Heather at the front desk helped me with a reservation problem which took away a great deal of stress. The night lady Domnie got me checked in quickly. The breakfast lady took very good care of all visitors. Heather already had me checked out when I went to check out. Rooms were very clean. I will definitely come back again! Rooms had plenty of space!
starstarstarstarstar Jennifer Burton
Heather at the front desk helped me with a reservation problem which took away a great deal of stress. The night lady Domnie got me checked in quickly. The breakfast lady took very good care of all visitors. Heather already had me checked out when I went to check out. Rooms were very clean. I will definitely come back again! Rooms had plenty of space!
starstarstarstarstar Jennifer Burton
Heather at the front desk helped me with a reservation problem which took away a great deal of stress. The night lady Domnie got me checked in quickly. The breakfast lady took very good care of all visitors. Heather already had me checked out when I went to check out. Rooms were very clean. I will definitely come back again! Rooms had plenty of space!
starstarstarstarstar Jennifer Burton
I understand that official quiet time is 10 pm and it is 9pm. However at no time ever should it sound like the people above you are coming through the ceiling!!!! unless maybe there is an emergency. I had to call the front desk 3 times to be finally told after 9pm that it's the furniture causing the issue. The furniture is noisy. If that is the case replace your noisy furniture with something that is not. When a customer selects a room large enough for 4-5 people the usually have children. children tend to get real cranky when they are tired after 9pm and can't sleep because it sounds like something is coming through the ceiling!!! The kids being upset on top of the people upstairs still sounding like they are coming through the floor at now 9:32pm of messing with my husband's PTSD. The 2 different people I spoke to while calling the front desk were both unsympathetic, rude and one got an attitude. I will never be back. I will make sure the groups I travel with for our shows also know not to stay here.
star Ryan&Jennifer Marion
Derek and Heather went above and beyond making our reservation and checking in process very smooth and accommodating. The lobby was very clean and smells nice. The room layout is efficient with a small in wall coffee/food prep station. There was a couch and the bed was super comfy and the linens were nice. The bathroom had nice granite countertops. The only room for improvement would be the cleanliness of the shower floor - I’m sure with the labor shortage it’s hard to find great housekeeping. We were on the 4th floor. It takes about a minute for the water to warm up, but that was not a big deal. The free breakfast is your standard hotel spread. We wanted to visit the pool but did not have time. Overall a nice stay.
starstarstarstarstar Janet Duke
Loved the room layout. Great price for the space! Nice breakfast and pool! A special thank you to Amber who listened to our little boy tell about dinosaurs, even when she was super busy.
starstarstarstarstar Melanie Hampton
Loved the room layout. Great price for the space! Nice breakfast and pool! A special thank you to Amber who listened to our little boy tell about dinosaurs, even when she was super busy.
starstarstarstarstar Melanie Hampton
Derek and Heather went above and beyond making our reservation and checking in process very smooth and accommodating. The lobby was very clean and smells nice. The room layout is efficient with a small in wall coffee/food prep station. There was a couch and the bed was super comfy and the linens were nice. The bathroom had nice granite countertops. The only room for improvement would be the cleanliness of the shower floor - I’m sure with the labor shortage it’s hard to find great housekeeping. We were on the 4th floor. It takes about a minute for the water to warm up, but that was not a big deal. The free breakfast is your standard hotel spread. We wanted to visit the pool but did not have time. Overall a nice stay.
starstarstarstarstar Janet Duke
I understand that official quiet time is 10 pm and it is 9pm. However at no time ever should it sound like the people above you are coming through the ceiling!!!! unless maybe there is an emergency. I had to call the front desk 3 times to be finally told after 9pm that it's the furniture causing the issue. The furniture is noisy. If that is the case replace your noisy furniture with something that is not. When a customer selects a room large enough for 4-5 people the usually have children. children tend to get real cranky when they are tired after 9pm and can't sleep because it sounds like something is coming through the ceiling!!! The kids being upset on top of the people upstairs still sounding like they are coming through the floor at now 9:32pm of messing with my husband's PTSD. The 2 different people I spoke to while calling the front desk were both unsympathetic, rude and one got an attitude. I will never be back. I will make sure the groups I travel with for our shows also know not to stay here.
star Ryan&Jennifer Marion
I understand that official quiet time is 10 pm and it is 9pm. However at no time ever should it sound like the people above you are coming through the ceiling!!!! unless maybe there is an emergency. I had to call the front desk 3 times to be finally told after 9pm that it's the furniture causing the issue. The furniture is noisy. If that is the case replace your noisy furniture with something that is not. When a customer selects a room large enough for 4-5 people the usually have children. children tend to get real cranky when they are tired after 9pm and can't sleep because it sounds like something is coming through the ceiling!!! The kids being upset on top of the people upstairs still sounding like they are coming through the floor at now 9:32pm of messing with my husband's PTSD. The 2 different people I spoke to while calling the front desk were both unsympathetic, rude and one got an attitude. I will never be back. I will make sure the groups I travel with for our shows also know not to stay here.
