My first time staying here but I’m in NY frequently, so have a lot of perspective on hotels. My stay was great! The service is outstanding and they went above and beyond. The lobby bar is cool, and is worth a visit. My room was good sized and very clean. The elevator was efficient, impressive considering I was on the 31st floor! I’ll definitely stay here again.
starstarstarstarstar Beta Zed
I stayed here for one night two weeks ago. As an ambassador elite, the hotel staff did email me beforehand to welcome my arrival and address questions I may have had. They also approved my "Your24" request, which I was very thankful for. Although the check-in desk did not acknowledge my ambassador status, the hotel staff did leave notes inside the suite. All the staff I interacted with were courteous and polite. I must say though, that after having first stayed at the Times Square Edition, I do not recommend the New York Edition. There are plenty of reasons for this. My experience at Times Square Edition was just more positive. I got a better view, including a private balcony, better food, bigger and better fitness center with a cheaper average nightly rate. Despite being in Times Square the hotel itself was also quieter. The New York Edition, however, seemed like it catered to the older more conservative business crowd and not the younger, solo leisure travelers like me. Overall, even though I had the Madison Suite, one of the bigger room sizes, I felt my stay was boring! Not only was the lobby bar closed, but the building was surrounded by scaffolding and full of construction workers in and outside the building. Additionally, I wanted my photographer to take photos of me inside the hotel and they told me this wasn't allowed, which is stupid since there are numerous photos on Instagram all over the property. Times Square Edition and many other properties did not have an issue as long as other guests weren't in the photos or I did not disturb them when taking photos. The photos were just me and one other person no different than taking cell phone photos.
starstar Anthony
Um hotel encantador. Os quartos são pequenos, mas são pessoas de Nova York. Tivemos um quarto Superior e é bom para 2 adultos, mas definitivamente não para uma família. Atenha-se a um Courtyard ou Residence Inn se precisar de mais espaço!A equipe foi muito agradável e as vistas são fantásticas. Peça um quarto virado a norte ou sul, o mais alto possível! O chuveiro é muito escorregadio. Atenção. Excelente localização com alguns dos melhores restaurantes da cidade a poucos quarteirões. Nós definitivamente voltaremos.
starstarstarstarstar Karla Mei Robertson
Very nice. The room was very nice and made great use of space. However, the bathroom could have been a little bigger. The elevators were slow and that was a little annoying at times, but I liked the system they use, and the fact that you have to swipe your key card in the lobby to gain access to the guest floors. The staff were very friendly. Definitely would stay here again.
starstarstarstarstar Evan Kerendi
I'm glad I booked this with points and not paid the almost $1000/night rate as this hotel does not meet the the standards of top class hotels. The hotel is in an excellent location, but that was pretty much the only positive for us. Staff at the front desk are not particularly friendly, nor did they offer me an upgrade to a suite which I'm entitled to as a Bonvoy Titanium member (I checked and they were available). Rooms are fine at best, not up to the standard of other Edition Hotels I've stayed at around the world. One night I asked for cutlery to be sent up to the room and the staff wanted to charge me for this "service" as if I wasn't staying at a full service hotel. Thankfully they removed this charge when I protested. So, great location, but for anyone who's traveled around the world and knows what a top hotel should feel like, I wouldn't necessarily make the NY Edition your first pick. We stayed at another 5 star hotel close to Central Park for our final two nights in NY and loved every moment.
starstarstar Itay Sharon
A lovely hotel. Rooms are small, but it’s NYC people. We had a Superior room and it’s good for 2 adults but definitely not for a family. Stick to a Courtyard or Residence Inn if you need more space!
The staff was very nice and the views are fantastic. Ask for a north or south facing room, as high up as you can go! The shower is very slippery. Watch out. Excellent location with some of the city’s best restaurants within a few blocks. We will definitely be back.
starstarstarstarstar Karla Mei Robertson
My partner and I had the pleasure of staying at this hotel for our anniversary. The guest service experience agent, Mercy Ondiek, went out of her way to deliver an unforgettable experience. Our room was exquisite and the service was exceptional. We plan only to stay here when visiting NYC. God bless you, Mercy, for your kindness and grace. People like her a few and far between.
starstarstarstarstar Travis Millard
The only thing worth any star is that the room looks nice on the surface.
