I ended up staying at this hotel last minute, because the hotel I booked (Redamancy Hotel, do not stay there), canceled my 6-night booking without warning because I was delayed a day due to a flight change, even though I let them know about this in advance, and they told me they'd hold my room. Anyway, Sefa Hotel seemed fine — no frills, and the bathroom needed renovating — but fine for the price, good location, the receptionist was very kind to me. Then I came back on my last night to find that the staff had, without any warning, packed up my luggage and moved me from my spacious third-floor room into a tiny windowless basement room. I complained about this, and several hours later, at 11pm, when I was getting ready for bed, the owner came to "explain." He first told me it was my fault, that I should have packed up my things myself and been ready to move that morning. I asked why I should have done that when I wasn't checking out until the following day, and he said that he'd told the Redamancy manager to let me know that my original room was booked that last night, so I'd have to change rooms. Why on earth he thought he should tell the manager of a different hotel, who I had no contact with, this information instead of telling me, having the staff that I saw every day tell me, or at least making sure someone checked that I did receive this information, I have no idea. The owner offered no solution to the issue, and in the middle of this conversation, left to help another guest find parking, and, as far as I'm aware, never came back.
starstar Laurel HV
Boa relação qualidade-preço. A localização é excelente, o pessoal extremamente atencioso e a limpeza ok, mas o quarto é beeem pequeno.
starstarstar Iara Bonazzoli
I ended up staying at this hotel last minute, because the hotel I booked (Redamancy Hotel, do not stay there), canceled my 6-night booking without warning because I was delayed a day due to a flight change, even though I let them know about this in advance, and they told me they'd hold my room. Anyway, Sefa Hotel seemed fine — no frills, and the bathroom needed renovating — but fine for the price, good location, the receptionist was very kind to me. Then I came back on my last night to find that the staff had, without any warning, packed up my luggage and moved me from my spacious third-floor room into a tiny windowless basement room. I complained about this, and several hours later, at 11pm, when I was getting ready for bed, the owner came to "explain." He first told me it was my fault, that I should have packed up my things myself and been ready to move that morning. I asked why I should have done that when I wasn't checking out until the following day, and he said that he'd told the Redamancy manager to let me know that my original room was booked that last night, so I'd have to change rooms. Why on earth he thought he should tell the manager of a different hotel, who I had no contact with, this information instead of telling me, having the staff that I saw every day tell me, or at least making sure someone checked that I did receive this information, I have no idea. The owner offered no solution to the issue, and in the middle of this conversation, left to help another guest find parking, and, as far as I'm aware, never came back.
starstar Laurel HV
I ended up staying at this hotel last minute, because the hotel I booked (Redamancy Hotel, do not stay there), canceled my 6-night booking without warning because I was delayed a day due to a flight change, even though I let them know about this in advance, and they told me they'd hold my room. Anyway, Sefa Hotel seemed fine — no frills, and the bathroom needed renovating — but fine for the price, good location, the receptionist was very kind to me. Then I came back on my last night to find that the staff had, without any warning, packed up my luggage and moved me from my spacious third-floor room into a tiny windowless basement room. I complained about this, and several hours later, at 11pm, when I was getting ready for bed, the owner came to "explain." He first told me it was my fault, that I should have packed up my things myself and been ready to move that morning. I asked why I should have done that when I wasn't checking out until the following day, and he said that he'd told the Redamancy manager to let me know that my original room was booked that last night, so I'd have to change rooms. Why on earth he thought he should tell the manager of a different hotel, who I had no contact with, this information instead of telling me, having the staff that I saw every day tell me, or at least making sure someone checked that I did receive this information, I have no idea. The owner offered no solution to the issue, and in the middle of this conversation, left to help another guest find parking, and, as far as I'm aware, never came back.
starstar Laurel HV
Gostamos muito do hotel, o pessoal era muito bom, nos ajudaram muito, obrigado, hotel limpo e bonito, recomendo
starstarstarstarstar Rabiya Guler
O hotel mais infectado que já vi. Não é realmente um hotel, é uma casa com alguns quartos apertados e extremamente sujos com um banheiro cheio de urina e cabelos no chão, sem falar na roupa íntima. Evite o máximo possível.
