Pros: Receptionists are friendly (they let us extend check out time till 3.30pm), good location (linked to Velocity Mall, convenient access to shopping & eateries), facilities are great (gym, swimming pool, jacuzzi, outdoor lounge area there as well), there’s a 24hr self-service cashless Starbucks machine at the lobby, swimming pool & jacuzzi has amazing view, room is kinda noise-proof
Cons: no in-room meal service, bedsheets had grey stains and the inside of the duvet can be seen with blood stains, disappointed that there’s no bathrobe, towels and face towels look quite worn out with the lining torn.
In terms of facilities, consider ok. For us, because of the dirty bedsheets, torn towels & lack of bathrobes feels sort of overpriced and pathetic since we paid almost RM1k for 3 nights. Make of what you will.
starstarstar Genevive Chen
Stayed at level 12, room size 38m².
1) Metal nails on the carpet.
2) Dirty carpets.
3) Open concept toilet setup, there's no wall or glass divider, the basin at a really low level.
4) No proper writing desk, only got a 60cm round coffee table.
5) Towel already tearing from edge, really very well used.
6) Level 5 cafeteria, from the lobby already can smell the place is like a garbage dump.
7) The connected shopping mall is good for people that don't like crowded place.
starstar Alvin Soh
Nice hotel where the staff is super accommodating and helpful! If you need anything they do their best to help!
It also feels safe because people can only access a floor based on the key card which helps. The pool is gorgeous and is a nice place to sit even if you can’t swim.
starstarstarstarstar Seher Mohsin
Decent but overpriced. Paid RM 335 per night for Friday-Sunday stay. Breakfast not included. Rooms are modern, clean and comfortable but no minibar, no pen and notepad, no nice toiletries. Kind of bland and unspecial for that high price. No restaurant, no room service, no bellman, no concierge, for RM 335 per night I would expect those things.
Front Desk and Housekeeping staff are friendly, kind and helpful. Rooftop pool and gym are nice but kinda small so get crowded quick.
I enjoyed my stay, comfortable, clean place but I don't feel the amenities are worth the price.
starstarstarstar Ryan Green
Lovely hotel in the city. Room is comfy and the decor is lively & refreshing. Sofa pulls out as an extra bed for my son. Very big and spacious. Hotel is located next to a huge mall.
starstarstarstar Aronica Lee Xavier
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