The service is a joke - worse than all holiday inn express level of hotels (yes, they have no service but at least leave you alone). On the checkout date, housekeeping knocked on our door on 10 AM and 11 AM, both time left without answering me after I asked her what’s the matter (I didn’t know it was housekeeping). The security called me after midnight asking me to pick up a delivery that I *already* picked up hours ago. Seriously? I don’t even want to elaborate other small things during the stay.
The bugging, plus the fact that there is no blackout shade, means I could not have enough sleep. The room design is also very bad. My gf and I hit our heads and hurt our hands here and there, due to the weirdly placed fridge, reading light and TV.
Finally, although they charge you a daily destination fee, they require that you do not use any benefit on the day of checkout. I only stayed one night and arrived with a late flight, which means I wasn’t able to use it anyways, but to me this entire stay was like a comedy show already.
I stay at at least 20~30 hotels every year. The quality of this one is at the bottom 20% despite a price at top 10-15% (adjusted for NYC already).
starstar Zhen Lin
Certifique-se de usar ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm ao reservar um lugar. Este site irá comparar centenas de sites de hotéis e geralmente terá quartos muito mais baratos que outros! Agradeça-me mais tarde! Este hotel é o melhor classificado nesta área. Venho aqui há anos. Se você ficar por alguns dias, com certeza não ficará desapontado.hospedado aqui recentemente e todos os aspectos da estadia foi fenomenal. O agente de check-in e o gerente da recepção foram muito acolhedores e se esforçaram para atualizar meu quarto, pois era um fim de semana especial. O quarto que recebemos foi uma suíte flatiron imaculada. Tudo sobre a estadia foi perfeito, voltaremos na próxima vez que estivermos na cidade.
starstarstarstarstar Upower Upower
Make sure to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a place. This website will compare hundreds of hotel sites and usually will have rooms much cheaper than others! Thank me later on! This hotel is the best rated in this area. I've been coming here for years. If you stay for a few days you for sure won't be let down.
Stayed here recently and every aspect of the stay was phenomenal. The check in agent and front desk manager were very welcoming and went out of their way to upgrade my room as it was a special weekend. The room we recived was a immaculate flatiron suite. Everything about the stay was perfect, we will be returning the next time we're in the city.
starstarstarstarstar Upower Upower
Nice location. Modern decor. Helpful concierges.Uncomfortable beds for a 5 star hotel. No flat sheet. The tv was slow and delayed. No shower door was odd and made for cool showers and steamy bathroom. No shower pressure at all.The ladies at the front desk were lovely. The men seemed indifferent. The doormen were always friendly.We waited for 30-45 mins minimum for check in because protocol is for someone from the front desk to personally check room before they give us a key.... It was very very inefficient.The first time we were informed about the $35 usd credit per day was upon check out when we were reminded of the daily resort fee. The resort fee isn't unusual and was fine but it would have been nice to be notified about the credit at check in. Even if it's noted at the time of booking most people lead busy lives and a friendly reminder would have been nice and would have encouraged us to eat/drink at the hotel or use the spa.Not a bad hotel...just not worth the price/points... Or the 5 star rating in my opinion..
starstar Alex Wainwright
Quite possibly my new favorite hotel in New York! Right when you arrive in the lobby that luxurious Edition smell hits your senses. Check in was a breeze - Dana and Sal at the front desk went above and beyond and both exemplify what customer service should be! All the staff, from the valets who open the doors for you to the bartenders who are masters of their craft, do so with a genuine smile.Little things like the full minibars in the rooms and crystal glasses are what make a difference for me - many hotels in New York have cut back on services the last couple years but that isn't the case here.I highly recommend splurging for the loft rooms! The combination of high ceilings and jetliner views make you want to curl up by the window and people watch all day
starstarstarstarstar Jovan Singh Hayre
The hotel is THE definition of Luxury We Had a phenomenal stay at the New York Edition, got upgraded to the Loft suite, very spacious. Everything was excellent, attentive staff and they even brought champagne to our room on our arrival day. Highly recommended 👍
starstarstarstarstar Vicky Zheng
Tivemos um grande momento neste hotel. O quarto era adorável e limpo, com vistas deslumbrantes da parte baixa de Manhattan. Eu também amei o banheiro, especialmente o chuveiro. A única reclamação que tive foi que não achei a cama muito confortável, o colchão parecia um pouco barato e não havia travesseiros suficientes fornecidos sem ter que pedir mais.A equipe foi ótima, desde a recepção até a arrumação. Os barmen no andar de baixo fizeram deliciosos coquetéis em um espaço confortável, mas é extremamente caro, mesmo para os padrões de Nova York.Vamos ficar neste hotel novamente na próxima vez que estivermos em Nova York.
