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star star star star Av. Yaxchilan, Mza 15, Lote 13, Sm 22, In Cancun (Downtown Cancun), Cancun, Riviera Maya & Cozumel Island 77500, Mexico
Esta Bonito el Hotel así como las Habitaciones, vale la pena, el único comentario que haría de sugerencia es que no esta habilitada la habitación para trabajar, hay una especie de Barra escritorio pero no hay sillas para usarlo y como esta despegado el espacio de la Cama no se puede utilizar, creo que sería muy funcional que pusieran una silla, ya que el Internet también esta súper bien.
Muy buena atención e instalaciones. Solo se escuchaba en la habitación todo el ruido del pasillo.
Muy mal servicio nada recomendable no funciona la televisión no hay sillas en los balcones los servicios de taxis que tienen súper carísimos y te quieren cobrar por todo
Relativamente nuevo (tiene creo que menos de un año que abrió) sus instalaciones son cómodas, ubicado en la Av Yaxchilan, en el centro de Cancún, es cómodo y tienes cerca prácticamente todo, restaurantes, plazas, tiendas, etc.
O hotel está situado perto da estação ferroviária e das paragens de autocarro (a partir das quais pode chegar à praia). Quartos limpos, roupa de cama limpa, camas confortáveis, banheiro limpo com chuveiro, ar condicionado. Bom serviço, não foi um problema, pois queríamos chegar depois das 23h e no final ficar uma hora a mais (o check-out é até as 12h). uma pequena academia e uma piscina (mais a deixar do que nadar, mas ótimo para crianças pequenas, perto de lojas e restaurantes
FUGIR. Fomos colocados em um quarto sem janelas com um cheiro forte de umidade, manchas marrons nas toalhas/lençóis e insetos mortos nas paredes e cortinas. Não há isolamento acústico, os quartos são barulhentos a noite toda. Para ter um quarto com janela, nos pediram um extra de € 10 por noite. Saímos do hotel após a primeira noite.
Quartos bons, sem frigobar. Perto de uma praça bem movimentada com caarinhos de comidas e regalos. Barzinhos também.O hotel em si é regular.Cama confortável.
Limpio, comodo, buena vista del rooftop. Nos cancelaron el vuelo y necesitábamos algocentrico y no tan caro, nos llevamos una grata sorpresa, instalaciones prácticamente nuevas y el personal amable. A un par de cuadras esta una plaza donde venden comida y botanas tipicas.
Experiencia agradable en este hotel bien situado, a 15min de la estación de buses y en un espacio tranquilo. Buena calidad de asistencia y unas habitaciones algo pequeñas, sin mucho espacio para dejar el equipaje, pero confortables. Buen buffet, bastante completo. Un hotel recomendable.
DEFINITELY AVOID THIS PLACE !! WILL REPORT THEM ON ALL PLATFORMS !!!1) I booked a king size bed room, however they gave me a two-bedded room without asking me. I showed them my reservation details and they said king size room doesn't have window. Why do they tell this now? Booking.com doesn't say this. Totally unprofessional.2) ) Ridiculously, I saw my room was (so-called) cleaned just after I returned from the so-called breakfast. However, bed linens were dirty a kind of muddy. It was like somebody put their muddy foot on the both beds. I asked the reception to tell housekeepers to change them. They said ok. However, when I returned to my room in the evening same dirty linens were still there. Are you kidding me ? Or you are racist ?3) There must have been a coffee/tea machine based on my reservation. They didn't provide it.4) Breakfast is absolutely insufficient and very tasteless. Very basic. Also you have to wait them to prepare. So amateur.5) Toilet flies are eveywhere. Floor tiles were full of dust. Towels and bed linens were smelling bad.6) There is a sensor sound/beep in every 15 seconds that lasts 7/24. It's very disturbing when you are trying to sleep. There is also another one in the mornings. It sounds like a bank queue beep. Very frustrating. Nobody cares.7) Housekeepers chat loudly at 9 am nearby the rooms. Somebody must remind them that this is a hotel (well, a so-called hotel of course) not a cafe.SUMMARY : Definitely, I don't recommed this hotel. AVOID this place and stay somewhere else if your trip to Cancun is worth it. This place is definitely not worth for money. So amateur. I will write this review on all other travel platforms as well to save people's time & money.
Not value for money. My room was cleaned (!) when I am at breakfast. Howeverthe bed linens were dirty. I asked the reception to tell the housekeepers to change it. They said ok. Howeverthey didnt. Also it's very noisy. Not honest hotel. I don't recommend.
DEFINITELY NOT RECOMMEND THIS HOTEL Absolutely a rip off hotel. It may look good from outside but when you check in and pqy, you'll suddenly realise that this hotel, 1) is very noisy 2) has almost no breakfast. Not worth for money. 3) is a rip off as other comments 4) Very dirty. Even if you tell them, they never change your bed linens 5) Rooms are very hot like sauna 6) They change your room without asking you. 7) They don't tell you or specify on booking platforms that some of the rooms don't have window
Very disappointing. Dirty hotel horrible breakfast. Disrespectful staff. Definitely not worth for money.
