ready to fall. Extremely uncomfortable to even gent into the room. You have to close Main door so you can get into the smallest kitchen. Water does not drain properly. They really don't take good care of this room. In addition, commercial vehicles are not allowed to park on premises. SO PLEASE BE CAREFUL. You must park on the street overnight. Parking staff does not care. BE AWARE THEY CHARGE YOU EXTRA $30 PLUS DOLLARS PER NIGHT. (ON TOP OF REGULAR RATE). Check out is at 10 AM. I've never been in a hotel that checks out at 10 AM. PLUS THEY WILL CHARGE YOU EXTRA $22 FOR ONE ADDITIONAL HOUR. (on top of regular rate) I would NOT recommend this hotel at all. ( Too bad Google does not offer less than one star. Because they deserve it. Long line of cars just to check in or arrive. Please see pictures.
star jesus osorio
We had a good stay in this hotel. Great view, clean bedroom and good services. Rene, the manager, was so nice and so helpful! I would definitely come !!!
starstarstarstarstar Memee B
Everything is good at hotel. The only thing that I didn't like is that they charge for electronic key if you lose it.
Which hotel charges for electronic keys? I was not aware of this policy and directly checked out and they charged me $5 for each key.
Apart from this experience, the hotel is nice. No any other issues.
starstarstar Sunil Sutar
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