Absolutely wonderful place to rest 馃槂
starstarstarstarstar renew2553
Beautiful rooms and really friendly staff who let us check in 3 hours early when we arrived to drop our bags. Awesome walkable location. The included breakfast had lots of options. The parking lot cost is covered by the hotel 7pm-8am ish, but it was only like 10 pesos per hour otherwise so very affordable to park longer. Warning: the street is loud! Our room was shaking with music on Saturday night until 2am.
starstarstarstarstar Melanie MacKenzie
Archeology and Mexican culture can be observed throughout the hotel. We had a different and very pleasant experience. Each room has its name. We were in the "Cholula", very pretty by the way, all very clean and tidy, with a balcony and a view of the volcanoes. The attention of all the staff was excellent. Very rich breakfast and all areas are sanitized.
starstarstarstarstar Mar Rod
There are hairs on the towels that horror they do not clean properly zero recommended
star ESMERALDA ANDRADE
I did not like. Would I stay again? Only if I had no other option but I don't recommend it
The toilet had a leak, floor tiles were loose, the blankets and a towel had hair on them and the noises from the street did not let you sleep.
The bed and pillows were comfortable but it was the only thing
The bath reduced and the temperature of the water was not constant.
They measure your toilet paper like it's gold
They do not have parking and their arrangement with a parking lot is only for a few hours at night, the rest is on your own.
They do not have an elevator, all their rooms are on the 2nd floor and their stairs are very steep and difficult to climb with luggage, something dangerous.
Your breakfast is almost nil, too little, it should not be a "benefit" to your rate.
Its balcony is cute but it is the only ventilation, without A / C and another window, if you don't have it open you will suffocate and having it open at all times can be unsafe.
The reception was a very bad experience, the girl was not efficient, she could not explain the amenities of the place in a correct way; nothing hospitable. She was not rude but her indifference to my stay in the place was too palpable. The young woman at the reception at our check out was more pleasant, she supported us with the suitcases and the whole process.
I definitely do not recommend it.
starstar Mimi R
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