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Van der Valk Brussels Airport

Culliganlaan 4B, Near NATO Headquarters, Diegem, Brussels & Surrounding Area 1831, Belgium

Van der Valk Brussels Airport
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Diegem

This design hotel with a garden terrace is only 3 km from Brussels Airport and 15 minutes’ drive from the city centre. Van der Valk includes a fitness centre free WiFi and modern soundproof rooms with free softdrinks tea facilities and water. Flat-screen cable TV a work desk and tea and coffee making facilities come as standard in the air-conditioned rooms at Van der Valk Hotel Brussels Airport. Van der Valk Brussels Airport is a 5-minute drive from the NATO Headquarters. The Atomium is 20 minutes away by car. Guests can make use of a free airport shuttle service at certain times. Restaurant Catharina serves a mix of traditional and modern international cuisine in an elegant yet casual setting. Each morning guests can enjoy a fresh and diversified breakfast buffet.

4 star hotel but not a 4 star experience. Restaurant staff are lovely and rooms are nice enough. However, one lift has been broken since September according to the sign on the door so only one lift for a full hotel and the working lift had issues with bouncing between floors and switching off buttons after being pressed. Stayed for 3 nights and the key cards re set every day so had to keep going back to reception to get them re programmed. Housekeeping wasn’t up to standard as beds would be made but nothing would be cleaned and bins wouldn’t be emptied. When speaking to reception staff about any of these issues they were rude, uninterested and stated there was nothing they could do. Very disappointing for a 4 star hotel.

Fiona Harrison

Check in took 15 minutes, and it was pretty empty. Beds are horribly soft, and extraordinarily hot, the mattresses seem to Induce sweat. The decor is lovely, but the hotel seems a little worn around the edges.

Yossi Mills

Rooms are terribly dated, showers are small cubicles and old. Toilet paper was close to single ply Service - at the desk were lovely, super helpful and friendly. 5 star Restaurant was terrible, burger was 40 mins late and after I tried to leave, was added to my bill and when I explained I'd seen person to my left (who also ordered burger) and right get served after ordering late than me, the waiter replied "so, five more minutes, you eat in your room, what's the difference" . Finally arrived at 45 mins after order. Legit worse service I've had. Ate the chips, left the burger and exited restaurant fuming. Location good for what it is (close to airport) but otherwise there is nothing to do there or eat

Philip Jin

Rooms are ok, breakfast is good, overall it's a nice hotel. The low rating is for the management: it took me more than 20 minutes yesterday for the check-in and 30 minutes today for the check-out. This is embarrassing for a 4 stars hotel. If you know that the hotel is fully booked and there might be problems at the check out due to the crowd, add some more staff at the desk for God's sake!

Hong Xiuquan

We came here without wanting to, because our flight got cancelled and the airline brought us to this hotel. The room was big and nice, bathroom was huge. However we received breakfast, lunch and dinner vouchers but were only able to use the dinner vouchers. The food offered was very good, but the 'buffet' was tiny and not very kid friendly. During check-out it was so hectic, we ordered a taxi the night before and were told the next morning there were non available. While we got confirmation in the evening. Due to many people having to check out at the same time, the staff couldn't manage (they did their best though, just not enough people there to handle the rush), so we just left the keys and went because we had a flight to catch. Overall it was a good experience with a few minor setbacks

Dana Kemp

Highlights

Very Good

Very good airport hotel. Close to Brussels Airport. Fantastic service. Great location.

Close to parking areas and the airport.

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Location

Culliganlaan 4B, Near NATO Headquarters, Diegem, Brussels & Surrounding Area 1831, Belgium

Van der Valk Brussels Airport

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Diegem

starstar Fiona Harrison

starstarstar Yossi Mills

starstarstar Philip Jin

star Hong Xiuquan

starstarstarstar Dana Kemp

Points of interest

Van der Valk Brussels Airport

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Fiona Harrison

Yossi Mills

Philip Jin

Hong Xiuquan

Dana Kemp