No geral, minha experiência foi decepcionante com o Blue Moon. Vou começar com o lado positivo.A maioria dos funcionários (com exceção do cavalheiro que me registrou) foi agradável e prestativa. O gerente geral de ambas as coleções de autógrafos também foi amigável e experiente. O lobby tinha um belo interior e o bar era fantástico. Também gostei do café da manhã. A piscina era pequena, mas agradável, geralmente não lotada e você poderia obter uma boa quantidade de sol durante o dia. Além disso, a localização em si é central e tem fácil acesso à praia e vida noturna. As cadeiras de praia e bicicletas também valiam a taxa de resort.Agora, para o não tão bom. Como um membro platinum, suas opções de upgrade são limitadas (eu sabia disso), mas quando perguntei ao cavalheiro que me registrou em cerca de um ou um quarto maior, ele foi curto e desdenhoso. Eu também não recebi um champanhe de boas-vindas ... mas todos ao meu redor sim. Parecia que eles não gostavam de mim por qualquer motivo, mas vou deixar isso passar. Também deve ser notado que eu enviei um e-mail para Efrain antes de chegar sobre uma atualização ... ainda sem resposta e já se passaram 2 semanas. Eles também estavam fazendo demolições atrás que estrondearam o prédio. Eles pediram desculpas, mas não tivemos nenhum aviso.Agora para o mal. O elevador era difícil de operar e tínhamos muito pouca ajuda. Na verdade, ao ponto de um ferimento leve. Os tapetes (ver anexo) tinham manchas no corredor. O quarto era pequeno, sujo, um dos armários não fechava e o chão não era nivelado (difícil de ver na foto, mas ver anexo). Pessoal, vocês podem dizer que seu hotel é uma experiência boutique, mas para mim todos vocês precisam de uma grande (fácil) reforma e eu deixei isso claro com o Marriott. O quarto também cheirava a mofo e o layout era de um dormitório de faculdade.Veredicto final: o hotel é bonito, mas não vale a pena. Parecia uma pousada de categoria 2 dias quando no quarto. Talvez um bom lugar para uma noite, mas estadias prolongadas são proibidas. Eu recomendo o Marriott Stanton para estadias mais longas. Equipe prestativa, quartos limpos e um lindo hotel.
starstar Dalton
Hotel razoável, limpo e bem localizado.
starstarstarstar João Pereira
This hotel was amazing! We got a day pass for our last day in Miami before our flight and was surprised to see that they carried L'Occitane products (shampoo, conditioner, soap, lotion,etc.) Also the room was very clean and comfy. The hotel was close to South Beach too so you cant go wrong.
starstarstarstarstar Nikhil Chhabra
Altamente recomendaria este hotel boutique. Os quartos precisam de alguns carpete atualizado, mas o serviço e experiência e outras comodidades foram fabulosos. Definitivamente voltaremos! E tão perto do passeio de tábua e praias. As bicicletas gratuitas foram um must!
starstarstarstarstar Alyce Yokoi
Muito bom
starstarstarstarstar Fellype Trindade
Me cobraron un cargo de 250us. Les envie mails. Escribi por instagram y jamas me dieron una respuesta. Solo correspondia cobrarme 25 dolares . Malisimo
star Alejandro Walk
Buenos planes, buena atención, buena ubicación, buenos precios
starstarstarstar Robinson Mora Barreto
Muy amables. Buena ubicación.
starstarstarstarstar Carlos Andrés Pérez
Super cute hotel in a good location.There is a ornamental pool and restaurant.The spot is relatively quiet considering how close it is to South Beach's main attraction.The staff was super friendly and helpful.I wouldn't recommend it for families with young kids.
starstarstarstar Cicely Washington
Highly recommend this boutique hotel. The rooms need some updated carpet, but the service and experience and other amenities were fabulous. Will definitely come back! And so close to the board walk and beaches. The free bikes were a must!
starstarstarstarstar Alyce Yokoi
Quaint hotel right by the beach. In the middle of all the action. It's an older dated hotel but the refresh updated the bathrooms. The staff is top notch. Very helpful and knowledgeable of the area. Room was clean bed comfy.
starstarstarstar David Williams
I haven’t actually stayed here, but I have been on the property.
