Melhor Hotel que ja fiquei em Portugal. Bem localizado,confortável e moderno.
starstarstarstarstar Arthur Guerra (Ligeirinho)
Excelente hotel, localização muito boa, ótimas acomodações! O diferencial deste hotel é o atendimento dos funcionários, cordiais, atenciosos, fazem o máximo para bem atender. A equipe do restaurante muito obrigada por tanto zelo, capricho e mimos, comidas deliciosas, foram 45 dias em que fui bem cuidada. Um dia eu volto! Obrigada!
starstarstarstarstar Marcia Inez
Hotel maravilhoso, atendentes muito atenciosos e serviço de quarto muito bom. A banheira é incrível.
starstarstarstarstar João de Pontes Junior
Vale pelo bom quarto e localização.Mas cobra pelo estacionamento e o atendimento é ruim. O café da manhã também deixa a desejar.
starstarstar Cláudio Imperador
Excelente hotel com um belo café da manhã... Recepcionistas muito amáveis, um bom comércio e restaurantes perto, recomendo.
starstarstarstarstar Marlene Sindra
Estuvimos 4 días de escapada con nuestro bebé de 4 meses, volveremos! Todo muy limpio ,amplias salas comunes, el staff encantador y siempre atentos a cualquier cosa que necesites! Mención especial para Joao ayudando desde el minuto 1 con las maletas y Miguel en la cafetería super profesional, con cócteles y combinados! Sin duda un hotel donde pasar unos días en familia! Gracias a todo el equipo 😊
starstarstarstarstar Hector Alvarez Caminero
Customer service is very bad!
Add an accident in the parking due to a malfunction of the opening system. Still waiting for more than 2 weeks after my complaint for an answer, with my vehicle damaged and without a feedback...
star Diogo Oliveira
Lugar normal, muy nuevo pero mal insonorizado, se escucha todo. Desayuno normal, nada destacable. La atención de sus empleados es buena, muy agradables y con una sonrisa siempre. La pega, teníamos una habitación con cama doble pedida y nos dieron una con tres camas individuales 😔 eso sí, muy cómodas
starstar Kathy Shark
Ni una sola pega,lo tengo claro q si vuelvo a oporto volveré a este hotel. Lo recomiendo,q tus hijos duerman en una cama grande como la tuya en vez d en un sofá cama,no tiene precio,el desayuno bufet increíble.
starstarstarstarstar Loli Lourido
Hotel, com funcionários muito simpáticos e atenciosos. Pequeno-almoço bom, mas poderia ter alternativas ao leite de vaca comum. Achei o colchão da cama um pouco firme demais.
starstarstarstar Ana Silva
Habitación limpia, cama y almohada confortables, buena climatización, desayuno-bufet mas que aceptable y personal muy amable. No valoro en 5 por el tamaño del baño, pero era una oferta. Volvería a alojarme aquí.
starstarstarstar Antonio Albero
Hotel acorde con las 3 estrellas que tiene. Alejado del centro, camas cómodas y buffet aceptable, dispone de bollería y pan sin gluten (demasiado blando) si lo pides.
starstarstarstar Alberto
No desk nor table. No night light for reading... Asked for a lamp so I could read at night but was told that they didn't have any. No kettle but said in the description that there was. However friendly staff and good breakfast
starstarstar Pams
Very good hotel, better than expected. Good location, not too far from the center. Easy to find by car. Efficient, friendly and professional staff, thank you!
Very good breakfast, but unfortunately no lunch and no dinner. The staff is helpful and there are couple of good restaurants not far away.
The garage is very narrow entry and difficult to park, but OK.
starstarstarstarstar AZ
Buen hotel. Desayuno fantástico. Lejos del centro andando pero buena comunicación. La habitación la hacen muy tarde. Llegamos cansados pasadas las 5 de la tarde y tuvimos q pedir q nos arreglaran cuarto.
starstarstarstar Maria Jesus Lebron Herrera
Excelente opción para alojarse en Porto, donde los precios de los hoteles están disparados. Tiene una ubicación excelente, en medio de bares y restaurantes, y a metros del mercado, que es un lugar donde podrás comer de todo y a prácticamente cualquier hora. A 10 minutos está el parque de la galería de cristal que en un día soleado es una maravilla. El personal de recepción es muy amable y servicial. Tiene parking de pago, pero yo he encontrado lugar en la misma puerta del hotel. No hemos usado el servicio de desayuno, que cuesta 12 euros x persona porque por la mañana no solemos comer tanto.
starstarstarstarstar Hugo O.
