This was a very comfortable place to stay. The service staff were friendly, from the front desk to the restaurant staff in the morning. It is conveniently located with many popular stores and restaurants within walking distance. It seems that the interior has been upgraded with modern amenities Este foi um lugar muito confortável para ficar. A equipe de serviço foi amigável, desde a recepção até a equipe do restaurante pela manhã. Está convenientemente localizado com muitas lojas e restaurantes populares a uma curta caminhada. Parece que o interior foi atualizado com comodidades modernas
starstarstarstarstar Jason Tatham
This was a very comfortable place to stay. The service staff were friendly, from the front desk to the restaurant staff in the morning. It is conveniently located with many popular stores and restaurants within walking distance. It seems that the interior has been upgraded with modern amenities
starstarstarstarstar Jason Tatham
Cleanliness of room acceptable. The lighting in the room dim. It would be nicer if one of the 6 lamps had brighter lighting. The mini fridge on the floor cabinet tips forward slightly, and sometimes food falls out onto the carpet.Service is questionable. I had a difficult timesorting out an overcharge where they've charged my incidental credit card for the amount of the full stay. They didn't tell me they were charging the full stay or tell me the amount of the full stay. They just asked for an incidental card. They called me at work and said I needed to provide a new incidental card when I returned from work because they had to reverse the incorrect charge. I said no problem, but this could have been avoided if you could just tell me the amount you want to charge on the card before you swipe it. He told me he was not able to do that. I felt he was giving me an attitude. I said 'look I'm already checked into your room." Just tell me now how much you want to charge so we can avoid any more mistakes. He said the computer will not tell him until they charge it to my account.It appears he wanted me to believe it was the computers fault that the employees don't know how much is going to be charged on my credit card. I told him from now on whenever you swipe anybodys card, just say the amount you're charging to the person, and this problem won't ever happen again. He got frustrated and hung up on me because he refused to take accountability for the mistake that was made.When I arrived tonight, I asked a different employee how much the charge for incidentals was, and he gave me a simple straightforward answer. "It's $20 per day." That's all I needed to know. I gave him my card and we paid for it.Whoever it was that called me at work was very unprofessional. He was demanding that I give him a credit card after a huge $1200 mistake they made. He refused to tell me how much he would charge on it when asked multiple times.I gave this review 1 extra star because at least one person here was honest enough to tell me how incidentals are calculated. Limpeza do quarto aceitável. A iluminação da sala é fraca. Seria melhor se uma das 6 lâmpadas tivesse uma iluminação mais forte. O frigobar no armário do chão se inclina ligeiramente para a frente e, às vezes, a comida cai no carpete.Serviço é questionável. Tive dificuldade em resolver uma cobrança excessiva em que eles cobraram meu cartão de crédito incidental pelo valor da estadia completa. Eles não me disseram que estavam cobrando a estadia completa ou o valor da estadia completa. Eles apenas pediram um cartão incidental. Eles me ligaram no trabalho e disseram que eu precisava fornecer um novo cartão de incidentes quando voltasse do trabalho porque eles tinham que reverter a cobrança incorreta. Eu disse que não há problema, mas isso poderia ter sido evitado se você pudesse me dizer o valor que deseja cobrar no cartão antes de passá-lo. Ele me disse que não era capaz de fazer isso. Eu senti que ele estava me dando uma atitude. Eu disse 'olha, eu já fiz o check-in no seu quarto." Apenas me diga agora quanto você quer cobrar para que possamos evitar mais erros. Ele disse que o computador não dirá até que eles debitem na minha conta.Parece que ele queria que eu acreditasse que era culpa dos computadores que os funcionários não soubessem quanto seria cobrado no meu cartão de crédito. Eu disse a ele que a partir de agora sempre que você passar o cartão de alguém, basta dizer o valor que está cobrando da pessoa e esse problema nunca mais acontecerá. Ele ficou frustrado e desligou na minha cara porque se recusou a assumir a responsabilidade pelo erro cometido.Quando cheguei esta noite, perguntei a um funcionário diferente quanto era a cobrança por despesas extras e ele me deu uma resposta simples e direta. "São $ 20 por dia." Isso é tudo que eu precisava saber. Eu dei a ele meu cartão e pagamos por ele.Quem quer que tenha me ligado no trabalho era muito pouco profissional. Ele estava exigindo que eu lhe desse um cartão de crédito depois de um grande erro de $ 1.200 que eles cometeram. Ele se recusou a me dizer quanto cobraria quando perguntado várias vezes.Eu dei a este comentário 1 estrela extra porque pelo menos uma pessoa aqui foi honesta o suficiente para me dizer como os incidentes são calculados.
starstarstar Larry Pasley
Cleanliness of room acceptable. The lighting in the room dim. It would be nicer if one of the 6 lamps had brighter lighting. The mini fridge on the floor cabinet tips forward slightly, and sometimes food falls out onto the carpet.
