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star star star star 33 Rose Lane, Near SEA LIFE Melbourne, Melbourne, Victoria 3000, Australia
THE WORST PLACE EVER!!!! Had the worst experience. Since they didn’t allow for early check in or baggage storage, we had to spend money to store our bags and spend four hours roaming around the city. It was all fine until we returned to the room that was not made, even though we notified them when we would be checking in. The room was smelly, food and rubbish were everywhere. It was so DISGUSTING!!!!!! The real estate which we had to check-in through was not providing the service so had to call in to the office which they never answered. I asked help from the real estate, but didn’t answer either. Funny thing was they returned the call to the real estate!!! They ignored all my calls and returns the call from the real estate!!! Had to wait another hour for them to change my room, which was lower floor and had very loud wind sounds to previously allocated room. Also, not to mention smell coming up from bath down pipes and moulds around the vanity. I wish I could upload some photos here to show what we had to walked into. O PIOR LUGAR DE TODOS!!!! Teve a pior experiência. Como não permitiam check-in antecipado nem depósito de bagagem, tivemos que gastar dinheiro para guardar nossas malas e ficar quatro horas perambulando pela cidade. Estava tudo bem até voltarmos para o quarto que não estava arrumado, embora os avisássemos quando faríamos o check-in. O quarto estava fedorento, comida e lixo estavam por toda parte. Foi tão NOJENTO!!!!!! A imobiliária pela qual tínhamos que fazer o check-in não estava prestando o serviço, então tivemos que ligar para o escritório que nunca atenderam. Pedi ajuda à imobiliária, mas também não atendi. O engraçado é que eles retornaram a ligação para a imobiliária!!! Ignoraram todas as minhas ligações e retornaram a ligação da imobiliária!!! Tive que esperar mais uma hora para que eles mudassem de quarto, que era andar inferior e tinha sons de vento muito altos para o quarto previamente alocado. Além disso, sem mencionar o cheiro que vem dos canos de banho e moldes ao redor da penteadeira. Eu gostaria de poder carregar algumas fotos aqui para mostrar o que tivemos que enfrentar.
Central location and just across Southern Cross station, which makes it an ideal point for journeys to and from the airport and anywhere in the city. Comfortable apartments. High on security to the extent that your access card can allow the lift to stop only on your own floor and the common floor. A wide view of the city is possible from the higher floors. Due to constructions around the area, the train station and general noise of the city, its not possible to have any sort of quietness even on the upper floors. There is the constant hum when one opens the balcony. Good for a short or temporary stay. Ideal for business but maybe not for someone who likes more space and quiet. Localização central e em frente à estação Southern Cross, o que o torna um ponto ideal para viagens de e para o aeroporto e qualquer lugar da cidade. Apartamentos confortáveis. Alta segurança na medida em que seu cartão de acesso pode permitir que o elevador pare apenas em seu próprio andar e no andar comum. Uma visão ampla da cidade é possível a partir dos andares superiores. Devido às construções ao redor da área, à estação de trem e ao barulho geral da cidade, não é possível ter nenhum tipo de sossego mesmo nos andares superiores. Ouve-se o zumbido constante quando se abre a varanda. Bom para uma estadia curta ou temporária. Ideal para negócios, mas talvez não para quem gosta de mais espaço e sossego.
If I could give it less than 1 Star, I would. Not only were staff extremely unprofessional in the way that they spoke with their guests, but the hotel room was BEYOND less than desirable. Dirty carpets; unwashed windows; appliances (e.g. hair drier) that died within 5 minutes of use. There was soap scum/grime all throughout the shower tiles & the bathroom sink. Therewas no aircon in the bedroom. If you have a death wish, then book a night at this place. Otherwise, I would highly recommend avoiding this apartment. Se eu pudesse dar menos de 1 estrela, eu o daria. Não só os funcionários eram extremamente pouco profissionais na maneira como falavam com os hóspedes, mas o quarto de hotel estava ALÉM menos do que o desejável. Tapetes sujos; janelas sujas; aparelhos (por exemplo, secador de cabelo) que morreram em 5 minutos de uso. Havia espuma de sabão / sujeira em todo o piso do chuveiro e na pia do banheiro. Não havia ar condicionado no quarto. Se você deseja morrer, reserve uma noite neste lugar. Caso contrário, eu recomendo evitar este apartamento.
