Loved this hotel! Excellent customer service, spacious rooms, premium coffee and snacks and very clean. Can't recommend enough and will be back!
starstarstarstarstar Stephanie Nunn Adkinson
Um hotel um tanto bizarro sendo que é parcialmente moderno, mas ainda tem elementos datados muito estranhos também. Recentemente, eles expandiram e atualizaram o saguão e os elevadores. No entanto, muito mais precisa ser feito para modernizar verdadeiramente este hotel. Excelente localização no entanto e muito boas tarifas. Se você planeja ficar aqui, saberá por que os preços são muito mais acessíveis em comparação com outros estabelecimentos na mesma área.Eu tive que atualizar esta revisão após receber uma resposta da propriedade.Este hotel tem potencial para ser ótimo e era muito confortável e espaçoso. Eu não pretendia de forma alguma depreciar este negócio. Eu estava apontando alguns fatores inconsistentes que existiam durante a minha estadia. Tudo o que o proprietário reconheceu e abordou em sua resposta sem que eu os mencionasse especificamente. Isso me mostra que eles estão cientes e ativamente interessados e no processo de melhoria, o que é fantástico. Com base no resultado da reforma do lobby, tenho plena fé de que os banheiros e corredores terão um resultado igualmente atraente e substancial. A única coisa que eu recomendaria, se possível, é que vocês removam os tapetes dos quartos. Os tapetes são grosseiros e datados e fazem um espaço parecer velho e cansado. Pisos de madeira laminados ou projetados com tapetes estratégicos em áreas como a cama e a mesa, etc., realmente forneceriam uma estética atraente e moderna. O MAIS importante, por favor, faça algo sobre esses horríveis tetos comerciais.
starstarstarstar Chocolate Top
Somewhat bizarre hotel being that it is partially modern yet still has very strange dated elements as well. They've recently expanded and upgraded the lobby and elevators. However much more needs to be done in order to truly modernize this hotel. Great location however and very good rates. If you plan on staying here you will learn why the pricing is so much more affordable compared to other establishments in the same area.
I had to update this review upom receiving a response from the property.
This hotel has the potential to be great and it was very comfortable and spacious. I by no means intended to disparage this business. I was pointing out some inconsistent factors that existed during my stay. All of which the owner acknowledged and addressed in their response without me mentioning them specifically myself. That shows me that they are aware and actively interested and in the process of improving which is fantastic. Based on the result of the lobby renovation I have full faith that the bathrooms and hallways will have an equally appealing and substantial outcome. The one thing I would recommend if possible is that you guys remove the carpets in the rooms. Carpets are gross and dated and make a space feel old and tired. Hardwood floors weather laminate or engineered with strategic rugs under areas like the bed and the desk etc would really provide a fresh modern appealing aesthetic. MOST importantly please do something about those horrific commercial drop ceilings.
starstarstarstar Chocolate Top
Booked a Superior Room with a Queen Bed on the 7th floor. Very nice view of the Empire State Building. A block away from the 28th street station, N&R train. The room is so elegant and simple. Had a desk and comfortable chair. Bathroom was okay. I would definitely come back
starstarstarstarstar Jen
I can’t say enough good things about this hotel. Absolutely AMAZING. Our first trip to NYC would have been so different if we had stayed anywhere else. The service from all the staff was so friendly and helpful. The location is unbeatable. Close to EVERYTHING. Definitely recommend staying here. I will be returning to this hotel on my next trip. THANK YOU TO EVERYONE AT THE BROADWAY PLAZA HOTEL!
starstarstarstarstar Bailey Hendershot
Stayed 4 nights at the Broadway plaza hotel and was very pleased with the cleanliness and friendliness of the building and staff. Snacks and water/coffee were provided which was amazing and the location is unbeatable! Staff was great with helping to store my luggage prior to and after check in and out due to my flight times. I would definitely recommend this hotel!
starstarstarstarstar Sara Lee
Excelente atención del personal Muy limpio y cómodo
starstarstarstarstar Fermin Cuevas Lopez
Throughly enjoyed my stay. Price for NYC can’t beat. Designer decor. Beautiful bathroom.
