Equipe experiente e atenciosa. Calorosas boas-vindas, ótima localização. A equipe forneceu ótimas recomendações para restaurantes locais. Ótimas acomodações e vistas do quarto.
starstarstarstarstar RaeAnna Vargas
As of late late last year, I noticed my preferred hotel in Brickell was well on its way downhill.Unfortunately, it was perfectly situated near my office to make it walkable.I took a chance and booked at SLS lux and I'm glad I did!I have stayed at this gem 4 times since and it has always exceeded expectations.The staff is wonderful, and Jose and Mario really took note of my needs as a business traveler.The rooms are very nice sized, very clean, and we'll sound-dampened.Every day, the house keeping staff keeps the hotel immaculately clean.One of the main things that a hotel is good for is sleep!It goes un-reviewed most of the time, but I need to mention it.The bed is super comfortable and the sound of the HVAC/Outdoor is well mitigated.This is key when EAST across the street is extremely loud at night.I will definitely continue to stay here monthly, when I come visit my offices in Miami.I highly recommend SLS LUX to anyone coming to Brickell and want to stay at the nicest property with the most attentive and caring staff!
starstarstarstarstar Michael Pinto
Room was nice and the location was great. The reason why I'm not giving it 5 starts is that there a transaction element to the experience which makes it feel like a budget hotel. We didn't want to drive back home after celebrating a friends bday, so we booked the night. Our room ended up costing ~$500. After booking the room, I received a confirmation email with a 10am checkout. You can purchase an additional hour for $30, up to 2 hours [haven't experience this before to be honest]. I extended until 11am, since we had plans in the area in the morning. At exactly 11am, the door opens, a guy busts in and mumbles something incoherent. I was putting on my shoes and my wife was finishing up her makeup. I asked him for 10 more minutes
and we left. Spoiled the whole experience.
starstarstar Greg K
Knowledgeable and considerate staff. Warm welcome, great location. Staff provided great recommendations for local food spots. Great accomodations and views from room.
starstarstarstarstar RaeAnna Vargas
Boas😘😘😘
starstarstarstarstar Magda Vega Viera Bordad Água
Lindo
starstarstarstarstar Maoly Martinez
Super bem localizado.
starstarstarstarstar Fatima Daniella Piazza
Excelente edifício, qualidade top, excelente vista.
starstarstarstarstar Williams Rolim
Maravilhoso! Lindo...
starstarstarstarstar Veralucia da Silva Soares
Maravilloso, la habitación impecable y con gran cantidad de amenities en el cuarto, la maravillosa vista desde la habitación y la excelente atención del personal!!!
starstarstarstarstar Arq Leticia Miranda
The customer service is perfect! A little bit too expensive but everything it’s amazing!
starstarstarstarstar Roxana Martinescul
Worst building to live in Brickell for the price. My husband and I have decided to soon put our beautiful apartment up for sale this year. Between the extremely ill-trained front desk staff on the resident sides, and the poor attention to detail from management regarding our buildings atmosphere (to include the lack of noteworthy social events and poor decision making) our once beautiful building has become a play ground for rough crowds, rude support staff who are miserable with their jobs, and managers and the like who don't ever smile or wave at you as they are stomping around the building.
It is clear that this SLS LUX property is on a major downward trend, with little hesitation do I predict that the building will be sold to some low brand as the hundreds exist in Brickell.
Furthermore, to just reiterate/provide evidence of the deterioration of the entire community and its lifestyle; both retail/commercial units on the ground floor (formerly occupied by S Bar and Katsuya) have sat empty and abandoned for over a year. IT IS EMBARRASSING to see my building abandoned on the bottom floor as my friends and family walk past and can see the couches and chairs of what's left of these units completely disorganized and thrown all of the place inside the units as if there has been some sort of hurricane that has battered the bottom floor. MAJOR ISSUES in this building from management all the way to the quality of the buildings structure, elevators, and design.
star Jessica Leo
Excelente lugar solo para visitar
starstarstarstarstar Oswaldo Leon
SLS Lux é o meu hotel preferido sempre que viajo para Miami. A experiência geral é excelente, desde o atendimento ao cliente na chegada até a arquitetura do quarto que normalmente reservo. Eu também não acho que posso competir nesta revisão sem mencionar Michael (gerente noturno) também. Mike é o epítome de alguém que deveria fazer parte de qualquer equipe em minha opinião. Ele contribui fortemente para a experiência para garantir que minha estadia seja verdadeiramente memorável e eu o agradeço por isso. Na verdade, estou voltando em algumas semanas e estou ansioso para vê-lo, embora ele tenha mudado para outro local.SLS e Mike obrigado por tudo! Espero te ver em breve.