My stay at the upper west side apartments was everything I could ask for. The apartment was clean an spacious with good city views. The staff were absolutely lovely and professional and provided excellent customer service. I would like to thank Silvia at reception in particular who assisted with my every need as well as Annie and Winnie who helped finalise my reservation. I would highly recommend staying at these apartments and will be back in the near future. :) Minha estadia nos apartamentos do Upper West Side foi tudo o que eu poderia pedir. O apartamento era limpo e espaçoso, com boas vistas da cidade. A equipe foi absolutamente adorável e profissional e forneceu um excelente serviço ao cliente. Gostaria de agradecer a Silvia na recepção, em particular, que auxiliou em todas as minhas necessidades, bem como Annie e Winnie, que ajudaram a finalizar minha reserva. Eu recomendo ficar nestes apartamentos e estará de volta no futuro próximo. :)
Convenient location, next to Southern Cross Station and offers easy access to many restaurants nearby. The room has all the basics for your stay, including hairdryer and a washing machine, and is warmly provided with the cookware upon our request. Everything is perfect except for the delayed cleanup for the room which is expected to be done by the time we check in. Localização conveniente, próximo à Estação Southern Cross e oferece fácil acesso a muitos restaurantes nas proximidades. O quarto tem todos os conceitos básicos para a sua estadia, incluindo secador de cabelo e máquina de lavar, e é fornecido com os utensílios de cozinha, mediante solicitação. Tudo está perfeito, exceto pela limpeza tardia do quarto, que deve ser feita no momento do check-in.
Melbourne Formula 1 booking made for 3 nights and for 2 apartments months ago via Booking, cancelled for no reason and contact number is uncontactable. Dont waste your money and time. What a terrible experience! Reserva de Fórmula 1 de Melbourne feita para 3 noites e para 2 apartamentos meses atrás via Booking, cancelada sem motivo e número de contato incontactável. Não desperdice seu dinheiro e tempo. Que experiência terrível!
Melbourne Formula 1 booking made for 3 nights and for 2 apartments months ago via Booking, cancelled for no reason and contact number is uncontactable. Dont waste your money and time. What a terrible experience! Reserva de Fórmula 1 de Melbourne realizada hace meses para 3 noches y 2 apartamentos a través de Booking, cancelada sin motivo y no se puede contactar con el número de contacto. No malgastes tu dinero y tu tiempo. ¡Qué terrible experiencia!
Melbourne Formula 1 booking made for 3 nights and for 2 apartments months ago via Booking, cancelled for no reason and contact number is uncontactable. Dont waste your money and time. What a terrible experience!
Ótimo valor ao dinheiro. Excelentes vistas. Muito flexível e fácil late check in (tem uma caixa de segurança para recolher a chave de - muito para a frente). Eu voltarei. Michelle e Silvia foram muito prestativos
Havia comida mofada nos armários da cozinha e as toalhas estavam manchadas. Eles cobraram um depósito de 200 $ e informaram que seríamos reembolsados, mas ainda não recebíamos esse dinheiro e agora estão ignorando meus e-mails.
Había comida enmohecida en los armarios de la cocina y las toallas tenían manchas. Cobraron un depósito de $ 200 y avisaron que nos reembolsarían, pero aún no hemos recibido ese dinero y ahora están ignorando mis correos electrónicos.
There was mouldy food left in the cupboards in the kitchen, and towels had stains on them. They charged a 200$ deposit and advised we would be refunded but yet to receive that money and they are now ignoring my emails.
Eu reservei este estabelecimento no Natal que foi reservado através de Agoda. Apesar da minha reserva não reembolsável - eles me permitiram cancelar minha reserva com um reembolso de 100% depois que meus planos foram cancelados devido à Covid. Eles foram tão compreensivos, profissionais e fáceis de lidar. Eles transformaram uma situação potencialmente estressante em uma livre de estresse. Obrigada Michelle. Estou ansioso para reservar com IF Suites no futuro.
Reservé esta propiedad durante la Navidad que se reservó a través de Agoda. A pesar de mi reserva no reembolsable, me permitieron cancelar mi reserva con un reembolso del 100% después de que mis planes fueron cancelados debido a Covid. Fueron muy comprensivos, profesionales y fáciles de tratar. Convirtieron una situación potencialmente estresante en una libre de estrés. Gracias Michelle. Espero poder reservar con IF Suites en el futuro.