starstarstarstarstar Sydney Kilgore
Stayed here recently and every aspect of the stay was phenomenal.The check in agent and front desk manager were very welcoming and went out of their way to upgrade my room as it was a special weekend.The room we recived was a immaculate flatiron suite.Everything about the stay was perfect, we will be returning the next time we're in the city.
starstarstarstarstar Huck Meyer
We had a great time at this hotel. The room was lovely and clean with stunning views of lower Manhattan. I also loved the bathroom, especially the shower. The only complaint I had was that I didn't find the bed very comfortable, the mattress felt a bit cheap and there weren't enough pillows provided without having to ask for more.The staff were all great, from the front desk to housekeeping. The bartenders downstairs made delicious cocktails in a comfortable space, but it is extremely pricey even by NYC standards.We will stay at this hotel again next time we are in NYC.
starstarstarstarstar Sydney Kilgore
We had a great time at this hotel. The room was lovely and clean with stunning views of lower Manhattan. I also loved the bathroom, especially the shower. The only complaint I had was that I didn't find the bed very comfortable, the mattress felt a bit cheap and there weren't enough pillows provided without having to ask for more.
The staff were all great, from the front desk to housekeeping. The bartenders downstairs made delicious cocktails in a comfortable space, but it is extremely pricey even by NYC standards.
We will stay at this hotel again next time we are in NYC.
starstarstarstarstar Sydney Kilgore
We had a great experience at the New York EDITION.The lobby bar had excellent cocktails and great bar food.The room was spotless. We used the complementary shoe shining service and they did a great job.It is a very expensive hotel, so be ready for $20+ cocktails and $12 fees for anything delivered to your room. There is a $35 per night destination fee that is returned to you in bar, dry cleaning, and spa credits.We made sure to get a drink at the bar every night, but the discount made it feel more like what we expected to pay given the high price.
starstarstarstarstar Alex Reiney
Silencioso e moderno
starstarstarstarstar Renato Gabas
Hotel com uma localização excelente, próximo a vários pontos, lojas e interesses demais dos turistas em geral. Tivemos um pequeno problema no checkin do hotel (quartos ainda não estavam liberados) mas em segundos após finalização eles liberaram) mas o pior de tudo são os elevadores que demoram demais. Quarto padrão de hotéis super modernos, mas com estilo mais corporativo. Café da manhã demorou pra chegar e como estava com pressa optei por não tomar e fui embora. Destaque importante vai para o bar à direto na entrada do hotel, é sensacional, com uma pegada mais despojada, com petiscos servidos na mesa, nos sofás e sentamos até no chão. Bebidas e petiscos com molhos que fizeram a diferença na hora.
starstarstarstar Rodrigo Ferreira
Bom
starstarstar Thiago Rodrigues
Recomendo este hotel! Que localização excelente, com tudo o que você precisa a uma curta caminhada e perto de várias estações de metrô. Os quartos são tão elegantes e modernos e estavam perfeitamente limpos. A equipe é muito confortável e tem um ótimo serviço ao cliente. O bar do lobby é um lugar muito agradável para relaxar e tomar uma bebida divertida!
starstarstarstarstar Laura Swanson
Room is the size of a dorm room. No sheets on the bed. No private bathroom. Great staff, but doesn't make up for the awful room.up for the awful room!!
star Elizabeth Staten
Highly recommend this hotel! What a great location that has just about everything you need within walking distance and close to multiple subway stations. The rooms are so slick and modern and were perfectly clean. The staff is very accommodating and have great customer service. The lobby bar is a really nice place to relax and have a fun drink as well!
