Best service, lost luggage, staff was very friendly helpful until the luggage returned from airline company
starstarstarstarstar George Chung
Tips:
- Mind the classic lift!
- You can order cappuccino and omelette at the breakfast buffet.
- Don’t judge it by its exterior. The room is updated!
Decided to spend 3 nights here only because this hotel is way cheaper than Intercontinental and absolutely loved this place. Stayed at Avenida Palace in Lisbon but WAY more prefer this one!!
Early check-in subject to availability, a glass of port wine as a welcome drink, kind and friendly reception ladies, attentive and gentle doormen, and the quality breakfast. Nothing to ask for more.
Removed the star because the bathtub wasn’t that clean & couldn’t sign into youtube on smart TV due to errors(i mean what’s the point if you cant actually use it?)
starstarstarstar Dreamy Traveller
From the moment you walk into the hotel and kindly greeted by the door man, you know you have arrived at a very special place. What an amazing, beautiful place, from the ornate elevator, to the wood moldings on the ceiling and quite possibly the prettiest staircase you have every seen. Every detail was well thought out in this one of a kind hotel. The room was perfect and clean, the breakfast in the morning was so good and plentiful with a buzz of service from the staff. The front desk was exceptional and helpful. I can't think of anything that wasn't perfect. Thank you for making our stay so memorable. I don't really leave reviews with text but had to on this one. Loved it!!
starstarstarstarstar Antonio Acosta
I am madly in love with this hotel. It was the first 5-Star hotel in Porto and I hear The Queen stays here. The staff are all extremely friendly and helpful. We stayed in a suite room. Ask for a courtyard room if possible as the street noise can get loud at night with people leaving the neighborhood bars. The adjoining Vogue Cafe is stunning and delicious. Thank you!! 😘
starstarstarstarstar Larry P.
Exceptional restoration. The stained glass, the elegant dining room, beautiful carpets and charming elevator were all beautiful. The staff was very sweet and attentive our infant which made the stay very memorable. The bed was comfortable and the location was excellent. The restoration was obviously done in great care but the rooms are fresh with modern comfort.
starstarstarstarstar Nina You
Spanish
English
Portuguese
French
Armenian
Italian