I booked this property over Christmas that was booked through Agoda. Despite my non refundable booking - they allowed me to cancel my booking with a 100% refund after my plans were cancelled due to Covid. They were so understanding, professional and easy to deal with. They made a potentially stressful situation into a stress free one. Thank you Michelle. I look forward to booking with IF Suites in future.
As acomodações estavam bem situadas, com cozinha e banheiro totalmente equipados e dois quartos simples. Poderia ter sido mais limpo, não tenho certeza de ter visto um aspirador há algum tempo, mas confortável mesmo assim.
Muito limpo excelente equipe quartos amplos excelentes vistas e cozinha tem tudo que você precisa. Piscina e spa da academia. Ótimo lugar.
Meu parceiro e eu nos mudamos para 5 noites no IF suites West Melbourne. O apartamento era limpo e agradável, mas infelizmente a cama tinha insetos que tornavam a estadia um pouco desconfortável. Além disso, foi mencionado que o apartamento tem uma máquina de lavar e uma secadora, mas não havia, o que foi decepcionante. Não há wi-fi no momento, o que é um grande revés para os turistas.
Localização conveniente, próximo à Estação Southern Cross e oferece fácil acesso a muitos restaurantes nas proximidades. O quarto tem todos os conceitos básicos para a sua estadia, incluindo secador de cabelo e máquina de lavar, e é fornecido com os utensílios de cozinha, mediante solicitação. Tudo está perfeito, exceto pela limpeza tardia do quarto, que deve ser feita no momento do check-in.
Tenho um ótimo negócio. Apartamento estava em uma ótima localização, tinha tudo o que você poderia querer para uma estadia curta ou longa. Todas as perguntas foram tratadas prontamente. Vou recomendar a família e amigos.
Muy limpio excelente personal amplias habitaciones excelentes vistas y cocina tiene todo lo que necesita. Piscina de gimnasio y spa. Gran lugar.
El alojamiento estaba bien situado con una cocina y baño totalmente equipados y dos habitaciones sencillas. Podría haber estado más limpio, no estoy seguro de que haya visto una aspiradora en mucho tiempo, pero no obstante cómodo.
Mi pareja y yo nos mudamos por 5 noches en IF suites West Melbourne. El apartamento estaba limpio y agradable, pero desafortunadamente la cama tenía bichos que hicieron que la estancia fuera un poco incómoda. Además, se mencionó que el apartamento tiene una lavadora y una secadora, pero no hubo ninguna, lo cual fue decepcionante. No hay wifi en este momento, por lo que es un gran revés para los turistas.
Conseguimos una buena oferta. Apartamento estaba en una gran ubicación, tenía todo lo que pueda desear para una estancia corta o larga. Todas las dudas se tramiten de forma rápida. Voy a recomendar a la familia y amigos.
Ubicación conveniente, al lado de la estación Southern Cross y ofrece fácil acceso a muchos restaurantes cercanos. La habitación cuenta con todos los elementos básicos para su estadía, incluyendo secador de pelo y lavadora, y se proporcionan cálidamente con los utensilios de cocina a pedido. Todo es perfecto, excepto por la limpieza tardía de la habitación, que se espera que esté hecha para cuando nos registremos.
My partner and I moved in for 5 nights at IF suites West Melbourne. The apartment was clean and nice but unfortunately the bed had bugs which made the stay a bit uncomfortable. Also, it was mentioned that apartment has a washing machine and a dryer but there wasn’t which was disappointing. There’s no wifi at the moment so that’s a major setback for tourists.
Accommodation was well situated with a fully equipped kitchen and bathroom and two simple bedrooms. Could have been cleaner, I'm not sure it had seen a hoover in a while, but comfortable none the less.
Very clean excellent staff large rooms excellent views and kitchen has all you need. Gym pool and spa. Great place.
Got a great deal. Apartment was in a great location, had everything you could possibly want for a short or long stay. Any queries were dealt with promptly. I will be recommending to family and friends.
If I could give it less than 1 Star, I would. Not only were staff extremely unprofessional in the way that they spoke with their guests, but the hotel room was BEYOND less than desirable. Dirty carpets; unwashed windows; appliances (e.g. hair drier) that died within 5 minutes of use. There was soap scum/grime all throughout the shower tiles & the bathroom sink. Therewas no aircon in the bedroom. If you have a death wish, then book a night at this place. Otherwise, I would highly recommend avoiding this apartment.
