Apesar do hotel ter sido reformado, o acabamento é ruim, não há padrão nos apartamentos, Durante minha estadia as portas de alguns dos banheiros não fechavam e em um deles o vaso sanitário estava entupido, na arrumação dos quartos se esqueciam de repor as toalhas, internet é cobrada à parte, não servem café da manhã, existe apenas uma lanchonete anexa à recepção que serve alimentos sem qualidade. Os pontos positivos são a localização e a simpatia dos funcionários.
starstar Marilda Soares
Localização e excelente, mais o hotel é muito simples e barulhento, principalmente os de frente. O ar condicionado e desligado toda noite por volta da uma hora e religado de manhã por volta das dez horas.
starstar Sandro Silva
Não é nada do que se vê nos sites de hospedagem, ao chegar na recepção já se vê que o hotel deixa a desejar. O banheiro social estava horrível. No tempo em que estive no lobby para resolver um problema de reserva que havia sido cancelada 3 hóspedes desceram pra reclamar e desistir da hospedagem.
star Luciano Augusto Viana Maia
Hotel muito bom. Preço razoável. Porém há alguns probleminhas. Janela emperrada, não fornecem tampão para encher a banheira (pra que banheira então né...), não há alças para idosos se segurarem no box, o box é aberto, não tem porta nem cortina. Atendimento na recepção é muito bom. Cobram um calção alto a ser extornado no checkout.
starstarstarstar Igor Falcão
Super bem localizado. Suíte reformada e agradável.
starstarstarstar Marcelo Corrêa
Lindo gostei , hotel pra recomendar, lindo, limpo e bom serviço
starstarstarstarstar Loreley Adragona
Lindoo! Adorei! Esas escadas coloridas, o luxo nos móveisantigos, a localização ai pertinho da praia! Tinhamos uma linda visual pra praia . Segurança e atendimento dez!
starstarstarstarstar Graciele de Souza
O hotel é bem localizado, a arquitetura Art Decor, mas não tem ninguém para ajudar com as malas, não tem estacionamento, eles oferecem uma recepção na reserva que não existe. Chegamos uma hora antes o checkin, depois de 24 horas de viagem, nos mandaram retornar na hora certa. Fizemos check-in antecipado em outros hotéis. Achei grosseria. Não fico mais em hotel sem estrutura de lazer, pq ou vc fica trancado no quarto ou anda o dia inteiro na rua. Dica, eu não usei carro nesta etapa da viagem, andei de Uber apenas. Aluguei a partir do check-out. Outra dica, cuidado com os bares da orla, somos estorquidos.
starstarstar DonaMenopausa \0/
This is a SCAM, pictures shown are not even close to what it really is and the service is terrible.
Booked a reservation thru Booking for an Ocean View room and all we got was a garbage view.
Both the hotel and the booking app didn’t take any responsibility for the bad experience.
star Edgar Guilbaud
This hotel was just not it the location is good because it’s near the beach but the staff was rude and unprofessional and the rooms were dirty literally saw a spider crawling on the bed. i was so disappointed considering it didn’t have its own parking. The over all place was outdated and had a old vibe the only good side about this stay was the location and the fact that we got to see where our car was parked. Don’t recommend this hotel to anyone at all.
star Jeda Lazo
Very friendly professional staff! Prime location right across the street from south beach. Small room but clean and comfortable. They charged a fee that wasn't discussed at booking but it was fully refundable after check out.
starstarstarstarstar Michelle Smith
I thought I found a great deal but wow I was soooo mistaken. This place was absolutely dreadful!First, the building is very old, the girls at the desk did not seem to know anything about anything, very lost. The website was very wrong about a lot of the amenities. They never gave us the Wi-Fi password, the tv had ONLY 4 channels!!! And when we asked the lady at the desk, she said she couldn’t send anyone up until the next day, but we were checking out. Next there was no thermostat… the room was freezing then very hot. The water in the shower had brown water coming out at first then cleared up. The rooms were bland, the comforter and bedding was very cheap and thin. The bed was so uncomfortable, seemed like they never changed it in years. We asked for more towels and they only gave us 1 more. And lastly the noise outside the room was ridiculous. I understand they can’t control that but it was unfair to not try and move us to a different room facing a different direction. This hotel does not try to accommodate you or make your stay good whatsoever. DON’T STAY HERE
star Nada Kheiralla
STAY AWAY! HORRIBLE. RUDE. NASTY. NOT CLEAN. SMELLS LIKE A REST AREA BATHROOM. SO LOUD. Hidden charges for resort fee they don’t even have what’s included in the charge. Manager stated “yeah I don’t know why that it says we have that they have to update the website”. Blaring music til 5 am won’t even provide ear plugs or tell guests to quiet down. Stated “you should know your on ocean drive” Front desk doesn’t answer the phone. We got stuck in the elevator. Room is disgusting. No hot water. Worst experience I have ever had. Will never return to this hotel. Also AC doesn’t work. Just horrible
star Taylor Hall
I would not recommend this hotel if you are visiting Miami. The hotel staff and management were very rude and un-accommodating. When I arrived to the hotel, I was told they did not have my reservation, although they charged my account. After waiting hours, they finally "found" my reservation, but I still was not provided a room as they had no available rooms. Many of us who reserved for a 4:00pm check-in, had to wait until 8:00pm as rooms were not ready. Staff did not communicate this, and instead kept delaying check-in time with no communication and refused to issue refunds. Hotel then refused to give the deposit back as I became sick during my stay and vomited on the sheets, but when we asked front desk for towels/ cleaning supplies, they did not have any.