Welcome by staff at 11:30 pm was really professional and complete. Amenities available in the room: coffee, water, great cookies. Location is just right for visiting any part of NYC but particularly southern Manhattan. Excellent dining right outside the door and you can walk to Macy’s and the Morgan Gallery Also can check their prices on Google maps, across multiple reservations Apps, all at one glance. Take advantage of their 2-3 day specials and go to New York City on a whim.
starstarstarstarstar charles Herbek
Last September I stayed a few days at the Broadway Plaza for my first trip to NYC.Choosing this hotel was the best thing I did.The room was perfect and the coffee always fresh thanks to the instant brew machine on the 2nd floor. It was the service from the staff that was most remarkable.Alway eager to help and give good advice for first time visitors.The location is tops for experiencing the Flatiron area without the embarrassment of the tourist traps further north. Nice parks and many dining choices within a few minutes walk.Even my non-view room had a nice peek of the ESB. The price was quite reasonable, for NYC.Still, the best part was the people that work here, professional yet warm and welcoming.When I come back this is where I'll be staying again.
starstarstarstarstar Joe Hamelin
The hotel was great! The rooms were clean, the bathroom too which to me is the most important! The only thing was that it was SO LOUD outside and you could hear everything (honking, ambulance, people singing and talking loud) which was really disturbing my sleep. I put headphones on to sleep basically. Aside from that though, the staff were friendly and nice and the location is EVERYTHING! You are really walking distance from everything and it's a safe neighbourhood! If you are traveling solo, definitely a place to stay!
starstarstarstar Sharon Brand
Habitaciones cómodas, espaciosas y limpias. El comedor para el desayuno en nuestra planta era bastante pequeño. La ubicación es excelente, en el corazón de Manhattan, y el personal superamable. La única pega es el ruido que se genera en Broadway los fines de semana, pero eso no es culpa del hotal.
starstarstarstar Rubén Marcos
Hotel muito bem situado.Tem a vantagem de ter pequeno almoço,coisa não muito vulgar em NY. Quartos enormes e limpos.Já aqui fiquei duas vezes e quando voltar,seráneste hotel que vou ficar hospedado.Se for possível,ficas num quarto com vista para o Empire State Building
starstarstarstar Celso Gesta
Hotel muito bom e confortável.Toda a equipe muito atenciosos, quarto bem espaçoso, café da manhã satisfatório.
starstarstarstar Telma Aguillar
Ótimo hotel
starstarstarstarstar Carla de Almeida Del Ducca
Excelente hotel, bem localizado, funcionários atenciosos, educados, quarto espaçoso, limpo e sempre cheiroso. Voltaria a me hospedar com certeza.
starstarstarstarstar Estela Ducatti
Muito central, rodeado de restaurantes e lojas. Quartos espaçosos, atendimento atencioso. Pequeno almoço inenarrável de mau.
starstarstar Manuel Pinheiro
Adorando este hotel. Quarto grande. O que é bem difícil em Nova Iorque.
starstarstarstarstar Marli Castro
Some of the best front desk service I have ever had. I booked through a third-party site and there was a mess up, the front desk people were nice and attentive and solve the issue, actually gave me an upgrade. They also gave me a toothbrush and toothpaste which was money. Clean room everything else pretty standard but their hospitality was amazing.
starstarstarstarstar Matthew Brown
Our family of four had a wonderful stay. Your front desk staff was friendly and happy to assist us in any way. Our room had a beautiful view of Empire State Building. Thank you for everything.
starstarstarstarstar Paige Bivens
Great place to lay your head. Rooms were clean and well equipped. Bathroom and beds were clean and the coffee tray offered free snacks.
starstarstarstar Jennifer Martin
Some of the best front desk service I have ever had. I booked through a third-party site and there was a mess up, the front desk people were nice and attentive and solve the issue, actually gave me an upgrade. They also gave me a toothbrush and toothpaste which was money. Clean room everything else pretty standard but their hospitality was amazing.
starstarstarstarstar Matthew Brown
We stayed here for a five day trip to NYC, and we had a great experience. All of the staff and house services are very nice and helpful. We had beautiful views of the empire state building, you can't get any better than what we had. It was breathtaking to wake up to and go to sleep each day. The hotel was clean and updated (except for restrooms in the room), and very comfortable. The beds felt great and the room was very spacious with two queen beds and a desk. The elevator did take awhile sometimes because we were on the 9th floor, but overall really enjoyed our stay and will be staying here again.
starstarstarstarstar Megan Wilcox
My daughter and I went to visit New York for two days - something we've always wanted to do since we are from the West Coast. Stayed at the Broadway Plaza Hotel - Scott was great, he gave away his first born to find us a parking space! The door men were so great, opening doors and greeting us with a smile. Our view from our tiny window was the empire state building! Thank you - we had an excellent time in NYC!
