So much potential but some improvement required.
The hotel is in a stunning location surrounded by the vineyard terraces and has obviously had a lot of money spent on it. It's a great place to visit.
Unfortunately they do appear to be suffering from staff shortages which lead to delays in pretty much everything and creates a sense of never ending chaos. You never really know when drinks or food you have ordered will arrive and timing for dinner is very, very flexible. When they do arrive, it is usually pretty good. The lady running the place is super friendly and really wants to do everything she can to make you happy but, unfortunately, cannot (and should not) do almost everything herself.
The wine and port served is all produced by them and is excellent. A particular favourite of our group was the LBV port which would be easy to get carried away with.
starstarstar Jerry C
I have mixed feelings about Quinta do Silval. The area in Douro Valley is breathtaking, it worth a drive. But did it worth a stay? About the drive, DO NOT FOLLOW your GPS or Google Maps as you might end up like us on a very steep horse trail in-between the vines. It was our scariest drive EVER. About the stay: This is a winery, right? But there was no welcome drink, none, not a bottle, not a glass. You need to pay for every little thing. The room was rustic and comfortable. The bathroom was spacious and clean. The wine tasting is a 25 euros joke. The person presenting the wines had zero knowledge about wines (a white, a red, a late harvest). We had the sweetest wine first, and the wines were mediocre. We looked online, and yes, Quinta do Silval makes fine, expensive ports. The restaurant offered dinner for 35 euros per person, and it was, again, mediocre and expensive. No beverage included! I bought half a bottle of late harvest, and the bill was made for a full bottle. I needed 3 dialogues in 2 languages to get the right price on the bill. The breakfast was OK. But the coffee machine did not have beans until late. There is a pool, very clean, in a gorgeous surrounding. Overall, we paid almost 250 euros for both for one night here. We do not recommend this site, sorry. It is badly managed, it is bluntly an expensive tourist trap, as there is nowhere else to go.
starstar D'accord O'Man
Great place to stay in the Douro mountains. The views are gorgeous. They serve dinner and the dishes are traditional Portuguese comfort food. Beatrice, the daughter of the owner will make sure you have a great experience.
starstarstarstarstar Andrea Castelluccio
Nice rooms and views. First night we had very special service, but otherwise the service was quite poor. They have nice pool area but very slow service there, you basically need to go to the main building to get some drinks or snacks. They did not tell anything about the winery there which is the main thing in the area and them too I suppose. You need your own car to move around, it is a bit far from other villages or winerys. Which is also good, place is very peaceful.
starstarstar Heidi Karnaattu
A truly epic and beautiful location in the midst of the best wine region in Portugal.
The rooms are really very good and well looked after. All the essentials and with excellent views from every room.
The staff are very thoughtful and when asked for something will definitely try to help. They are helpful and given they can help in 3-4 different languages is an added bonus.
To be clear this is very much a home away from home and if you are expecting a hotel with someone to predict your needs this is not the place to stay. The staff are lovely and will take care of you, but you need to ask for things if you want them, like saying if you plan to be around for lunch as they expect people to go out most days to other Quinta's.
Breakfast is simple by top hotel standards, but there is plenty and it is still tasty.
If you are driving to the Quinta then be aware of the route you sat nav sends you. We used Google and it had a tendancy to send us down minor roads that are very narrow, very steep and not for the faint of heart!
starstarstarstar Ed Moss
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