star Codreanu Gicu
El hotel más infectado que he visto. No es realmente un hotel, es una casa con unas cuantas habitaciones estrechas y extremadamente sucias con un baño lleno de orina y pelos en el piso, sin mencionar la ropa de cama. Evita tanto como sea posible.
star Codreanu Gicu
Definitivamente, este casebre não é um hotel 3 estrelas. Não preste atenção às críticas positivas. Eles são provavelmente falsos. Observe como a maioria dos comentários de 5 estrelas são de contas que avaliaram apenas um hotel. EsteEm primeiro lugar, o AC parecia que estava morrendo, pois mal conseguia soprar o ar fresco. A iluminação estava sombria. As paredes estavam sujas. Os travesseiros cheiravam a suor velho e os lençóis não eram limpos e limpos. O banheiro? Repugnante. Parece que não é limpo há algum tempo.A única coisa boa sobre este hotel é a localização. Mas é isso.Aconselho ficar em outro lugar.
starstar Dr. Finklestein
Reservei um quarto por meio de reserva, com vista para a rua. Na recepção, entregaram as chaves do quarto do porão. Vamos descobrir se o número está errado. O turco se recusou a nos ceder o quarto que pedimos, argumentando que éramos dois e havia três camas. Com ele, mostraram pelo telefone que a reserva por esse preço nos oferece um número específico, não está em nenhum. Disseram que íamos pegar o dinheiro e ir embora, ele concordou. O quarto em comparação com a frente do hotel é terrível. Condomínio dói e não esfria bem, banho sem cortina e com a bandeja quebrada. Poeira por toda parte, toalhas rastejam ... mas a vista da janela para a rua, mesmo com um pedaço do mar)
starstar Влад Погребной
Reservé una habitación mediante reserva, con vista a la calle. En la recepción entregaron las llaves de la habitación del sótano. Busquemos que el número es incorrecto. El turco se negó a darnos la habitación que pedimos, argumentando que éramos dos y había 3 camas. Con él demostraron desde el teléfono que reservar a este precio nos ofrece un número específico, no está en ninguno. Dijeron que íbamos a tomar el dinero y nos íbamos, él estuvo de acuerdo. La habitación en comparación con el frente del hotel es terrible. Condominio duele y no enfría bien, ducha sin cortinas y con bandeja rota. El polvo por todas partes, las toallas se arrastran ... pero la vista desde la ventana a la calle, incluso con un trozo de mar)
starstar Влад Погребной
Everything was great, especially the stuff who works here. :)
starstarstarstarstar Katarina Širanović
This hovel is definitely not a 3 star hotel. Don't pay attention to the positive reviews. They are most likely fake. Notice how the majority of 5 star reviews are from accounts that have only reviewed one hotel. This one
First off, the AC sounded like it was dying as it could barely puff out cool air. The lighting was dingy. The walls were dirty. The pillows stank of old sweat and the sheets were not clean and fresh. The bathroom? Disgusting. It looked like it hasn't been cleaned in some time.
The only thing good about this hotel is the location. But that's it.
I'd advise staying elsewhere.
starstar Dr. Finklestein
READ THIS BEFORE BOOKING!!! I started at this place booking online through a different company because booking.com said they would go with them. So I paid two weeks in advance for the booking and after getting there I seen smashed bugs on the walls, yellow sheets, and the pillows covered in hair. I asked nicely for a better room because the wifi hardly worked. I was bringing my friend and I was embarrassed for her to stay there so they moved me to their "better room" which I had to take. After getting there it was even worse than the first. The blanket had what looked like blood stains, black mold in the bathroom, tv didn't work and the light in the bathroom didn't work. I asked to have the light changed and the manager who sleeps in the lobby asked me to take it off and I got shocked. I still tried to have patience but after the wifi going out I gave up. I asked multiple times for a partial refund even one that gave me just a small portion of the week I already paid for. I've attached his response. Which was I got what I paid for. I paid for what was advertised a 3 star hotel with tv and wifi none of which they could provide. The pictures and the reviews are fake.