star Ryan&Jennifer Marion
Derek and Heather went above and beyond making our reservation and checking in process very smooth and accommodating. The lobby was very clean and smells nice. The room layout is efficient with a small in wall coffee/food prep station. There was a couch and the bed was super comfy and the linens were nice. The bathroom had nice granite countertops. The only room for improvement would be the cleanliness of the shower floor - I’m sure with the labor shortage it’s hard to find great housekeeping. We were on the 4th floor. It takes about a minute for the water to warm up, but that was not a big deal. The free breakfast is your standard hotel spread. We wanted to visit the pool but did not have time. Overall a nice stay.
starstarstarstarstar Janet Duke
Loved the room layout. Great price for the space! Nice breakfast and pool! A special thank you to Amber who listened to our little boy tell about dinosaurs, even when she was super busy.
starstarstarstarstar Melanie Hampton
Quarto muito limpo que tem cama muito bonita, embora o sofá seja bom, mas leva uma cutucada quando você sai dele. O quarto também era grande. Eu gostei muito bem
starstarstarstarstar Bryan Schlipp Jr
Dormitorio muy limpio que tiene una cama muy bonita, aunque el sofá es agradable, pero se golpea cuando te levantas. La habitación también era grande. Lo disfruté realmente bien
starstarstarstarstar Bryan Schlipp Jr
Very clean bedroom that has very nice bed, although the couch is nice, but it gets a poke when you get out of it. The room was big as well. I enjoyed it really well
starstarstarstarstar Bryan Schlipp Jr
Muito limpo e bem conservado. Área segura .. A equipe foi super amigável. Quarto era bom (tinha uma área de estar). O café da manhã era bom, pois era uma refeição quente real, não pegar e levar. As pessoas eram simpáticas e garantiam que havia bastante comida.
starstarstarstar Brian Campbell
Realmente limpio y bien cuidado. Zona segura .. El personal fue super amable. La habitación era bonita (tenía una zona de estar). El desayuno estaba bien, ya que era una comida caliente real, no para llevar. La gente era agradable y se aseguraba de que hubiera mucha comida.
starstarstarstar Brian Campbell
Really clean and well kept. Safe area.. Staff was super friendly. Room was nice (had a sitting area). Breakfast was fine, as it was an actual hot meal, not grab and go. People were nice and made sure there was plenty of food.
starstarstarstar Brian Campbell
Dirigiu a noite toda do Arkansas para a emergência da família Bowling KY. Cheguei ao hotel por volta das 9 da manhã. Recebido na recepção pelo gerente geral Curtis Patterson. Altamente profissional, super educado. Explicou minha situação. Ele fez o check-in por conta própria. Nem mesmo tentei cobrar pelo check-in antecipado. Entregou-me uma garrafa de água gelada como se pudesse ler minha mente, eu precisava. O quarto era muito limpo e luxuoso senti. Shampoo, secador de cabelo, café e cama muito confortável. Curtis estava elegantemente vestido, verdadeiramente profissional e multi tarefas, mantendo-me uma prioridade e realmente me fez sentir bem-vindo ao estado de Kentucky. Oh, ele ganhou um cliente para o Comfort Suites para toda a vida. Alto nível de serviço. ótimo café da manhã. café ilimitado no lobby. Obrigado a todos vocês.
starstarstarstarstar Joel Wilson
Manejé toda la noche desde Arkansas hasta la emergencia familiar de Bowling KY. Llegué al hotel alrededor de las 9 a.m. Recibido en la recepción por el gerente general Curtis Patterson. Muy profesional super educado. Explicó mi situación. Él me registró. Ni siquiera intenté cobrar por el registro temprano. Me entregó una botella de agua helada como si pudiera leer mi mente, la necesitaba. La habitación estaba realmente limpia y lujosa, me sentí. Champú, secador de pelo, café y una cama realmente cómoda. Curtis estaba elegantemente vestido, verdaderamente profesional y multifacético. tareas mientras me mantenía como una prioridad y realmente me hizo sentir bienvenido en el estado de Kentucky. Oh, ganó un cliente para Comfort Suites de por vida. Alto nivel de servicio. gran desayuno. café ilimitado en el lobby. Gracias a todos ustedes.
starstarstarstarstar Joel Wilson
Drove all night from Arkansas to Bowling KY family emergency. Got to the hotel about 9 a.m. Greeted at the front desk by general manager Curtis Patterson. Highly professional super polite. Explained my situation He lickity split got me checked in. Did not even attempt to charge for early check in. Handed me a bottle of ice cold water like he could read my mind, I needed it. The room was really clean and luxurious I felt. Shampoo, blow dryer, coffee, and really comfortable bed. Curtis was sharply dressed truly professional and multi
tasking while keeping me a priority and really made me feel welcome to the state of Kentucky. Oh he won a client for Comfort Suites for life. High level of service. great breakfast. unlimited coffee in the lobby. Thank all of you.
starstarstarstarstar Joel Wilson
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