The pool area is small, but has a cool vibe.
The bar and restaurant is great and one of the best burgers I had.
The decor and everything throughout the hotel is blue, my favorite color.
The rooms are small, but in Miami Beach I hope you won’t be in your room too much. Plus it’s a Marriott hotel so you know the beds are comfy, and everything is to a very high standard of cleanliness.
starstarstarstarstar Alexander Burg
My husband and I took a trip to the Caribbean and wanted to stay a couple nights in Miami on the way back. This hotel was AMAZING! The staff were incredible from the moment we checked in. After a 4 hour flight we were greeted by Chris with a glass of champagne and the extremely nice bell hop took us, while carrying our luggage, to the room. Our first night we wanted to lay low after traveling and the hotel bar was perfect for that. Bartender was extremely friendly, music was great, drinks were reasonably priced. Although this property is not directly on the beach, it's a block away and they have reserved chairs (free of charge) on the beach for guests. The pool isn't huge, but it's truly all you need when there is a beach so close. We didn't have time to use this amenity, but the hotel does offer free bike rentals that looked very nice. Everything is within walking distance. We found the best breakfast spot across the street, along with the best tacos just 5 minutes down the road at Taquiza. Absolutely great value for the price that we paid to stay in Miami. Highly recommend!
starstarstarstarstar Jill Cable
Highly recommend. The staff were very helpful and polite. It's only a block away from the Ocean Drive. The pool area was beautiful and our room was very clean. Just be aware that you're basically obligated to pay for the valet/parking fee since there is nowhere to park overnight unless you want to keep feeding a meter, it was $40 a night. Will definitely consider staying here again.
starstarstarstarstar Darin Keyes
Overall, my experience was disappointing with the Blue Moon. I will start with the positive though.Most of the staff (with the exception of the gentleman who checked me in) was pleasant and helpful. The general manager for both autograph collections was also friendly and knowledgeable. The lobby had a beautiful interior, and the bar was fantastic. I also appreciated the breakfast in the morning. The pool was small but nice, generally not crowded and you could get a good amount of sun during the day. Also the location itself is central and has easy access to the beach and night life. The beach chairs and bikes were also worth the resort fee.Now to the not so good. As a platinum member your upgrade options are limited (I knew this going in), but when I asked the gentleman who checked me in about one, or a bigger room, he was curt and dismissive. I also did not receive a welcome champagne... but everyone else around me did. Seemed like they did not like me for whatever reason but I’ll let that one slide. Also it should be noted I emailed Efrain before arriving about an upgrade... still no response and it has been 2 weeks. They were also doing demolition behind that rumbled the building. They did apologize but we had no “heads up”.Now to the bad. The elevator was rough to operate and we had very little help. Actually to the point of a minor injury. The carpets (see attached) had stains in the hallway. The room was small, dirty, one of the cabinets did not close, and the floor was not level (hard to see from the picture but see attached). Folks you can say your hotel is a boutique experience, but for me you all need a major (easy) renovation and I made that clear with Marriott. The room was also musty smelling and the layout was that of a college dorm.Final verdict: the hotel is cute, but not worth it. It felt like a category 2 days inn when in the room. Maybe a good place for one night, but prolonged stays is a no go. I would HIGHLY recommend the Marriott Stanton for longer stays. Helpful staff, clean rooms, and a beautiful hotel.
starstar Dalton
Muy bueno y excelente localidad
starstarstarstar Zuly Martinez
Las cuartas son un poco pequeño, pero son muy agradables. Estoy aqui para trabajo, pero lo recordaré para futuras vacaciones a Miami.
starstarstarstarstar Christopher LeMeilleur
No es para nada lo que vale, las habitaciones están bien decoradas el baño es pequeño pero coqueto, eso sí, hay bichos, y el personal es majo, pero se hace cansino estan muy encima de ti, al final piensas que sólo van por las propinas... la camarera del bar no es muy servicial solo se acerca a la gente que cree que tiene mucho dinero , si no vistes de marca y luces joyas puedes esperar sentado para que te atienda... la verdad es que yo no lo veo de 4 estellas... si reservas por booking que sepas que luego te aumentan el precio de tu reserva alegando que no está actualizado...
starstar Elisa Saez Pons
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