starstarstarstarstar Laura Swanson
Staffs are really sweet, the room is classic and modern. Love to be here. One of the best place in NYC.
starstarstarstarstar HT
Don't forget to use ʜᴏᴛᴇʟʙᴜʟʟʏ .ᴄᴏᴍ when booking any resort. They compare hundreds of booking websites and normally will have rates a lot cheaper compared to others! Thank me later! This resort is one of the highest rated in this area. I have been staying here for a very long time. If you choose this place you definitely will love it I'm sure!
we always stay at this hotel in new york. excellent service, friendly atmosphere, room with a view of the empire and the glate. the dream
starstarstarstarstar branden fullwood
Se você vai ficar em Nova York, este é o hotel para se hospedar. Embora os quartos sejam pequenos (mas não para os padrões de Nova York), eles são confortáveis, modernos, limpos e com excelentes vistas. Os funcionários do hotel foram simpáticos e o lounge do bar tinha uma grande vibração. Ele está localizado perto do metrô da rua 23 e eu não tive dificuldade em navegar pela cidade de lá. O parque Madison foi ótimo para tomar café, relaxar ou observar as pessoas. Se algum dia estiver em Nova York, é aqui que ficarei.
starstarstarstarstar Stephanie Powers
If you’re going to stay in NYC, this is the hotel to stay at. While the rooms are small (but not by NYC standards), they are comfortable, modern, clean, with great views. The hotel staff were friendly and the bar lounge had a great vibe to it. It is located near the 23rd street metro and I had no difficulty navigating my way around town from there. The Madison park was great to drink coffee, relax or people watch. If I am ever in NYC, this is where I’ll stay.
starstarstarstarstar Stephanie Powers
The hotel is the amazing. I have travelled extensively and this hotel really does an excellent jib of making you feel welcome. Service is impeccable and a call out to Maddie, Thomas and Mary. They are all amazing! My son lives near here with his girlfriend so I know this will be my bee go to hotel.
starstarstarstarstar michelle eisner
Excelente, en un lugar inmejorable en NY. Cruzando el parque, vayan a comer a Eataly. Super!
starstarstarstarstar Fernando Castro Isaac
I didn’t stay at the hotel but a friend of mine was there for over a week. The hotel is amazing, the location is perfect, and the staff there is so friendly.
They have a michelin star restaurant which is super good, and the lobby bar is amazing too. I believe the rater per night are a bit high.
starstarstarstarstar The Gaming Bros Steve and Melvin
The Edition had me at my first smell when I walked in. Beautiful hotel with strong Santal 33 aerobatics program. Central Manhattan location, beautiful rooms, amazing restaurant, and very kind staff. I highly recommend the hotel!
starstarstarstarstar Ryan Liebling
Our favorite home away from home. Everyone here tries their best to make your experience memorable. Special appreciation to Mr. Aguilar who works tirelessly to achieve excellence. We will return very soon.
starstarstarstarstar dr sandra Scantling
Beyond exceptional! Great location, great views, beautiful rooms and the staff couldn't be nicer. Seriously, the staff went above and beyond multiple times to make our stay better and it was very much appreciated. You definitely feel valued when you stay here. From the bar to the restaurant to the rooms, 5 stars all around!
starstarstarstarstar Mike Toman
Had a great stay at the Edition NYC. Comfortable and well designed rooms. Love the big bathrooms! Very attentive concierge - the best I have come across. Very helpful especially when you are travelling with children. The service was amazing when it was available. We were there for a week, for the first 2 days, they looked to be understaffed. No one at the door to help opening doors for my buggy or help with luggage. Which I found a little shocking to say the least! Especially when it was pouring down with rain outside. Luckily by the 3rd day there were more porters in the lobby and by the doors, which was helpful. I found their staff 'uniform' confusing, it was not super obvious if someone was a member of the hotel staff or just guests. Porters were wearing just plain polo shirts and chinos, with no logos. I understand they might want to keep it cool and trendy avoiding big logos, but sometimes it gets a bit awkward I was hesitant to ask for help in fear of asking the wrong person (hotel guests)!!
starstarstarstar a h
Excelente habitación, impecable, ubicación inmejorable. Muy buena atención
starstarstarstarstar Natalia Frisz
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