I am more than disappointed and frustrated in this hotel and their customer service. They used a global pandemic to take advantage of our payment. My wife and I were scheduled to visit Hotel Parlamento in March and paid the non-refundable deposit. As Italy was closed off to the US, we requested a refund for the unforeseen restricted travel. With the unique circumstance, we reached out several times about a refund until the world opens back up and we are able to safely travel again. However, Hotel Parlamento has taken the payment and will not respond regarding our request and the unique time and travel restrictions due to Covid-19. The poor morals and using a pandemic as a financial gain is upsetting, and I am no longer looking forward to staying at this establishment.
star Austin Panzino
It’s a pretty nice hotel, and the decoration is surprising. Most importantly, the room in very clean and bright. Worth to stay.
starstarstarstarstar yuhsuan Tai
A short, high-quality affair at the Parlamento Hotel.
Clean rooms, well equipped but it is important to note that the best location I could ask for.
highly recommend!
starstarstarstarstar Moti Kakon
Great place, great people, great service. Quiet hotel with walking distance to everthing! Super clean, good breakfast and very helpful crew. Just perfect for our three days in Rome.
starstarstarstarstar Chris Drew
Loved this hotel: very clean, convenient, friendly and very helpful reception, the staff was very friendly and helpful. The location is the best you can get, 5 minutes walk from Trevi and the spanish steps. Nice restaurants in the area. We couldn't find a better place.
We enjoyed our stay, and definitely return and recommend the place.
starstarstarstarstar Alain Cohen
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