Ótimo hotel, localização excelente perto de tudo, estacionamento no local, quartos amplos muito limpo enxoval e travesseiros novos de boa qualidade, super café da manhã, atendimento impecável.
starstarstarstarstar José Peixoto
Minha estadia foi incrível. Serviços de quarto e staffs super atenciosos e simpáticos. O pequeno-almoço tem muita variedade e é de qualidade. A localização do Hotel é perfeita, tendo a possibilidade de ter a vista com os pontos turísticos, que demoram acerca de 10 minutos - 20 minutinhos andando. Com certeza se eu puder voltar algum dia ou indicar para alguém um hotel em Porto, seria a HF Tuela Porto.
starstarstarstarstar Isabella Dotta
The hotel was nice and the staff as well. We had an issue with the booking and the staff member was able to solve it promptly. Recommend it! Location wise it's not near the metro/train station.
starstarstarstar Polly
Clean rooms friendly staff .My only issue was the parking garage .I was having problems getting in and out everyday l was getting different reasons why the system wasn't allowing me to enter or leave the garage.One night i was so frustrated because i couldnt enter the garage i went to the front desk to complain about my situation. Thats when i met this young man working i was not in a good mood is name is jorge padilha he took care of my situation ever since that night i had no.more issues .I hope management realizes and appreciats jorge one of the nicest people i had the pleasure to know
starstarstarstar Tony Pavao
This is a clean comfortable hotel located in the business district and a bit too far from the main tourist drag which is down by the river. Porto is very hilly so getting back to the hotel requires a taxi , costing abou €10 unless you ate very fit. The breakfast buffet is adequate but limited with poor choice of hot food. There are a few good restaurants nearby, a large food market, supermarket and department stores. The clientele tends to be elderly so the social side is quiet with a small bar area. The staff are very friendly and helpful.
starstarstar Alex Carroll
Hotel in Great location. Friendly reliable staff with service with a smile. Nice clean rooms and bathrooms with plenty of leg room to be comfortable. Will recommend to family and friends.
One thing that is a worry though, there is no disabled ramp to allow wheelchair access, and parking is very very limited. All access to ambulance station at the front, access for coaches needs to be clear of cars all the time, for health and safety issues, also windows need to be either opened or changed, to allow ventilation to rooms.
starstarstarstarstar Julia Ingleton
La habitaciones de este hotel están muy bien a falta de un frigorifico como en otros, pero la limpieza y la comodidad son los puntos más fuertes. También ofrecen desayuno por 12€ si lo reservas con antelación, y por 15€ si lo solicitas la misma mañana. El peronal es muy amable; llegamos y teníamos una habitación con dos camas, al ver que eramos una pareja nos ofrecieron cambiar de habitación al día siguiente para tener una cama de matrimonio. Está ubicado muy cerca de un pequeño centro comercial y varias cafeterías y bares donde se puede desayunar muy bien.
starstarstarstarstar Miguel Luquin Urmeneta
All the staff member are friendly and helpful. The facilities are in general very good. The breakfasts are very enjoyable. The location is very convenient and close to shopping malls and restaurants. The Mercado de Bom Sucesso nearby is a good place for descent and quick meals. The only downside is the thin walls which perform poorly for sound isolation.
starstarstarstar Jimmy
Hotel muy completo. El servicio es espectacular,muy atentos. Habitaciones amplias muy limpias… Muy buena ubicación Recomendado 100%
starstarstarstarstar CarCasaReb
O meu hotel preferido de alguns anos já, tem simpatia, profissionalismo, e os quartos muito agradáveis
starstarstarstar João Viriato
Buen hotel para alojarse. Limpieza, buena atención del personal. El inconveniente es que está alejado del centro aunque tiene conexión via metro.
