Located right in the heart of the city centre, the service apartments offer comfortable rooms with l amenities. The staff is very courteous and makes sure all your needs are met. They have a nice recreational area and do offer breakfast options in the morning. The chef is usually very accomodating and will cater to any specific food requests.
starstarstarstar Vaibhav Verma
Really ideal for families moving to Singapore as a temp home for the first few months before you find somewhere to live. Great location!
starstarstarstarstar Scott Tseng
If you are looking for a peaceful relaxing beyond 5☆hotel-facility stay that offers almost the best for everything in this metropolitan city. stay hete. residences are mostly international cooperate employee guests that practice certain customs and cultures yet appear to be comfortable community atmosphere. All services are almost 6 stars standard( consider gratuities). Hete are some key decisions: basic 5 stars facilities, exclusive club, Jacuzzi, stream, pool, gym, car park, malls, adequate choices breakfast(non-pork), car park, etc. besides transportation hubs, orchard in short walk, cheap eats everywhere, decent working class, almost everything.
why not a 5☆: to achieve the 5 stars. it must be a new built. employees with sincere and honest smiles (optional). And with a comparable restaurant at least.
starstarstarstar Love Lush
Pan Pacific Serviced Orchard and Beach Road Apartments.
A total disgrace to the Hospitality business! Their extremely worn out washers installed in the room were filled with grime and filth from the drum inside out that even the Guest Services themselves would not touch but yet expect you to put your treasured clothes inside to be washed!?! They were so unaccomodative, uncompromising, unprofessional and downright condescending when my request for them to swap my tired and filthy washer with a newer ones from the other rooms and even though they were still unoccupied, the most Ludicrous and Preposterous rebuttal I received from the sales director- Catherine was: "the newer ones are very limited in stock and therefore I cannot swap for you!" What sense and logic? How do you get your head around that kind of reply!?! Am I not your paying guest in good standing!?! How do you do the Math?!? YOUR WASHERS BELONG TO THE MUSUEM ALREADY!!!
Catherine should go back to the drawing board of what Hospitality business is all about?!? They want to charge the rates of a 5 Star hospitality but failed so miserably in their unspeakably horrid hospitality!?!
For what it was worth: GOOD RIDDANCE TO BAD RUBBISH!!!
**reply to Andrew Yee**
You should really do your footwork before rebutting me on the conditions of your washers! Compare yours with Somerset Liang Court and Ascott Raffles and Ascott Orchard, yours are worlds apart! Ancient and belongs to the Museum!!! Do a physical check yourself; instead of just relying on feedbacks from your maintenance!! The “BRANDT” are the newer and cleaner ones but you are so selfish to only furnish it for the 2 bedrooms; whereas all the other lower room categories gets the grime filled ancient models! You are so cheap. Yet; you maintain that the guests are so fond of. Clearly, those are just fly by night holiday makers who needed a place to crash after their stupendous shopping spree and not weary business travellers like us who really need a second home to go back to.
Self-flattery is definitely No Recommendations!
star Eric Misanthrope
Perfect...staffs r super friendly and the property is clean.
starstarstarstarstar Anne Raj
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