starstarstarstarstar Julius Shead
Desde la entrada adornada con la escultura de Botero ya es todo un espectáculo 👏🏻
starstarstarstarstar Yesid Vega
El hotel es muy hermoso, pero deben tener en cuenta que por estas fechas está en construcción, y solo una de las tres piscinas que está disponible. Recomiendo comer en el restaurante que está abajo, pues en el nudo de la piscina no es tan amplio.
starstarstarstar Liannys Polanco
This hotel is great! It's modern and clean and there are many restaurants near by. The mall is also across the street and everything is within a 20 min uber drive. I would like to add to my review for customers to not book their reservations from a third party such as Expedia. I made that mistake, and my room was basically ran like an Airbnb and it was awful. However my friends and family booked directly through the hotel, and their experience was great and near perfect. Therefore, book through the hotel directly.
starstarstarstarstar Lana “Lana Nova” Nova
SLS Lux is my preferred hotel whenever I travel to Miami. The overall experience is top notch from the customer service upon arrival to the architecture of the room I normally reserve. I also don’t think I can compete this review without mentioning Michael ( Night Manager) as well. Mike is the epitome of someone that should be a part of any team in my opine. He heavily contributes to the experience to make sure my stay is truly memorable and I appreciate him for that. I’m actually heading back in a couple of weeks and looking forward to seeing him even though he switched to the other location.
SLS and Mike thank you for everything! Looking forward to seeing you soon.
starstarstarstarstar Julius Shead
Muito limpo, excelente atendimento ao cliente. A melhor parte foram as piscinas no 9º andar. David, que trabalha na piscina, tornou nossa viagem muito melhor. Estarei visitando e recomendando para familiares e amigos só para poder ver o David !! Ele é o melhor. Ele merece um aumento. Mal posso esperar para voltar!
starstarstarstarstar Sejla Ahmetbasic
Clean hotel, David the server on the 9th floor was amazing. One of the highlights of the trips! Always had a smile and was so welcoming. Would definitely come again!
starstarstarstarstar Nejla A
Very clean, excellent customer service. The best part was the pools on the 9th floor. David who works at the pool made our whole trip all that much better. Will be visiting and recommending to family and friends just to be able to see David!! He’s the best. He deserves a raise. Can’t wait to go back!
starstarstarstarstar Sejla Ahmetbasic
I normally leave reviews when I leave, but I have to say this place is exactly what it's Instagram says it is.
The Manager, Jose, and the staff member, Edwin, jumped right to it to make sure that my wife and I were seen to our room, didn't have to touch our bags ( my wife was holding the baby and I can be a bit particular). Edwin, the SLS staff member, managed to load a cart of luggage, hold every door, and get the elevator like we we were in a movie.
I have had multiple other great experiences on top of this. Allan, the barber at their Spa, not only stayed late to give me a cut when I showed up at closing without an appointment, but also added to the cut with a facial, steam, and a lovely scotch.
This just day one. I have stayed in hotels all over the world but the team here is just on top of it and cares. My wife is going to spa tonight. I can only imagine how much she will enjoy it considering the level of attention I was given with no Appointment, showing up at closing, and just asking if they had time.
Thank you all so much for such a great start. I look forward to the rest of this week! It is great to see that excellent service still exists.
starstarstarstarstar Paul Bruce jr
The room was so nice & huge with 2 bedrooms. The view was amazing! But our toilets kept clogging up the whole 3 days I stayed there. Staff was very kind & helpful.. oh and valet was the best part about the hotel.
starstarstar Queda Moore
Excelente apto para rentar.
starstarstarstarstar Alexa Salazar
Lujo y comfort, muy buen lugr, ubicado en el corazon financiero de miami y cerca del aeropuerto, puertos y playas
starstarstarstarstar Ramon Fermin Alvarez
O melhor lugar pra ficar em MIAMI. Localização, Estrutura, tudo novinho e de muito Bom gosto!
starstarstarstarstar Junior Bandeira
Un hotel muy nuevo. Habitaciones cómodas. A un paso del brickell city centre
starstarstarstarstar Geovanny Rosero Cabrera
Muy mala actitud y servicio, las llaves nunca servían para nada , encima te cobran 48 $ por el parqueo diario y 250 $ por día solo para seguridad, que decepción 😞
star Sennia Woodbridge
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