This is probably one of the greatest hotels in Armenia. The quality matches that of hotels from Dubia, and the location is right on the famous Northern Avenue, where you can take a stroll toward the Opera or the Republic Square. I would really recommend this hotel!
starstarstarstarstar Yuge Beest
Excellent facilities and great staff. Thoroughly recommend to stay and dine at this property. The best hotel in Armenia.
starstarstarstarstar C C
Its the second time i am taking a membership for 1 month to use the spa. Very clean, good swimming pool, very helpful staff. I asked the guy‘s name, He said his name is Garik. But not only him, all are very fast, and nice.
In general, hotel is very pleasing and really good one to stay. Its a bit expensive for this region. But sure one of the best choices to say.
starstarstarstarstar Jasmine Nora
Consumer be aware! I have stayed at many luxury hotels all around the world and it is sad to say that this hotel was a huge disappointment. I have never been treated in such a degrading manner. This hotel is being marketed as a top notch hotel and you pay top dollar to experience nuisance and ripoff on top of the high price tag that you pay. Please do not be doomed by their high ratings. I will be filing a complaint with the organization that oversees hotels and their practices in Armenia for an unlawful and illegal charges assessed. This hotel does not have any signs posted anywhere to make you aware regarding their smoking policy and if you smoke be prepared to pay several hundred dollars. Again pretty much every hotel that you book will tell you at the time of check in if a room is a non/ smoking room or will have signs posted inside the room or outside but not this shady hotel. Hence, even if there are no signs posted the right thing will be to inform people about their policy and not outright charge them several hundred dollars. In addition, the room that we stayed in was unsanitary and I found a mold inside the bathroom. This was the worst hotel stay ever! I will not recommend this hotel to anyone. Please research before you book.
star B G
This is a very nice property located in the heart of Yerevan with great proximity to Republic Square, shopping, restaurants, and activities in the city. It is advertised as the only 5 star hotel in Yerevan and the quality of the property is on par with that rating. The front desk staff, concierge, valets, and lobby personal were wonderful. In terms of room accommodations, we had a junior suite with two televisions, a separate private sitting area, and second bath. The two other rooms we booked were comparatively smaller in size but definitely more than adequate, and each had a separate tub and walk in shower. The hotel gym is luxury quality with an infinity pool, hot tube, treadmills, etc. As another reviewed noted, our dinner experience at the hotel's room top restaurant was less than expected. The quality of the food was very good, but the timing and sequencing was not good, presumably due to a large group which was being served at the same time as us. I do believe the waitstaff tried their best, but it wasn't the experience I expected it to be. On the other hand, breakfast each morning was exceptional: the quality and selection of food was excellent, and the absolutely outstanding service by our server, Mariam, deserves special mention. She treated us like family and we all wish her the best in the future! I wouldn't hesitate to recommend The Alexander, and if we return to Yerevan we would definitely stay there again.
starstarstarstarstar Bob
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