Please, don’t choose this hotel,
The owner of this establishment will rob you!
they take an additional deposit that needs to be processed online, and after you leave they will come up with a reason not to give you this money.
In my case I left the key in box (same box where I get the key) but they said that I left it in reception and declined my deposit.
I very upset about this situation.
Please don’t book here. You will find a better place in Slovenia.
they spoiled my impression of this country 😞
star Arsalan Golestanekh
The worst accomodation ever. The women on the phone was so rude and unpolite. Also they took extra money from my account without any explanation of the reason and even they are laughing because they succeed to cheat me.
Also any late or early check in/out,parking spot is extra payed. And when you need to do check in they took you additional money for it , also extra for cleaning etc. So after you booked you should pay extra 100€. And at the end I didn't get the key from them. Don't destroy your holiday staying there.
star Aleksandra Dimova
If you want to sleep in a quiet room, don’t book this hotel. The room n°4 is very noisy. We hear the traffic and people talking in front of the door. There is no soundproof.
Furthermore there is nobody in the lobby. If you need help, you call a telephone number but nobody answers. And we were called back after 30 minutes, way too long to be helped.
Please avoid this place.
star julie thibaut
This is a different place than 2 years ago. Some owner change was done or something. Now that's a horrible place, we booked a big double room place (clear pictures were attached to the offer) and we got a single small room. They said they don't care because it's a system failure but that's not a customer's responsibility! We didn't get what paid for. A personnel is really rude and unpleasant, c'mon it's XXI century and you don't know how to talk with your customer...
Additionally rooms don't have even soap and shampoo and parking is paid 10eur per night but that was not clear in the offer.
Honestly avoid this place.
star C. M.
Firstly no email received with check in information. Checkin was supposed to be automated so I spent time calling their helpdesk already. No clear instructions of room amenities etc. No soap or shampoo provided. We told them we travel with children yet ended up on top floor with stairs (hauling stroller up and down). Room was full of mosquitoes, we all ended up scratching half the night. Two sofa beds very uncomfortable. Refrigerator door didn't close. Roof leak in front of room door. Absolutely not suitable for families, perhaps they should market themselves as hostel instead
star Wouter Verheyen
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