Service is questionable. I had a difficult time sorting out an overcharge where they've charged my incidental credit card for the amount of the full stay. They didn't tell me they were charging the full stay or tell me the amount of the full stay. They just asked for an incidental card. They called me at work and said I needed to provide a new incidental card when I returned from work because they had to reverse the incorrect charge. I said no problem, but this could have been avoided if you could just tell me the amount you want to charge on the card before you swipe it. He told me he was not able to do that. I felt he was giving me an attitude. I said 'look I'm already checked into your room." Just tell me now how much you want to charge so we can avoid any more mistakes. He said the computer will not tell him until they charge it to my account.
It appears he wanted me to believe it was the computers fault that the employees don't know how much is going to be charged on my credit card. I told him from now on whenever you swipe anybodys card, just say the amount you're charging to the person, and this problem won't ever happen again. He got frustrated and hung up on me because he refused to take accountability for the mistake that was made.
When I arrived tonight, I asked a different employee how much the charge for incidentals was, and he gave me a simple straightforward answer. "It's $20 per day." That's all I needed to know. I gave him my card and we paid for it.
Whoever it was that called me at work was very unprofessional. He was demanding that I give him a credit card after a huge $1200 mistake they made. He refused to tell me how much he would charge on it when asked multiple times.
I gave this review 1 extra star because at least one person here was honest enough to tell me how incidentals are calculated.
starstarstar Larry Pasley
Conveniently located near the highway but reasonably quiet, the accommodations are clean and comfortable but feel a little old when compared to other Marriott properties,such as the more contemporary and modern Residence Inns.Breakfast is not included, and neither is parking, which is odd since it is located between strip malls with ample parking. Convenientemente localizado perto da rodovia, mas razoavelmente tranquilo, as acomodações são limpas e confortáveis, mas parecem um pouco antigas quando comparadas a outras propriedades da Marriott, como as mais contemporâneas e modernas Residence Inns. O café da manhã não está incluído, e nem o estacionamento, o que é estranho, pois está localizado entre shoppings com amplo estacionamento.
starstarstar Gary Chow
Conveniently located near the highway but reasonably quiet, the accommodations are clean and comfortable but feel a little old when compared to other Marriott properties,such as the more contemporary and modern Residence Inns.Breakfast is not included, and neither is parking, which is odd since it is located between strip malls with ample parking.
starstarstar Gary Chow
My husband and I stayed here for two nights. First the service was 5 star the people were wonderful and so accommodating. The room was very clean, had a fridge, microwave and coffee maker which is hard to find in hotels these days. As hotel owner myself there were a few things that made this not a 5 star stay: the frame on the bathroom mirror was broken as well as the wall sconces next to the bed were mounted crooked and the light covers were falling off. My husband is a little OCD so the 4 different wall papers kind of got to him a bit. Also the TV is mounted next to the closet and if laying in bed it cuts off a few inches of the TV for the person laying in bed closest to the closet. Overall was a good stay, we would stay again just a few things for maintenance if anyone from the hotel is reading this review. Meu marido e eu ficamos aqui por duas noites. Primeiro, o serviço foi 5 estrelas, as pessoas foram maravilhosas e tão acolhedoras. O quarto era muito limpo, tinha um frigorífico, microondas e máquina de café que é difícil de encontrar em hotéis estes dias. Como proprietário do hotel, havia algumas coisas que fizeram com que isso não fosse uma estadia de 5 estrelas: a moldura do espelho do banheiro estava quebrada, assim como as arandelas de parede ao lado da cama estavam montadas tortas e as capas de luz estavam caindo. Meu marido é um pouco TOC, então os 4 papéis de parede diferentes o incomodaram um pouco. Além disso, a TV é montada ao lado do armário e, se estiver na cama, corta alguns centímetros da TV para a pessoa deitada na cama mais próxima do armário. No geral foi uma boa estadia, ficaríamos novamente apenas algumas coisas para manutenção se alguém do hotel está lendo este comentário.
starstarstarstar Jennifer Mankins
Nice room. Front desk staff very friendly.Always greet you coming and going. Bistro staff very kind and friendly.Excellent food.Enjoyed my three day stay. Very peaceful.I would stay there again. Highly recommend to others. Bonito quarto. A equipe da recepção muito simpática. Sempre cumprimente você indo e vindo. A equipe do bistrô muito gentil e amigável. Excelente comida. Gostei da minha estadia de três dias. Muito tranquilo. Eu ficaria lá novamente. Recomendo a outros.
starstarstarstar Terry Hunsaker
Nice room. Front desk staff very friendly.Always greet you coming and going. Bistro staff very kind and friendly.Excellent food.Enjoyed my three day stay. Very peaceful.I would stay there again. Highly recommend to others. Lindo cuarto. El personal de recepción muy amable. Siempre te saluda yendo y viniendo. Bistro personal muy amable y simpático. Excelente comida. Disfruté de mi estadía de tres días. Muy pacifico. Me volvería a alojar allí de nuevo. Recomiendo encarecidamente a los demás.
