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star star star star 46 Torphichen Street, In Edinburgh (Haymarket), Edinburgh, Scotland EH3 8JB, United Kingdom
We waited for our room to be ready for almost an hour - I was an hour early for check-in, but I never expected to have to wait that long.The shower at this place is probably the best I had throughout my travel with the IHG hotels in the UK. The room was clean, and the bed was comfy - the blanket was thick and soft.Overall I enjoyed the stay.
Beds rooms stunning. Breakfast is excellent. Really really disappointed in the service from the bar in the evening. Wait 20 minutes to be serviced. Behind the bar was shocking. Glasses everywhere only 2 bar staff on. Not blaming the staff spoke with one of the bar staff told us only allowed 2 staff members on had to depend on reception for support. When one of the staff came from reception to help out no major rush to make sure bar area or tables around where clean. From what I understand is lack of support from management for staff. Number one priority should be the bar staff need more support. Don’t put this review put you off stunning hotel Camas quartos deslumbrantes. O café da manhã é excelente. Realmente muito decepcionado com o serviço do bar à noite. Aguarde 20 minutos para ser atendido. Atrás do bar foi chocante. Óculos em todos os lugares apenas 2 funcionários do bar. Sem culpar, a equipe falou com um dos funcionários do bar nos disse que só era permitido 2 funcionários dependendo da recepção para suporte. Quando um dos funcionários veio da recepção para ajudar, não houve pressa em garantir que a área do bar ou as mesas estivessem limpas. Pelo que entendi é falta de apoio da gestão para o pessoal. A prioridade número um deve ser a equipe do bar que precisa de mais apoio. Não coloque este comentário para desanimá-lo do hotel deslumbrante
Beds rooms stunning. Breakfast is excellent. Really really disappointed in the service from the bar in the evening. Wait 20 minutes to be serviced. Behind the bar was shocking. Glasses everywhere only 2 bar staff on. Not blaming the staff spoke with one of the bar staff told us only allowed 2 staff members on had to depend on reception for support. When one of the staff came from reception to help out no major rush to make sure bar area or tables around where clean. From what I understand is lack of support from management for staff. Number one priority should be the bar staff need more support. Don’t put this review put you off stunning hotel Camas habitaciones impresionantes. El desayuno es excelente. Realmente muy decepcionado con el servicio del bar por la noche. Espere 20 minutos para ser atendido. Detrás de la barra fue impactante. Vasos en todas partes, solo 2 empleados del bar. No culpar al personal habló con uno de los miembros del personal del bar que nos dijo que solo permitía que 2 miembros del personal dependieran de la recepción para obtener apoyo. Cuando uno de los miembros del personal vino de la recepción para ayudar, no hubo prisa para asegurarse de que el área del bar o las mesas estuvieran limpias. Por lo que entiendo es la falta de apoyo de la gerencia para el personal. La prioridad número uno debería ser que el personal del bar necesite más apoyo. No hagas que esta reseña te desanime. Impresionante hotel.
Beds rooms stunning. Breakfast is excellent. Really really disappointed in the service from the bar in the evening. Wait 20 minutes to be serviced. Behind the bar was shocking. Glasses everywhere only 2 bar staff on. Not blaming the staff spoke with one of the bar staff told us only allowed 2 staff members on had to depend on reception for support. When one of the staff came from reception to help out no major rush to make sure bar area or tables around where clean. From what I understand is lack of support from management for staff. Number one priority should be the bar staff need more support. Don’t put this review put you off stunning hotel
Nos alojamos aquí mi novio y yo en nuestro viaje a Edimburgo y sin duda alguna es para repetir. Las habitaciones excepcionales, nada de ruido, calma absoluta, todo impecable de limpio. La atención de los recepcionistas es de 10 y la de los camareros en el desayuno (que era lo único que llevábamos contratados) otro 10. Estaban pendiente de que no te faltara de nada. El desayuno super variado y riquísimo.
Excellent breakfast especially the scrambled egg. It's amazing how many hotels don't understand how to do it. Good and friendly service. Nice reception/lounge area. And very comfortable beds. Air conditioning just right. Excelente café da manhã, especialmente o ovo mexido. É incrível como muitos hotéis não entendem como fazer isso. Bom e amigável serviço. Nice recepção/área de estar. E camas muito confortáveis. Ar condicionado na medida certa.
Excelente hotel. Impecável!