star Kayla Craig
Me and a friend decided to come and stay for a couple days. When you first walk in everything looks dirty and has no where to sit. EVERYTHING is out dated and the rooms are hot. The heat had one temp for the entire hotel which is operated by the staff. DO NOT BOOK this room!!!! Some customers didn’t even have lights in the room. If I could give this place a zero I would. 3/2022
star Gerrell Sampson
Wonderful hotel,located on Ocean Drive, the best place to visit in Miami Beach, all the restaurants and fun around.Very clean and comfortable rooms with a good price. Very professional and attentive staff. You feel like home. I recommend it.
starstarstarstarstar Lisett Gonzalez
Realmente no puedo decir nada negativo de este hotel. Hemos pasado una semana muy linda. Las habitaciones son grandes, cómodas, y con una vista hermosa. Nos sentimos muy a gusto en este hotel. Sin duda volveremos.
starstarstarstarstar Lorenzo Bustamante
Fui 3 días con mi pareja y nos gustó mucho el hotel. La decoración es para resaltar. Se encuentra ubicado cerca de todos los lugares para recorrer y pasear. Es un hotel seguro, limpio y bien atendido.
starstarstarstarstar Ovidio Fuentes
Reserve este hotel basandome en las fotos y reseñas de los visitantes. Una vez estando alli lo que me parecio mas atractivo fue estado del complejo y la decoracion increible de todos los sectores.La ubicacion es perfecta.No tuve ningun problema. Las habitaciones son lindas, iluminadas, confortables.
starstarstarstarstar Patricio Gascone
Muy buena ubicación, en la avenida ppal cerca de todos los bares, cerca de la playa. El hotel esta en muy buenas condiciones. Me dio la sensación de que estuviera recientemente renovado, la decoración es muy hermosa.El servicio me pareció excelente. Es una buena opción para alojarse.
starstarstarstarstar Milena Nicotra
Disfrute mucho de mi estadía. El hotel me pareció que cumplía con todas las condiciones para pasar una linda estadía. Gran trabajo en tema decoración y confort de las habitación. Los empleados muy cordiales. La ubicación es la mejor.
starstarstarstarstar Dalder Arias
Lindo hotel. Muy bien decorado y atendido. La ubicación es magnifica, esta cerca de todos los lugares para visitar. Me gustaron mucho las habitaciones, las camadas son cómodas y todo muy limpio. Durante mi estadía la conexión a wifi fue excelente. Volvere.
starstarstarstarstar Carlota Frigerio
El hotel está muy bien ubicado. Casi que excelente. Las habitaciones están bien está bien decorado. Los baños y duchas se tapan y no baja el agua. Y el aire acondicionado lo ponen excesivamente frío. La atención es muy buena. El ascensor tiene la puerta demasiado pesada y adentro la reja no abre automáticamente. Salvo eso el hotel está muy bien.
starstarstarstar Hernan Marx
Excellent stay! Very cool hotel, loved the decor. Loved the tile floors. Only downside (that wouldn't have been one if we knew beforehand) was that there is no temperature control for individual rooms, it's centralized. So we were on the 3rd floor wearing sweaters and scarves but the first floor was warm. The staff were very kind and understanding when we asked about it. I think they even turned it down a bit after we asked about it because it was a good 10 degrees or so colder upstairs. I'd definitely stay there again. Loved the beach right outside the door.
starstarstarstarstar Amanda Findley
Se quedó en el tiempo. No tiene tv por cable, solo canales de aire, con suerte puedes ver no más de 7. Las llaves de las habitaciones son las antiguas llaves manuales, increíble que aún existan en este siglo y en este país.El aire acondicionado es extremadamentefrío, y no pude pude regularse por habitación, sólo todo el piso por igual y depende de la voluntad del conserje. El estacionamiento es solo con valet parking y cuesta 35 dólares por día, recomiendo estacionar a una cuadra en garajes municipales, cuesta la mitad. Las habitaciones son cómodas.
starstarstar Gonzalo Gallego
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