The hotel staff way very friendly and rooms are spacious. But the free breakfast was cold packaged food, and I understand that Covid triggering precautions but the food was embarrassingly cheap. We had a better cold breakfast at a super8 for half the price for the room. Also, we had a mystery spot on the floor of our room (415) and the shower was kinda grungy.
starstar Daniel Clark
Front desk MARIA the best. Terrific customer service. Changed my room so I was in the last room next to door going out to pool. The reason I was there was to treat myself to outside pool. Beautiful hotel. Excellent amenities. Good breakfast. Stayed two days so I was able to get my tan on and swim. I will be staying the week of August 15. Thanks again MARIA your the best.
starstarstarstarstar Harry Brazelle
I would rate this hotel average, has great staff I think room was average, clean, water pressure was not too good, also the water drained very slowly. It isn’t really expensive so it was decent for the price. I would not However recommend anyone to stay here.
starstar Travis Billups
We stayed here for 3 nights for the Country Stampede. The rooms were clean and spacious, it has a nice fitness center that was clean and had exactly what I needed, and the staff was very friendly. They corrected an issue with our room without hesitation and even issued new room keys with a smile at 2am when we arrived back and realized we left our keys in the room. I would definitely recommend staying here! I haven’t experienced customer service like this in a very long time!
starstarstarstarstar Angela May
I was very disappointed with this location. I booked here because the Hyatt website said there was a restaurant on premises and after driving for 9 hours, looked forward to having dinner and not driving anywhere else. When we got there we were told it was closed. You would think that Hyatt would keep their website up to date? I told the front desk person my adult son was sleeping on the foldout couch since they didn't have any rooms with 2 beds. There weren't linens for his bed. We found 1 pillow in a closet and a sheet that had been on the foldout for who knows how long. I gave him some of my linens from my bed. I also requested a safety pin or sewing kit from the front desk the next morning and was told they didn't have those items. Really? At a Hyatt hotel? The room was clean and comfortable, but lacked everything else we expected. When I came through Topeka on my way home from my trip, I made a reservation at a different hotel.
starstar Jen
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