Excellent breakfast especially the scrambled egg. It's amazing how many hotels don't understand how to do it. Good and friendly service. Nice reception/lounge area. And very comfortable beds. Air conditioning just right. Excelente desayuno especialmente el huevo revuelto. Es increíble cuántos hoteles no saben cómo hacerlo. Buen y amable servicio. Bonita recepción/área de salón. Y camas muy cómodas. Aire acondicionado en su justa medida.
Fantastic shower with good pressure, mostly friendly staff especially the girls at breakfast and the cleaning lady, breakfast is very good but during busy hours a bit chaotic, wifi is good for surfing but if you upload huge photo files it's catastrophic. Location is great. Rooms are very good, bed is comfy, pillows are good. Recommended.
Excellent breakfast especially the scrambled egg. It's amazing how many hotels don't understand how to do it. Good and friendly service. Nice reception/lounge area. And very comfortable beds. Air conditioning just right.
First time staying here and could not fault the Place. The Staff were excellent from House Maids to Bar Staff to reception.The Hotel itself is very clean and well put together, really a great 5 Star place.Only piece of advice would be for reception staff that should acknowledge customers more when entering or exiting Hotel, a polite 'Hello" or Quick Good Bye would help Primeira vez hospedado aqui e não poderia culpar o lugar. A equipe foi excelente de empregadas domésticas para funcionários do bar para a recepção.O hotel em si é muito limpo e bem organizado, realmente um ótimo lugar 5 estrelas.O único conselho seria para a equipe da recepção que deve reconhecer mais os clientes ao entrar ou sair do hotel, um educado "Olá" ou um adeus rápido ajudaria
Excelente bonito, em local discreto, a cerca de 15 minutos a pé da Cidade Velha. Quartos espaçosos e limpos, decorados com cuidado e detalhes modernos. Algumas coisas que podem ser melhoradas: nos quartos - eu havia bebido um chá de camomila na noite anterior, oferecido pelo hotel, e na manhã seguinte não o substituíram por um novo sachê. Idem com água. No banheiro não há vidro para escovas de dente. No corredor: perfume muito forte e excessivamente intenso, às vezes fazia você espirrar. O serviço de café no café da manhã pode ser bastante melhorado. Na primeira manhã tive que esperar 15 minutos por um café preto o que me incomodou muito pois já tinha acabado de comer quando me trouxeram o café (que já tinha pedido 2 vezes). Na segunda manhã este problema não surgiu. No geral é um dos melhores hotéis que já fiquei.
This is a very lovely Hotel. Personal is extremely friendly and helpful. Breakfast has a good selection for international visitors and is delicious. Location is a 10/10 - it is very central, Princess Street 5min walk away but yet quiet.Minus: the bathroom. You habe a great shower with nice soap, shampoo etc. but the door is out of glass (not completely see through) and you cannot lock it. There is no power socket for the hairdryer and not enough space to put your toiletries in there. Instead of two open shelves under the sink, it would have been better to have 1 drawer and 1 shelves. The toilet has also no toilet brush, which is a bit unusual.In total it is a great hotel to stay but there are some possibilities to opt the bathroom. Este é um hotel muito encantador. Pessoal é extremamente amigável e útil. O café da manhã tem uma boa seleção para visitantes internacionais e é delicioso. Localização é 10/10 - é muito central, Princess Street 5 minutos a pé, mas ainda assim tranquilo.Menos: o banheiro. Você tem um ótimo banho com bom sabonete, xampu, etc., mas a porta é de vidro (não completamente transparente) e você não pode trancá-la. Não há tomada para o secador de cabelo e não há espaço suficiente para colocar seus produtos de higiene pessoal lá. Em vez de duas prateleiras abertas embaixo da pia, seria melhor ter 1 gaveta e 1 prateleira. O banheiro também não tem escova, o que é um pouco incomum.No total, é um ótimo hotel para ficar, mas há algumas possibilidades de optar pelo banheiro.
This hotel was snazzy, very different. Room was large and shower to die for. Only spent a quick night here but it was a very good one. Breakfast usual buffet but very nice a good spread. It has a quirky arty style of decor which gives the place such beautiful character. Really enjoyed my stay. Less than 8 min walk to the main high street and all the shops.
Tudo excelente: serviços, instalações, localização...