starstarstarstarstar Victoria O'Neal
I may have just a short staycation in your hotel, but I could say that I enjoyed it. The staff always greet me with a huge smile on their faces. Also, the location was perfect. It has a good view, filled with plants outside, and relaxing. Even the room was spotlessly clean, and the foods were excellent. I loved staying in your hotel than others. Great service!
starstarstarstarstar Janet Fletcher
Excelente
starstarstarstarstar Lina Pina
Our family had a great stay here at the end of June. Location is great not far from subway stop and staff was so friendly. Hotel clean and comfortable and very reasonably priced. Love that we came in the morning and could store our bags until we checked in later after a day of sightseeing, then store our bags again the next morning after check-out for another day of exploring before heading home. We will definitely stay again on our next trip!
starstarstarstarstar Joanne Labounty - NOAA Federal
Localização privilegiada
starstarstarstarstar Marcio Branco
Really a phenomenal place to stay. Great location, conveniently located a block from the subway, clean, comfortable, and priced very fair. I really liked that we were able to leave our luggage and explore the city after our early morning flight. Additionally, we were able to check in early and check out an hour later - this was such a treat. Definitely recommend to those visiting and want to avoid the hustle and bustle of Times Square. Felt like I was able to enjoy the city without being extremely overwhelmed. Will be staying here in the future.
starstarstarstarstar Tina McBabe
Un lugar excepcional, muy limpio el personal muy amable son bilingueste atienden de maravilla me encanto 100% recomendable lo mejor de la calle Broadway y la 27st
starstarstarstarstar Lucio Lima
Excelente hotel, muy centrico, espectacular y variado desayuno, habitaciones muy amplias y lo mejor el recepcionista, muy simpatico y atento. MUYBUENO.
starstarstarstarstar Karlos Martinez Gonzalez
En Manhattan NY, habitaciines EXCELENTES, precio muy justo, parqueadero cercano económico Usd 35, cerca restaurantes y atracciones.
starstarstarstar David Pabon
Solo he estado una noche, la habitación muy grande y la cama muy cómoda. Todo muy limpio y perfecto. El desayuno con bollería variada y buena, tostadas, mantequilla, mermelada, zumos,.....abundante y bueno.
starstarstarstarstar Ana Gonzalez
Hotel muy correcto calidad/precio. Incluye el desayuno que no está mal, la cafetería donde se desayuna es pequeña, pero correcta. El personal de recepción muy amable, igual que las de la limpieza. Pero la única gran pega ha sido el trato recibido por parte de unos de los porteros de la entrada principal (con acento italiano y rapado), que al ver que des del primer día no estábamos interesados en comprarle ningún tour o ticket de transporte su actitud con nosotros cambió a ser una actitud menos agradable e incluso en algunos momentos nos sentimos un poco incómodos
starstarstarstar Oscar C
Amazing
starstarstarstarstar Marcela Jajcayova
Un hotel muy bien situado. El equipo del hotel es gente joven y muy amable. Las habitaciones son de buen tamaño aunque el baño es un poco antiguo (por eso no doy las 5 estrellas) por el resto está genial.
starstarstarstar Hadrian
El servicio es excelente, son cuartos pequeños pero completos. Hay poco espacio para dos personas al ordenar las maletas. Hay desayuno temprano y alguien que ofrece viajes. Hablan español e inglés en recepción. Muy bien todo
starstarstarstarstar Adriana G H
Me encantó el hotel! Las camas cómodas y la habitación es amplia, estábamos en el piso 4 (seria tercer piso para los que contamos planta baja) y desde ahí ya tenes esa hermosa vista al Empire! Mágico! Volveré a este hotel cuando visite nuevamente NYC. El desayuno super abundante y muy ricas cosas. Y ademas tenes café te o agua caliente y fría todo el día para tomar si queres. Excelente ubicación! El personal habla ingles y castellano. Todos muy amables. Y la limpieza de la habitación y baño excelente. Internet ok, no es super velocidad pero va bien para hablar con video o wasp y demás. Si queres mejor internet tenes la opción con un plus.
starstarstarstarstar Maria Guadalupe B
Buen hotel para visitar Nueva York. Muy céntrico. Próximo a paradas de metro y autobús. Tuvimos habitaciones en pisos superiores y con vistas al Empire State. Muy limpias, y cómodas. Cama excelente y buena ducha. El personal del hotel amabilisimo, dispuestos a ayudar en cualquier cosa. Casi todos hablan español. En la cuarta planta hay un pequeño comedor donde se sirve el desayuno y además se puede tomar un café o una infusión a cualquier hora del día, de forma gratuita, nos gustó mucho.
starstarstarstarstar Lola Gil Valcárcel
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