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star star star 9033 West McDowell Road, Tolleson, Arizona 85353, United States
Awful run down and gross. First, messed up our reservation then canceled it without letting us know. Should have taken that as a sign and gone elsewhere. Bugs. Cracked sink. Gaps in heavy stained flooring. Bathroom countertop falling apart and falling off the wall. Toilet ran constantly wouldn't shut off. Nasty trash including pills between the end table and the wall. Hard to clean there I guess. One star is for great A/C and shower worked great with lots of hot water. Bedding was pretty clean too. I don't like to write bad reviews but I paid a lot for rooms here that were not worth that much. If you just came into enough money to score some crack and get a room, this is your place. I also recommend it to Anthony from Hotel Impossible he would have a good show with this place.
The rooms were filthy, urine was all over the toilet, looked like blood spots on walls, carpet was dirty with what looked like frosting stuck on it, tiles in bathroom and sink area broken and dirty. No chairs or tables to sit at other then bed ( and this was the first room they put us in. Second room was an updated room and was no better then the first. I would have had a better room and amenities staying at one of the many homeless camps in Phoenix. It is very obvious that the owners of this hotel only care about money and not the property.
Great service, nice employee's, there's a circle K and Jack in the box,also a Waffle house across the street.very little homeless people around compared to a few years ago. They security that walk around in the evening and on weekends.if something ain't right they will do there best to get it right. No complaints from me.
This unfortunately was a bad pick. The price was low but still more than the quality you will receive. The night front desk staff was awesome but the room was visibly dirty. There were ants all over something sticky on the floor, scuff marks everywhere, the bathroom door was cracked in half, the shower was moldy and had black scum (we wore our shoes while in room) the beds were hard and there were tons of homeless people around which I can understand im not judging them but it is a little scary when it was just my daughter and I and checking in very late. Would not recommend, major updates/cleaning needed.
I have stayed here multiple times. In many rooms. Easy check-in. Nice people. No one bothered me at all. It's a "no frills" hotel. Don't expect a bell-hop! The rooms could use some work, but nothing to complain about.
Certifique-se de usar Hᴏᴛᴇʟʙᴏʟʟʏ.ᴄᴏᴍ ao reservar um hotel. Este site irá comparar inúmeros sites de hotéis e normalmente terá quartos muito mais baratos em comparação com outros! Agradeça-me mais tarde! Este lugar é um dos meus favoritos na área. Estou aqui há muito tempo. Se você decidir ficar aqui, você vai adorar, tenho certeza!Era um quarto limpo, e tivemos uma excelente vista da cidade. Foi uma experiência verdadeiramente bonita ficar neste hotel. De todos os membros da equipe deste hotel, tivemos o melhor atendimento ao cliente, todos foram extremamente atenciosos e o serviço de quarto foi rápido. Vamos voltar na nossa próxima viagem e sugerir o hotel para minha família e amigos!
Make sure to use Hᴏᴛᴇʟʙᴏʟʟʏ.ᴄᴏᴍ when booking a hotel. This web site will compare countless hotel sites and normally will have rooms much cheaper compared to others! Thank me later on! This place is one of my favorites in the area. I have been staying here for a long time. If you decide to stay here you will love it I'm sure! It was a clean room, and we had a great city view. It was a truly beautiful experience staying at this hotel. From all the staff members of this hotel, we had the best customer service, everyone was extremely accommodating, and the room service was fast. We'll come back on our next trip and suggest the hotel to my family and friends!
As moças da recepção foram gentis e eficientes. O quarto não estava muito limpo. O chão do nosso quarto precisava ser varrido e esfregado. Os lençóis de uma cama tinham ranho seco (boogers) visível. Sem microondas, mas havia um frigorífico. Cada cama tinha um cobertor fino. As almofadas vieram em várias formas, todas de baixa qualidade. Pedimos um cobertor extra, mas eles não tinham. Sem cobertores extras! Nos foi oferecido um conjunto extra de folhas para usar para "ver se isso ajuda". Para mim, as camas não eram nada confortáveis. No entanto, eu entendo que todos têm preferências diferentes no que diz respeito às camas. No geral, não foi uma boa estadia.
Las toallas parecen de chiste, la limpieza bastante mala. Una de las camas tenía chinches, no me vuelvo a quedar ahí.