This is a very lovely Hotel. Personal is extremely friendly and helpful. Breakfast has a good selection for international visitors and is delicious. Location is a 10/10 - it is very central, Princess Street 5min walk away but yet quiet.Minus: the bathroom. You habe a great shower with nice soap, shampoo etc. but the door is out of glass (not completely see through) and you cannot lock it. There is no power socket for the hairdryer and not enough space to put your toiletries in there. Instead of two open shelves under the sink, it would have been better to have 1 drawer and 1 shelves. The toilet has also no toilet brush, which is a bit unusual.In total it is a great hotel to stay but there are some possibilities to opt the bathroom. Este es un hotel muy encantador. Personal es extremadamente amable y servicial. El desayuno tiene una buena selección para visitantes internacionales y es delicioso. La ubicación es un 10/10, es muy céntrica, Princess Street, a 5 minutos a pie, pero tranquila.negativo: el baño. Tienes una gran ducha con buen jabón, champú, etc. pero la puerta está fuera de vidrio (no completamente transparente) y no puedes cerrarla. No hay toma de corriente para el secador de pelo y no hay suficiente espacio para poner sus artículos de tocador. En lugar de dos estantes abiertos debajo del fregadero, hubiera sido mejor tener 1 cajón y 1 estante. El inodoro tampoco tiene escobilla, lo cual es un poco inusual.En total, es un gran hotel para alojarse, pero hay algunas posibilidades para optar por el baño.
Excelente hermoso, en una ubicación discreta, a unos 15 minutos a pie del casco antiguo. Habitaciones amplias y limpias, decoradas con cuidado y detalles modernos. Algunas cosas que se pueden mejorar: en las habitaciones - había bebido un té de manzanilla la noche anterior, ofrecido por el hotel, y a la mañana siguiente no me lo repusieron con una bolsita nueva. Ídem con el agua. En el baño no hay vaso para cepillos de dientes. En el pasillo: perfume muy fuerte y excesivamente intenso, a veces estornuda. El servicio de café en el desayuno es muy mejorable. La primera mañana tuve que esperar 15 min por un café negro lo cual me molestó mucho ya que ya había terminado de comer cuando me trajeron el café (que había pedido 2 veces). En la segunda mañana este problema no surgió. En general es uno de los mejores hoteles en los que me he alojado.
This hotel was snazzy, very different. Room was large and shower to die for. Only spent a quick night here but it was a very good one. Breakfast usual buffet but very nice a good spread. It has a quirky arty style of decor which gives the place such beautiful character. Really enjoyed my stay. Less than 8 min walk to the main high street and all the shops. Este hotel era elegante, muy diferente. La habitación era grande y la ducha para morirse. Solo pasé una noche rápida aquí, pero fue muy buena. Desayuno buffet habitual pero muy agradable una buena variedad. Tiene un estilo artístico peculiar de decoración que le da al lugar un carácter tan hermoso. Realmente disfruté de mi estadía. A menos de 8 minutos a pie de la calle principal principal y de todas las tiendas.
Hotel digno de 5 estrellas, muy limpio, nuevo, camas y almohadas muy cómodas, la atención del personal es inmejorable, superatentos siempre dispuestos a ayudar en todo. Buena ubicación llegas al centro en 15mn paseando y zona tranquila para dormir sin ruidos. El buffet del desayuno muy rico y variado. Sin duda para repetir, totalmente aconsejable.
This is a very lovely Hotel. Personal is extremely friendly and helpful. Breakfast has a good selection for international visitors and is delicious. Location is a 10/10 - it is very central, Princess Street 5min walk away but yet quiet. Minus: the bathroom. You habe a great shower with nice soap, shampoo etc. but the door is out of glass (not completely see through) and you cannot lock it. There is no power socket for the hairdryer and not enough space to put your toiletries in there. Instead of two open shelves under the sink, it would have been better to have 1 drawer and 1 shelves. The toilet has also no toilet brush, which is a bit unusual. In total it is a great hotel to stay but there are some possibilities to opt the bathroom.
First time staying here and could not fault the Place. The Staff were excellent from House Maids to Bar Staff to reception. The Hotel itself is very clean and well put together, really a great 5 Star place. Only piece of advice would be for reception staff that should acknowledge customers more when entering or exiting Hotel, a polite 'Hello" or Quick Good Bye would help
This hotel was snazzy, very different. Room was large and shower to die for. Only spent a quick night here but it was a very good one. Breakfast usual buffet but very nice a good spread. It has a quirky arty style of decor which gives the place such beautiful character. Really enjoyed my stay. Less than 8 min walk to the main high street and all the shops.
Las habitación esta bien y el baño tb. No hacen la habitación a diario, la razón, por ecología.Debe ser para mantener los ácaros en las moquetas.
46 Torphichen Street, In Edinburgh (Haymarket), Edinburgh, Scotland EH3 8JB, United Kingdom
