Very nice hotel. The place is wonderful, calm and the staff & service are very nice. If you are going to San Sebastian by car, it is a good location. Parking is free and you can go to city center by walking 15min.
starstarstarstarstar Olivier P
We had a three night stay here and it was absolutely wonderful. The hotel itself is gorgeous, beautifully designed both interior and exterior. Our room (in the stables) was very large, great bathroom, and a massive bed that was incredibly comfortable. The team there was super helpful, friendly, and accomodating. The phrase I used to my husband was "discreet but attentive" which is an artform which they nailed. It's about a 10-15 minute walk to a lot of the restaurants in Gros, and also to the beach there. Gros is a cool area, with a laid back vibe and is less crowded, feels more local. The walk to old town is about 20 minutes, which frankly we welcomed as it allowed us to walk off all of our eating! It's a very easy walk, flat roads and wide pavements. To La Concha it's about 25 minutes. The hotel also has bikes which we used, and that makes the distance shorter and cycle lanes are easy and clearly marked. Plenty of places to lock up the bikes as well. Breakfast was pretty good- pastries/fruits/cereals/yogurt/cheese/cold cut self served and cooked eggs made to order. We also used the gym and it was small but totally efficient and did what we needed it to. Parking was easy and secure.
If I had to find a complaint, it would be that the wifi is not secure, and they really should be using a private connection with a password. Because if the open connection, I wasn't able to use the wifi at all which is fine as I was on holiday and not working or on my phone too much, but do recommend they step it up a bit with a wifi password etc (I work in cyber security so am particularly conscious of this)
We are both pretty well travelled and discerning and were geniunely so happy with our stay, we'd wholeheartedly recommend and will definetely return.
starstarstarstarstar Ali Sacazo
Fabulous Hotel. My room was beautiful, clean and the products like hand cream, body wash, etc are exquisite. The staff was very kind and attentive. The breakfast was delicious. I recommend this hotel 100%. Great location.
starstarstarstarstar Vanessa Pena
Beautiful hotel with comfortable rooms and helpful staff. I disliked two things:
1: the booking was under my wife’s name. When she was checking us in while I was busy (see 2 below), the female receptionist said “when your husband comes to pay, he can provide his ID too” to which my wife answered: “is my credit card not good?”
2: was the parking where the Tesla destination chargers are, it’s cramped and tight when other guests do not park properly. Had to move stuff around to be able to park. Same to remove the car. I suggest either converting the 4 underground spaces to 2 or moving the chargers outside.
starstarstar Marcos R
Beautiful boutique hotel with incredible attention to detail and a gorgeous combination of modern and traditional interior design. We stayed here for a couple of nights on our honeymoon in one of the modern garden rooms and loved our stay. It is peaceful and relaxing, as well as conveniently located (walking distance from both beaches and Old Town). Comfortable beds, well appointed rooms, and a delicious breakfast. The hotel staff was incredibly welcoming and helpful. We will definitely stay here again if we return to San Sebastian!
starstarstarstarstar Sarah Blagden
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