The young ladies at the front desk were kind and efficient. The room was not very clean at all. The floor in our room needed to be swept and mopped. The sheets on one bed had dried snot (boogers) visible. No microwave, but there was a fridge. Each bed had a thin blanket. The pillows came in various shapes, all of which are low quality. We asked for an extra blanket, but they had none. No extra blankets! We were offered an extra set of sheets to use to "see if that helps". For me, the beds were not comfortable at all. However, I understand that everybody has different preferences as far as beds go. Overall, it was not a good stay.
Me dieron una recamara sucia y ni abian cambiado las sábanas tenia orina fresca aun y olía fatal, super sucio y caro!... y me dieron otra recamara y estaba igual de sucio, mejor pedimos nuestro dinero
Fuimos de viaje de Albuquerque NM a Phoenix Arizona y nos tuvimos la mala fortuna de hospedarnos en este hotel, es horrible, es sucio, huele a mugre y cigarro, todo está en mal estado en la habitación, todo roto y viejo. Las fotografías que ustedes usan para publicidad solo son una mentira. Me da asco solo de pensar a que olía ese hotel. Jamás vuelvo a quedarme ahí. Nuestro error fue no haber visto las reseñas antes de reservar, íbamos un grupo de 6 personas y en sus equipajes de ellos llegando a casa, traían cucarachas así que cero recomendable ese hotel!!!!!
De longe o pior hotel que já estivemos. Reservamos dois quartos para não fumantes. Ambos os quartos cheiravam a fumaça, e um deles cheirava como se alguém tivesse vomitado lá dentro. Seguranças armados patrulhando o local. Não há absolutamente nada de premier sobre este lugar.
Os quartos estão sujos, cheira a cigarro e deixaram rolos de papel higiênico velhos. Eles também me deram um preço on-line e, quando chegamos ao hotel, eles me cobraram o dobro do que eu havia reservado. Muito decepcionado, economize seu dinheiro e vá para outro lugar
Tudo sobre este lugar era terrível. Sabíamos que estávamos chegando tarde, então tentamos ligar para a recepção cerca de cinco ou seis vezes para confirmar nossa reserva a partir das 19:00 durante nossa viagem para o Arizona e ninguém nunca atendeu. Quando chegamos lá, o representante da recepção não conseguiu nos inscrever em um quarto porque o sistema disse que nunca havia sido limpo. Eles enviaram um oficial de segurança para verificar e ele confirmou que o quarto não havia sido limpo. Lembre-se, o saguão estava fechado, então estávamos do lado de fora às 1h30 da manhã em uma noite de fevereiro, esperando cerca de 20 minutos enquanto eles descobriam tudo. O hotel estava reservado, então demorou um pouco para nos encontrar outro quarto. Quando finalmente entramos no quarto, a fechadura da porta estava quebrada, o detector de fumaça havia sido arrancado da parede, havia um inseto voando, havia lixo na lixeira, o secador de cabelo também havia sido arrancado da parede , e uma das tomadas elétricas foi colada com fita adesiva. A pessoa da recepção nos disse que poderíamos obter um reembolso ou apenas lidar com isso. Isso já passou das 2h. Dado os múltiplos riscos de segurança, saímos e fomos procurar outro hotel. Este lugar era nojento e o serviço ao cliente era péssimo. NÃO fique aqui.
Nosso quarto era absolutamente nojento!!! Paredes sujas, chuveiro e piso. A porta do chuveiro e a porta do banheiro nem fechavam completamente. Insetos rastejando nas paredes e no chão. Quarto para não fumantes cheirava a fumaça. Eu não recomendaria este lugar para ninguém!
Rooms are dirty it Smells like cigarettes and they left old toilet paper rolls. They also gave me one price on line andwhen we got to the hotel they charged me double of what I had reserved it for. Very disappointed save your money and go somewhere else
By far the worst hotel we've ever been to. We reserved two non-smoking rooms. Both of the rooms overwhelmingly smelled of smoke, and one of them smelled like someone had vomited inside.Armed security guards patrolling the premises. There is absolutely nothing premier about this place.
Our room was absolutely disgusting!!! Filthy walls, shower and floor. Shower door and bathroom door didn’t even close all the way. Bugs crawling on the walls and floor. Non-smoking room smelled like smoke. I would NOT recommend this place to anyone!
