Nice place, beautiful pool, closer to Walmart and shopping mall
starstarstarstarstar manny ortiz
The Hotel del Sur is the quintessential Costa Rican experience. Aside from the beautiful property, and clean grounds/rooms, the hotel has excellent staff members that are always kind, courteous, helpful and welcoming. My stay was made greater by staff such as Berny, Joanna, Sharon, Tuvon, Shelsee, Dianny and the front receptionists. I would recommend to friends and family.
starstarstarstarstar Easah Rahman
Stephanie was so helpful and friendly! Very relaxing, great pool!
starstarstarstarstar Judy Jordahl
Excellent service. Nice hotel, though has a noisy casino in the same facility. Pool, gym, AC, free parking with security. We got a lot of help from the staff (Kenneth and Christian) who were so helpful figuring out where and how to charge our Electric car. A Hyundai Ioniq EV. We didn't eat there.
starstarstarstarstar Mario Montero
The resort was very clean and felt safe. It is a little older but not run down. We were there for a week so we really got a feel for the location.
😁Stephanie at the front desk was amazing!!! She was the first to greet us and we usually saw her in the evening when we got back. She always asked about our day and gave excellent food recommendations.
🧐 If you are going with RCI, they have an on site concierge who will set up tours and such. Apparently, they have a rental car service that would have came and picked us up at the airport and dropped us off - that would have saved a lot of time, shuttling, and would have been so much more relaxing IF we would have known about it. Also regarding the concierge service, we were not offered to schedule anything in advance of our arrival which prohibited us from scheduling things prior to Tuesday. We ended up just doing our own thing and scheduling our own.
😃 Out room was very clean and housekeeping was great! They made our room up nicely everyday and all the linens were clean and comfortable to use.
😳 From reading the reviews, we were aware of the Thursday night parties they have at the resort and were mentally prepared for the loud music which we just joined the party. However, Friday morning they started with a dental convention and it took up a large part of the common areas of the resort and made us feel like we couldn’t use the resort. Then on Saturday night they had an exclusive party for the dental convention and pounded music late into the night which could be heard throughout the rooms. We had to be up early on Sunday and got a horrible nights rest.
👍🏼 The food was decent but there are some great restaurants in the area that I would recommend more.
💸 The casino is clean and the pit manager was very welcoming. It’s a great place to lose money 😂
🤲🏼 The spa is super clean and professional. We all enjoyed our spa treatments and the kiddo was able to do a kid’s spa special and she loved it! I tried the hydro massage and it was different. Their prices were fair and competitive.
starstarstarstar Leah Hughes
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