My stay at the upper west side apartments was everything I could ask for. The apartment was clean an spacious with good city views. The staff were absolutely lovely and professional and provided excellent customer service. I would like to thank Silvia at reception in particular who assisted with my every need as well as Annie and Winnie who helped finalise my reservation. I would highly recommend staying at these apartments and will be back in the near future. :) Mi estadía en los apartamentos del lado oeste superior fue todo lo que podría pedir. El apartamento estaba limpio y espacioso con buenas vistas de la ciudad. El personal fue absolutamente encantador y profesional y brindó un excelente servicio al cliente. Me gustaría agradecer a Silvia en la recepción en particular que me ayudó con todas mis necesidades, así como a Annie y Winnie que ayudaron a finalizar mi reserva. Recomiendo encarecidamente alojarse en estos apartamentos y volveré en un futuro próximo. :)
Convenient location, next to Southern Cross Station and offers easy access to many restaurants nearby. The room has all the basics for your stay, including hairdryer and a washing machine, and is warmly provided with the cookware upon our request. Everything is perfect except for the delayed cleanup for the room which is expected to be done by the time we check in. Ubicación conveniente, al lado de la estación Southern Cross y ofrece fácil acceso a muchos restaurantes cercanos. La habitación cuenta con todos los elementos básicos para su estadía, incluyendo secador de pelo y lavadora, y se proporcionan cálidamente con los utensilios de cocina a pedido. Todo es perfecto, excepto por la limpieza tardía de la habitación, que se espera que esté hecha para cuando nos registremos.
If I could give it less than 1 Star, I would. Not only were staff extremely unprofessional in the way that they spoke with their guests, but the hotel room was BEYOND less than desirable. Dirty carpets; unwashed windows; appliances (e.g. hair drier) that died within 5 minutes of use. There was soap scum/grime all throughout the shower tiles & the bathroom sink. Therewas no aircon in the bedroom. If you have a death wish, then book a night at this place. Otherwise, I would highly recommend avoiding this apartment. Si pudiera darle menos de 1 estrella, lo haría. El personal no solo era extremadamente poco profesional en la forma en que hablaban con sus huéspedes, sino que la habitación del hotel era MÁS ALLÁ de lo deseable. Alfombras sucias; ventanas sin lavar; Aparatos (por ejemplo, secador de pelo) que murieron a los 5 minutos de uso. Había espuma de jabón / suciedad en todas las baldosas de la ducha y el lavabo del baño. No había aire acondicionado en el dormitorio. Si desea morir, reserve una noche en este lugar. De lo contrario, recomendaría encarecidamente evitar este apartamento.
Convenient location, next to Southern Cross Station and offers easy access to many restaurants nearby. The room has all the basics for your stay, including hairdryer and a washing machine, and is warmly provided with the cookware upon our request. Everything is perfect except for the delayed cleanup for the room which is expected to be done by the time we check in.
Convenient location, next to Southern Cross Station and offers easy access to many restaurants nearby. The room has all the basics for your stay, including hairdryer and a washing machine, and is warmly provided with the cookware upon our request. Everything is perfect except for the delayed cleanup for the room which is expected to be done by the time we check in.
Gran valor para el dinero. Magníficas vistas. Muy flexible y fácil check-in tarde (tiene una caja de seguridad para recoger la clave de - muy sencillo). Vuelvo enseguida. Michelle y Silvia fueron de mucha ayuda.
Great value for money. Great views. Very flexible and easy late check in (have a security box to collect key from - very straight forward). I’ll be back. Michelle and Silvia were very helpful
Thank you to Silvia, Anna and Michelle for taking care of my luggage for 2weeks when I forget it in my apartment. The service of this agency is remarkable. I recommend it.
My stay at the upper west side apartments was everything I could ask for. The apartment was clean an spacious with good city views. The staff were absolutely lovely and professional and provided excellent customer service. I would like to thank Silvia at reception in particular who assisted with my every need as well as Annie and Winnie who helped finalise my reservation. I would highly recommend staying at these apartments and will be back in the near future. :)
THE WORST PLACE EVER!!!! Had the worst experience. Since they didn’t allow for early check in or baggage storage, we had to spend money to store our bags and spend four hours roaming around the city. It was all fine until we returned to the room that was not made, even though we notified them when we would be checking in. The room was smelly, food and rubbish were everywhere. It was so DISGUSTING!!!!!! The real estate which we had to check-in through was not providing the service so had to call in to the office which they never answered. I asked help from the real estate, but didn’t answer either. Funny thing was they returned the call to the real estate!!! They ignored all my calls and returns the call from the real estate!!! Had to wait another hour for them to change my room, which was lower floor and had very loud wind sounds to previously allocated room. Also, not to mention smell coming up from bath down pipes and moulds around the vanity. I wish I could upload some photos here to show what we had to walked into.