starstarstarstar Terry Hunsaker
My husband and I stayed here for two nights. First the service was 5 star the people were wonderful and so accommodating. The room was very clean, had a fridge, microwave and coffee maker which is hard to find in hotels these days. As hotel owner myself there were a few things that made this not a 5 star stay: the frame on the bathroom mirror was broken as well as the wall sconces next to the bed were mounted crooked and the light covers were falling off. My husband is a little OCD so the 4 different wall papers kind of got to him a bit. Also the TV is mounted next to the closet and if laying in bed it cuts off a few inches of the TV for the person laying in bed closest to the closet. Overall was a good stay, we would stay again just a few things for maintenance if anyone from the hotel is reading this review.
starstarstarstar Jennifer Mankins
Nice room. Front desk staff very friendly. Always greet you coming and going. Bistro staff very kind and friendly. Excellent food. Enjoyed my three day stay. Very peaceful. I would stay there again. Highly recommend to others.
starstarstarstar Terry Hunsaker
Their beds are hard as a rock, pillows seem to be just air, and the coffee... 2 kng beds, 3 ppl, and 1 packet of coffee. I had to go downstairs and ask for more,but they only had 1 to give me. No sleeves for the coffee cups. And what hotels, don't provide free coffee downstairs. Won't ever stay here again. Rooms WERE very clean, and had the amount of towels needed for guests. But NOT coffee. Suas camas são duras como uma rocha, travesseiros parecem ser apenas ar, e o café... 2 kng camas, 3 pessoas e 1 pacote de café. Eu tive que descer e pedir mais, mas eles só tinham 1 para me dar. Sem mangas para as xícaras de café. E que hotéis, não oferecem café grátis no andar de baixo. Nunca vou ficar aqui novamente. Os quartos eram muito limpos, e tinha a quantidade de toalhas necessárias para os hóspedes. Mas NÃO café.
starstar Jennifer Lynn
Their beds are hard as a rock, pillows seem to be just air, and the coffee... 2 kng beds, 3 ppl, and 1 packet of coffee. I had to go downstairs and ask for more,but they only had 1 to give me. No sleeves for the coffee cups. And what hotels, don't provide free coffee downstairs. Won't ever stay here again. Rooms WERE very clean, and had the amount of towels needed for guests. But NOT coffee.
starstar Jennifer Lynn
My husband and I stay here for business. Rooms are clean, comfortable and quiet. The staff is friendly and knowledgeable about the area and places of interest. We especially like the service that Eric and Johnny provide. They go above and beyond in making us feel welcomed and comfortable; they are the reason why we choose to stay here. As long as they are here, we will definitely keep coming back. Meu marido e eu ficamos aqui a negócios. Os quartos são limpos, confortáveis e silenciosos. A equipe é simpática e bem informada sobre a área e locais de interesse. Gostamos especialmente do serviço que Eric e Johnny fornecem. Eles vão além em nos fazer sentir bem-vindos e confortáveis; eles são a razão pela qual escolhemos ficar aqui. Enquanto eles estiverem aqui, com certeza voltaremos.
starstarstarstarstar Marcy Youngblood
My husband and I stay here for business. Rooms are clean, comfortable and quiet. The staff is friendly and knowledgeable about the area and places of interest. We especially like the service that Eric and Johnny provide. They go above and beyond in making us feel welcomed and comfortable; they are the reason why we choose to stay here. As long as they are here, we will definitely keep coming back. Mi esposo y yo nos quedamos aquí por negocios. Las habitaciones son limpias, cómodas y tranquilas. El personal es amable y está bien informado sobre el área y los lugares de interés. Nos gusta especialmente el servicio que brindan Eric y Johnny. Van más allá para hacernos sentir bienvenidos y cómodos; ellos son la razón por la que elegimos quedarnos aquí. Mientras estén aquí, definitivamente seguiremos regresando.
starstarstarstarstar Marcy Youngblood
My husband and I stay here for business. Rooms are clean, comfortable and quiet. The staff is friendly and knowledgeable about the area and places of interest. We especially like the service that Eric and Johnny provide. They go above and beyond in making us feel welcomed and comfortable; they are the reason why we choose to stay here. As long as they are here, we will definitely keep coming back.
starstarstarstarstar Marcy Youngblood
Buena atención, falta variedad en el menú del restaurante y cambio de ropa de cama son muy usadas.
starstarstar LUIS ALBERTO Velandia Zapata
En la tarifa no está incluido el desayuno
starstarstar Ignacio Di Pietro
Los cuartos estaban limpios, y habia un Starbucks para desayunar. Los empleados muy amables
starstarstarstarstar Catalina Arreola Armenta
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