starstarstarstarstar Javi Martín
Hotel moderno, situado en zona residencial, a 30' caminando para llegar al centro. Limpio, tranquilo, amplias habitaciones, buffet desayuno rico, no muy variado perotodo de calidad. Recomendable.
starstarstarstar Jose Luis Rodriguez Castejon
Ótima localização,quarto confortável,simpatia do staff e um ótimo pequeno almoço. Os hotéis do grupoHF não desiludem.
starstarstarstarstar Lara Fonseca
Muy buena relacion calidad/precio. Personal muy amable, hotel amplio y confortable. Esta en una zona residencial muy tranquila a 5 minutos en taxi del centro (unos 5,50 € de costo) y a 25 min andando. Desayuno buffet con calidad de productos. Parking pequeño pero suficiente. Recomendable.
starstarstarstarstar Rodrigo M.
El hotel esta aunque no está en el centro, tiene parada de taxis, centro comercial y algunos sitios para comer…Es un hotel muy tranquilo y espectacular, la habitación súper limpia y las camas son muy cómodas.El desayuno merece la pena, gran variedad y todo rico, Un personal muy amable. ¡Para repetir!
starstarstarstarstar Diana Deus
Absolutely excellent hotel. Super friendly staff, good quality breakfast buffet, and nice location. I lived in a single bed room, which has no table and chair, but it’s not a problem for me. Wonderful, recommended!
starstarstarstarstar Chia-Ling Peng
Sala de conferências muito confortável e com vista soberba. Ao contrário de quase todos os hoteis, a sala de conferências não se situa na cave. Satff, muito prestável
starstarstarstarstar Ana Cerqueira
Fiz a reserva de 11 dias pelo Booking, pelas fotos estava ótimo, a recepção do hotel é bonita e moderna, mas qual não foi minha surpresa na hora de me encaminhar para o quarto de que ele ficava na "ala sul", que é a "ala econômica", coisa que não estava listado no anúncio. Tem até uma entrada separada, muito mais modesta e minúscula, parecendo a portaria de um minúsculo prédio de 1970. Você entra num corredor escuro, com tapete e paredes pretos e mal iluminado, chega num elevador pequeno e entra para o quarto, que tem uma cama boa e um banheiro mediano, porém sem bancada, mesa ou cadeira para notebook. Para mim que estou à trabalho foi uma surpresa muito desagradável. Tentei conversar na recepção de colocar uma mesa aqui, mas depois de perguntarem qual é o quarto e se certificarem de que é a "ala sul", se recusaram. Eu me sinto humilhado pela entrada separada e corredor propositalmente escuro e sombrio, enquanto que na ala principal é iluminado, amplo e com mesa de computador. Me senti lesado nesta reserva, que fiz sem ter conhecimento claro destes fatos!
star Lucas Bustamante
A very modern, clean interior especially at reception. The staff were very helpful everytime we needed assistance. Our room was on the second floor. Three lifts to choose from so never waiting to a lift. Breakfast on _2 floor which was large and spacious. The buffet breakfast was excellent ranging from fresh fruit, cereals small cook breakfast on offer, lovely scrambled eggs and bacon, pancakes (pancake machine which was my first exoerience of this fabulous machine) cakes yogurt coffee and tea. Room was spacious, clean tea and coffee facilities, great size TV and plenty of channels to choose from. Overall very pleased with this hotel and its location for our stay in Porto. It is a little way out of town but taxi was around 6 euros each time... Saved walking back from a night out.
starstarstarstarstar Ros Williams
Pois, foi uma noite perto de um pesadelo, o quarto estava a 26 graus, e o ar condicionado nao funcionava para o frio, quanto mais se ligava mais quente ficava. Sugestão: as 7h da manha chegam os serviços de manutenção e tentam resolver, as 7h liguei e resposta: nao é possível resolver o problema. Tudo o resto impecável,mas esta situação é lamentável.
star Mario duarte benecar
O ar condicionado dos quartos nao funciona,so no quente. Tive que dormir de porta e janela aberta para tentar ter alguma corrente de ar que tambem nao aconteceu. Muito mau. Liguei a queixar me, so as 07h entrava a equipa técnica,as7h liguei, disseram que nao era uma solucao de facil resolução. Tirando isso tudo impecável.
