Cleanliness, Service, Staff, Pool Nope
starstarstarstarstar Verified Hotel Guest
Costumer service was outstanding Internet is not free
starstarstarstarstar Roman
The hotel security was exceptional . The pool was kid size only.
starstarstarstarstar Judith
Nice, clean and remodeled Free parking behind hotel
starstarstarstarstar Walter
They immediate try to upgrade grade you for a fee upon check-in.
starstarstarstarstar Verified Hotel Guest
This hotel sleeps very well. Location is quiet, although it is a ways from the city center.
starstarstarstarstar Verified Hotel Guest
I stayed in the hotel for only two nights but I am very glad that I chose this hotel. Everyone here was very polite, helpful and profesional. The hotel has a very well equipped gym, a beautiful pool ( nat to deep), rather for children. A hotel room have everything what you need to travel and very clean. Definitely I the future coming back to SD I will back to the hotel.
starstarstarstarstar zdzislaw stal
The food is delicious.. The prices are ok. And ambiance is cool..casual to a step up from casual
starstarstarstar Juan Paredes
Location was great I liked the hotel a lot
starstarstarstarstar Thomas
Good sized rooms. Beautiful location. Great food and people. Got my nails done at the spa. Definitely recommend.
starstarstarstarstar Harveer Kaur
Nicely appointed hotel.. Professional and helpful staff. No complaints so far on any of my visits. Live music in bar. Casino is open it under construction (Nov. '19)
starstarstarstar Joseph P
Room was nice but they did not have a king on check in. It was resolved next day.
starstarstarstarstar Stephen
Everything was great until I met my husband, a security guard who worked there for years and never missed a day. I left DR the next morning after meeting him for only 5 minutes.
I returned to DR in search of him, we fell in love and got married about a month later...
They fired him a week after we got married, for "fraternizing with the guests".
He was working in La Jargon to take care of his family in the war-torn country of Venezuela.
They fired him without cause or explanation. He was one of the best gaurds the had.
star Tatiana Sterling
Great service and the rooms are spacious/comfortable/clean. No
starstarstarstarstar Verified Hotel Guest
Excellent staff Just the distance of tge room to the entrance of the hotel and most amenities.
starstarstarstarstar Sandra
The staff were all very polite, completely helpful and very professional. I think they have done it all.
starstarstarstarstar Verified Hotel Guest
The staff. Excellent service and courteous. There was an event or convention daily,where a reception was set up in and outside the lobby and along the aisle where the seminars were conducted,allowing attendees to congregate and block the aisle for other guests. Also the double beds are too small.
starstarstarstar Elido
Arrived early, but check-in occurred a few minutes after 3 00 PM.Staff was friendly, including security. I miss-stepped and fell down 2 steps just past a sliding door. Staff was quick to get me to, through the emergency room and back to the hotel. Enjoy No hand railings for steps and no alert for steps immediately past the sliding door.
starstarstarstarstar Verified Hotel Guest
It's beautiful. Every one is kind and professional.
starstarstarstarstar Jasmine
This hotel exceeded my expectations. Although I speak Spanish, I did not make this known and ALL staff I encountered (even security guards) had surprisingly good English capabilities. They made several special arrangements for me. Above and beyond. The only disadvantage to this hotel is its location. It is not in Punta Cana and you cannot get a lot of excursions or tours from here without going to another location first. However, to tour the best parts of Santo Domingo, its ideal.
starstarstarstarstar Verified Hotel Guest
The hotel was very nice and extremely clean. Nice hotels are great upscale in the service is great
starstarstarstarstar Terrence
Deco, cleaning and the staff, security, meet my expectation nice environment all around the amenities outstanding live show and good bar My stay to short, hopefully back soon again and little longer.
starstarstarstarstar Raul
Customer service all N/a
starstarstarstarstar William
Robaron de mi habitacion 200 dolares
star Mileydis
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