star mike hardin
No validad las reservas de Booking.com son un desastre de verdad a parte de la muy mala atención por parte de encargados y dueños te tratan a las patadas no te resuelven nada. Se negaron a aceptar la reserva de Booking.com hasta que solo logre que me aceptaran 2 noches de 5 que ya estaban paga en mi reserva los demás días tuve que pagar demás. Mi opinión es que no se queden en este hotel para que no pasen por un rato desagradable como el que yo viví.
star Dios es amor Amor
Isso era exatamente o que precisávamos para a nossa curta viagem. Quarto com preços muito razoáveis, limpo e localizado a poucos minutos a pé de Hagia Sofia, da mesquita azul, do bonde e do grande bazar. O proprietário estava sempre pronto para nos dar recomendações de alimentos que nos ajudaram quando chegamos tarde e não tinha opção a não ser a entrega. Ele até fez o pedido por telefone para nós, já que não falamos turco. O frigobar em nosso quarto também foi muito útil. Vou reservar com antecedência para viagens futuras.
starstarstarstarstar Teejay Rules
I love the personal touch you get from staying at hotels like this. I was invited to sit down and have breakfast with the staff, who spoke enough English that we were able to chat very easily. They helped me find a good deal on a hamam and told me where to exchange money at a cheap rate. Clean rooms and solid wifi.
starstarstarstarstar Caitriona Hogan Cetintas
This was exactly what we needed for our short trip. Very very reasonably priced room, clean and located just a few minutes walk from Hagia Sofia, the blue mosque, the street car and the grand bazaar. The owner was always ready to give us food recommendations which helped us when we got in late and had no option but delivery. He even ordered over the phone for us since we don't speak any Turkish. The mini fridge in our room was also very handy. Will book ahead for future trips.
starstarstarstarstar Teejay Rules
Beautiful rooms, very clean, very affordable, staff was very helpful and friendly, made sure I had towels and everything for my full stay and were super knowledgeable of the area! I would leave 10 stars if I could. Highly recommend anyone traveling here or just looking for a nice place to stay for a getaway in the area! Can’t wait to stay here again!
starstarstarstarstar Tara Willey
One private room with a private toilet for one night is only 10€. It's extremely cheep, and great for it's price.The location is perfect because it's near almost all the touristic places; it's around seven minutes away from Hagia Sophia and Sultan Ahmad Mosque.It has a hostel part and a different hotel part; the hostel is horrible of course but 5€ a night, and the hotel (which I took) was great and comfortable.For it's price, it's perfect!
starstarstarstarstar Ahmad Maswadeh
Atendentes muito simpáticos, a limpeza é ótima. Próximo de vários pontos turísticos!
starstarstarstarstar Bruna Perotti
Horrible! Contratamos el servicio de transporte desde el aeropuerto y nos tuvieron una hora esperando. Llegamos al hotel y nos decían que no habíamos pagado a pesar de haberlo contratado a través de booking. La habitación enana sucísima, llegamos y se pusieron a poner unas fundas a los nórdicos, estaban las camas sin hacer, los nórdicos amarillentos y sabanas sucias, a las 3 de la madrugada el recepcionista llamándonos a la puerta... fatal buscamos otro hotel por la mañana siguiente
star Iris G
Desastroso! Estuvimos esperando una hora el transporte desde el aeropuerto. La habitación estaba sucia y muy pequeña, las camas no estaban hechas y el personal no habla inglés! Muy difícil de comunicar! Sabanas amarillas y personal poco amable. Mejor buscar otro hotel. Estancia horrorosa!
star Sandra Palacios
Decepcionante hotel. Estuvimos alojados 8 días y no limpiaron la habitación ninguna vez. Tuvimos que pedirles nosotros mismos toallas limpias al tercer día. El baño de la habitación deja mucho que desear, es muy pequeño y sucio, la ducha pierde agua y el agua no sale caliente de forma continua. No aceptan pago con tarjeta y hacen el cambio euro-lira que les da la gana. Lo único positivo que tiene es que la situación es buena y es barato
starstar Salva. JE
Hotel muy limpio. Personal agradable y atento. El único problema fue q la habitación era demasiado chica para dos personas. No entraban dos valijas abiertas. La cama muy cómoda. Pedimos cambio a habitación más grande y nos cambiaron de hotel sin costo aunque el segundo hotel no fue de nuestro agrado. Sefa hotel está bien.
starstarstar Ana Alfano
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