star Mario Duarte
Hotel excelente, camas muy buenas y nuevas, muy buena limpieza y atención. Desayuno completo. Totalmente recomendable.
starstarstarstarstar Ana Alonso
This hotel has the infrastructure to be a 4 star hotel but I found a possible reason it is not. The staff is helpful and friendly and the breakfast is pretty good, the location is also top, next to a mall and mercado Bom Sucesso, a 10 minute ride to the town center. They rates are also great. But unfortunately, for me, the hotel room walls have no insulation, you can hear EVERYTHING from the adjancent rooms, and I mean from snoring, to tv, to speaking to even next door walking and the water flushing. For me a quiet room is excential, the worse part is that the hotel was mostly empty and so they could have assigned people to no adjancent rooms. This completely ruined my last day stay. If they have trouble with the walls and noise at least they should assign the rooms more intelligently.
starstar gabriel capparelli
El hotel está muy bien. La habitación muy acogedora y con una cama supercomoda y grande. El personal muy amable y aunque no está en el centro con coche se llega en 5 min. Muy recomendable y buena calidad precio
starstarstarstar Ainhoasc
Hotel que prima pela higiene e limpeza, quartos agradáveis, colchão excelente e muito confortável. Pequeno almoço variado e com qualidade. Pessoal eficiente e simpático. Recomendo.
starstarstarstarstar Vitor Alves
Dentro da gama 3 estrelas, é uma excelente opção no centro da cidade. Útil pela localização seja para quem de desloque a pé ou de transportes, ainda com garagem - de dimensão limitada - para parquear o automóvel.Quarto bastante bom para a categoria do hotel, com comodidades bastantes,incluindo cafeteira (com oferta de café e descafeinado,bem como chá) e mini bar. Cama e almofadas confortáveis,quarto sem ruidos desagradáveis,mas isolamento de som entre quartos podia ser melhor. Pequeno almoço muito agradável para a categoria de 3 estrelas, acima da expectativa.
starstarstarstar Pedro Gama
Muy bueno. Buen personal, muy limpio y el desayuno estupendo. Aunque esta un poco alejado del centro, en un paseíto agradable se llega, tanto por la orilla del río como por el un interior. Recomendable 100%
starstarstarstarstar Natalie
Staff good and friendly. Family friendly hotel. It’s not far from the center. Good price. There are restaurants and shopping mall close to it.
starstarstarstarstar Marwa
Good price and nice location. 30 min. walk from centre.
starstarstarstar Carlos Otero
Best hotel I've had the pleasure to stay at, with staff who were friendly curtius and professional and helpful. Would recommend this hotel to a friend. Close to shopping centres and bus terminals with only a 10min bus ride to the main tourist centre. We thoroughly enjoyed our holiday to Porto.
starstarstarstarstar Lorraine Byrnes
The facilities are fine.I had a negative experience though.During my first morning in my room, I tried to use the water heater and found that it wouldn't turn on.It looks like the outlets built into the desk were not working so I reached behind it to see if there was something to plug in.I found some exposed wires and received a nasty shock which blew the breaker.The power went out in the room.When I went down to the front desk to tell them what happened, I was accused of "messing with the wiring". I don't think it's unreasonable to expect that they're are no exposed wires in a hotel room.
starstarstar Aaron Halfaker
Had no complaints. This hotel is a great value for what it is. Very large and inviting lobby, clean rooms, and great breakfast! Uber’s are extremely cheap in Porto so getting around is not an issue. About a 25 minute walk to the river.
starstarstarstarstar Madison Vartanian
Had a great stay here! Me and my family stayed here, we were 8, in 4 suites! The Hotel is new, recently decorated and renovated! The suites are great! The showers are very good, the flow of water is amazing! 🛁 The bathroom amenities are great as well! I ordered an luggage chair and he next morning was there! The staff was very polite and helpful! Recommend this place! There is a mall in the same block as the hotel, about 20 meters away! Right down the street there is a great restaurant called Capa Negra with great food and wine! The breakfast was great, although they could have more fruits, the bananas were green!
starstarstarstarstar H S
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