Everything about this place was terrible. We knew we were coming in late so we tried calling the front desk about five or six times to confirm our reservation starting around 7pm during our drive into Arizona and no one ever picked up. When we got there, the front desk rep couldn't sign us into a room because the system said it had never been cleaned. They sent a security officer to check and he confirmed that the room had not been cleaned. Mind you, the lobby was closed so we were standing outside at 1:30 in the morning on a February night waiting about 20 minutes while they figure this all out. The hotel was booked, so it took a while to find us another room. When we finally got into the room, the door lock was broken, the smoke detector had been ripped out of the wall, there was a bug flying around, there was trash in the wastebasket, the hair dryer had also been ripped out of the wall, and one of the electrical outlets was taped over with duct tape. The front desk person told us we could get a refund or just deal with it. This is now past 2am. Given the multiple safety hazards, we left and went to find another hotel. This place was disgusting and the customer service was abysmal. Do NOT stay here.
Limpo seria um exagero. Não há cafeteira no quarto, mas havia uma geladeira. A televisão era um monitor antigo e a imagem estava bagunçada na parte superior. No entanto, a equipe foi cortês e nos trouxe um quarto diferente em um andar principal quando ela viu minhas muletas sem ser solicitado. Ao lado de um Circle K, uma Waffle House e um lava-jato. A lavagem do carro foi barulhenta na noite de sábado. Perto do aeroporto, o que também contribuiu para o barulho.
Clean would be an overstatement. No coffeemaker in the room, but there was a fridge. Television was an old monitor and the picture was messed up at the top. However, the staff was courteous and got us a different room on a main floor when she saw my crutches without being asked. Next to a Circle K, a Waffle House, and a car wash. The car wash was loud on Saturday night. Near the airport, so that also contributed to the noise.
Excelente hotel precioso x habitacion.y bonito lugar
O check-in foi rápido e fácil, porém não foi possível entrar e foi feito através de uma janela por razões de "segurança" quando claramente o saguão estava sendo usado para armazenamento. Cama era confortável e era a única coisa boa sobre o quarto. Ele tinha um cheiro desagradável quando chegamos, o banheiro precisava desesperadamente de trabalho! Tinha o funk crescendo nos cantos do chuveiro, o azulejo e a argamassa precisavam ser consertados na frente do vaso sanitário / chuveiro à medida que iam embora, deixando o azulejo deslocado e os cantos eram pontiagudos. Encontrei brincos velhos no chão perto da geladeira e algo pegajoso com cabelo na prateleira do banheiro 🤢 seguido por uma linha horrível de ... ??? Não tenho certeza do que havia no canto da cama que era muito questionável 😳😬🤮 Limpar os quartos não parece ser uma prioridade, eu recomendo ALTAMENTE gastar um pouco mais em outro lugar que, espero, tenha melhores regulamentos de limpeza, por favor.
Horrible!! Este es el peor hotel en el que he estado toda mi vida!!Asqueroso!! Por favor no lleves ahí a tu familia y Mucho menos a tus hijos!!Los baños horribles, con óxido y súper sucios!! Las camas en muy mal estado pero lo peor es las sabanas manchadas, y casi transparentes,definitivamente no los limpian!! Horrible!! Inseguro y el Servicio pésimo !! Tuvimos 7 cuartos y nos tuvimos que salir el mismo día en que salimos!!
Check in was quick and easy however was not able to enter and done through a window for "safety" reasons when clearly the lobby was being used for storage. Bed was comfortable and was the only good thing about the room. It had a funky smell when we arrived, the bathroom desperately needed work! Had funk growing in the corners of the shower, the tile and grout needed fixed in front of the toilet/shower as it gone, leaving the tile offset and the corners were sharp. Found old earrings on floor by the fridge and something sticky with hair in it on the shelf in the bathroom 🤢 followed by a funky gross streak of...??? I'm not sure what in the corner by the bed that was very questionable 😳😬🤮 Cleaning the rooms doesn't seem to be a priority, I HIGHLY recommend spending a little more somewhere else that hopefully has better cleaning regulations in please.
Zero en servicio al cliente, las habitaciones huelen a cigarro y los empleados te acosan. Si tienen familias no lleguen a ese hotel por favor.
This place is homeles hotel, bed bugs , carefull Este hotel es un asco invadido de chinches , habitan muchos ho homeless people . Muy mal servicio a la io Ofcina. No recomendable.
Spend $10 more dollars and go to the Hilton by homewood.
its filthy place please stay away. the TV is old school. too bad
2and 3guarters. Ok I guess ,
El peor hotel de los estados unidos, no se queden aqui, esta super malo. Las toallas personales , paresen que son de los pies chiquiticas. Tremendo olor pesimo. Esta feisimo esto aquii. Tremenda peste a orine. Las sabanas, las fundas de las almuadas apestan todo esta pesimo y asqueroso
9033 West McDowell Road, Tolleson, Arizona 85353, United States