Central location and just across Southern Cross station, which makes it an ideal point for journeys to and from the airport and anywhere in the city. Comfortable apartments. High on security to the extent that your access card can allow the lift to stop only on your own floor and the common floor. A wide view of the city is possible from the higher floors. Due to constructions around the area, the train station and general noise of the city, its not possible to have any sort of quietness even on the upper floors. There is the constant hum when one opens the balcony. Good for a short or temporary stay. Ideal for business but maybe not for someone who likes more space and quiet. Ubicación céntrica y justo enfrente de la estación de Southern Cross, lo que lo convierte en un punto ideal para los desplazamientos desde y hacia el aeropuerto y cualquier punto de la ciudad. Cómodos apartamentos. Alto en seguridad en la medida en que su tarjeta de acceso puede permitir que el ascensor se detenga solo en su propio piso y en el piso común. Una amplia vista de la ciudad es posible desde los pisos superiores. Debido a las construcciones en la zona, la estación de tren y el ruido general de la ciudad, no es posible tener ningún tipo de tranquilidad ni siquiera en los pisos superiores. Hay un zumbido constante cuando uno abre el balcón. Bueno para una estancia corta o temporal. Ideal para negocios pero tal vez no para alguien a quien le gusta más espacio y tranquilidad.
THE WORST PLACE EVER!!!! Had the worst experience. Since they didn’t allow for early check in or baggage storage, we had to spend money to store our bags and spend four hours roaming around the city. It was all fine until we returned to the room that was not made, even though we notified them when we would be checking in. The room was smelly, food and rubbish were everywhere. It was so DISGUSTING!!!!!! The real estate which we had to check-in through was not providing the service so had to call in to the office which they never answered. I asked help from the real estate, but didn’t answer either. Funny thing was they returned the call to the real estate!!! They ignored all my calls and returns the call from the real estate!!! Had to wait another hour for them to change my room, which was lower floor and had very loud wind sounds to previously allocated room. Also, not to mention smell coming up from bath down pipes and moulds around the vanity. I wish I could upload some photos here to show what we had to walked into. EL PEOR LUGAR NUNCA!!!! Tuve la peor experiencia. Como no permitían el registro temprano ni el almacenamiento de equipaje, tuvimos que gastar dinero para guardar nuestras maletas y pasar cuatro horas deambulando por la ciudad. Todo estuvo bien hasta que volvimos a la habitación que no estaba hecha, a pesar de que les notificamos cuando íbamos a registrarnos. La habitación olía mal, había comida y basura por todas partes. ¡¡¡Era tan ASQUEROSO!!!!!! La inmobiliaria a través de la cual tuvimos que registrarnos no estaba brindando el servicio, por lo que tuvimos que llamar a la oficina que nunca respondieron. Pedí ayuda a la inmobiliaria, pero tampoco respondieron. ¡Lo gracioso fue que le devolvieron la llamada a la inmobiliaria! ¡Ignoraron todas mis llamadas y devolvieron la llamada de la inmobiliaria! Tuve que esperar otra hora para que cambiaran mi habitación, que estaba en el piso inferior y tenía sonidos de viento muy fuertes a la habitación previamente asignada. Además, sin mencionar el olor proveniente de las tuberías del baño y el moho alrededor del tocador. Desearía poder subir algunas fotos aquí para mostrar lo que tuvimos que enfrentar.
Central location and just across Southern Cross station, which makes it an ideal point for journeys to and from the airport and anywhere in the city. Comfortable apartments. High on security to the extent that your access card can allow the lift to stop only on your own floor and the common floor. A wide view of the city is possible from the higher floors. Due to constructions around the area, the train station and general noise of the city, its not possible to have any sort of quietness even on the upper floors. There is the constant hum when one opens the balcony. Good for a short or temporary stay. Ideal for business but maybe not for someone who likes more space and quiet.
33 Rose Lane, Near SEA LIFE Melbourne, Melbourne, Victoria 3000, Australia
