Stayed here 2 days great location...Gilbert, Arizona very upbeat atmosphere. Will differently stay again with Tru by Hilton in other states I visit.
Thanks Steve from Iowa
starstarstarstarstar SC CS
Uddated rooms a little small but very functional. The hotel is designed definitely pre-corona with emphasis on community. Has a small gym and pool table in lobby. Also offers breakfast now due to pandemic just a bag breakfast. The staff is definitely where this place shines. Erik stands out but he was not the only shining example of hospitality. The staff effortlessly exudes formality and a casual air of customer service that is lacking in so many other places. This location is close to some great restaurants and entertainment. I highly recommend it
starstarstarstarstar anwar myers
By far worst place ive ever stayed two weeks after my stay they still have not reversed charges on my card call the corporate office they couldn't give me an answer so they transferred me back to Alex he couldn't give me answers nobody knows where my money is went they basically charge me over $900 for 4 days given $400 should be returned to my account it's been 14 days roughly since I've checked out of this hotel no reversal of charges nothing I keep getting the runaround last time I ever stay at a Hilton property because of this issue hope you guys have a better experience and it's pretty dirty for being a brand new property
star Scott Mellor
A true gem for Hilton they are able to accommodate you there able to accommodate your service animal their prices are phenomenal unlike some of the lower chain hotel and some of the local lower chain hotels I would give this a Five +. Rooms are clean quiet and efficient the area it's safe I recommend this for any traveler who wants a safe area to be
starstarstarstarstar tom c
This is a dirty place. My first room was not swept and someone forgot to flush their toilet. The front desk moved me to a different room which I appreciate. This room was dirty too, marking on the walls, poorly swept, show floor needs to be scrubbed and underneath the refrigerator has never been cleaned. One star because they allowed me to check out late and they were able to move me to a different room quickly. I've stayed at this hotel before but it was located in Scottsdale and I love it my stay there because it was very clean. I wanted to go swimming but the pool was almost yellow,so I'm sure it is full of 40% piss. Love the town Gilbert but I'm not staying here.
star Tovoniya Y
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