O hotel é novo e esteticamente atraente. Ele está localizado centralmente, mas em uma rua tranquila. Fica a uma curta distância de bares, restaurantes e Mercado 28. Reservei um quarto duplo deluxe e era espaçoso com um bom chuveiro e cama muito confortável. No entanto, todos esses pontos positivos são compensados por diferentes aspectos negativos. Primeiro o quarto tem uma varanda voltada para a escada interna impossibilitando a abertura das cortinas, pois todos que passam no corredor podem ver o interior. O quarto tem uma mesa grande, mas sem cadeira, não há lugar para roupas e você precisa colocar tudo na mesa e isso foi muito inconveniente para mim. O quarto é duplo, mas há uma única toalha pendurada. Acima de tudo, o hotel é barulhento. Aconteça o que acontecer no prédio, você pode ouvir na sala; pessoas conversando, abrindo e fechando as portas, outros hóspedes entrando e saindo do quarto. Isso me impediu de ter um bom descanso e foi muito chato. O serviço é ok, às vezes eu tenho 2 toalhas, às vezes 1, às vezes nenhuma. Definitivamente não é um retorno para mim.
Se Hospedaram 6 noites no hotel. Bom valor para o dinheiro pago. Um bom telhado topo piscina e área de café da manhã. O quarto foi agradável tudo funcionou. Os funcionários foram simpáticos e falava Inglês. Sendo Inglês que foi um bônus. Apenas atraem foi o barulho dos quartos a ser limpo na primeira luz. Nada pior do que estar móveis arrastado pelo chão em salas adjacentes. No geral um bom hotel que eu gostei da minha estadia
Stayed 6 nights in this hotel. Good value for the money paid . A nice roof top pool and breakfast area . The room was pleasant everything worked . The staff were friendly and spoke English. Being English that was a bonus . Only draw back was the noise from the rooms being cleaned at first light . Nothing worse than furniture being dragged across the floor in adjacent rooms . Overall good hotel I enjoyed my stay
I do not recommend this hotel as rooms are super warm, airless and sticky (no windows!). Our worst surprise was that we booked a standard room with a double bed but only got a bed by far smaller than a queen size bed (rather a single bed). We talked with the manager who did not care to help us. Then we talked with the booking agency who called the manager again. He explained that in Mexico double beds start at 1 m width. The booking agency could not do anything, as somehow the term double bed is country specific (at home it is 1.80 m, we got not more than 1.20 m). So us being both taler than 1.8m had to sleep in a tiny bed. Further negative features: We got a room on the 5th floor, the elevator did not work. Around the hotel there is hardly anything to do. Pillows are so soft that you nearly feel like sleeping without pillows (we had to ask three times in 3 hours to get the answer that additional pillows are not possible). The gym was closed when we arrived. It is impossible to swim in the pool (rather 2 combined little pools with a platform in the middle with only a few cm water). The air in the hallways is humid, hot and sticky and there is a strong artificial smell all over the building.
The hotel is new and aesthetically appealing. It is located centrally but in a quiet street. It is at walking distance from bars, restaurants and Mercado 28. I booked a deluxe double room and it was spacious with a nice shower and very comfy bed. However, all these positive points are compensate by different negative aspects. First the room has a balcony facing the internal stairwell making impossible to open the curtains since everyone walking in the corridor can see inside. The room has a big desk but without a chair, there is no place for clothes and you need to put everything on the desk and this was very inconvenient for me. The room is double but there is a single towel hang. Most of all the hotel is noisy. Whatever happen in the building you can hear it in the room; people talking, opening and closing the doors, other guest going in and out from their room. This prevented me to have a good rest and was really annoying. The service is okish, sometimes I got 2 towels, sometimes 1, sometimes none. Definitely is not a coming back for me.
Hotel simples, mas agradável, limpo. Piscina no último andar, uma pequena a academia para aeróbicos na cobertura. Quartos limpos
Eles nos deram um quarto para pessoas com mobilidade reduzida. Quarto 105, evite a todo custo. Cama de solteiro quando solicitamos um quarto para 2 pessoas. Não podíamos dormir bem, cama e travesseiros desconfortáveis. E o banheiro tem assento de pedra, não precisa pendurar roupas ou toalhas. O ar condicionado não pode regular a temperaturaQuarto limpo e espaçoso.
Nos dieron una habitación para personas con movilidad reducida. Habitación 105, evitar a toda costa. Cama individual cuando pedimos habitación para 2 personas. No pudimos dormir bien, cama y almohadas incómodas. Y el baño tiene un asiento de piedra, no tiene para colgarropa o las toallas. El aire acondicionado no se puede regular la temperaturaHabitación limpia, espaciosa.
Booked the deluxe room with twin beds, fairly clean, no wardrobe or hooks to hang something, bathroom had one hook for one towel. No place to hang hand towel either. No toiletries, desk but no chair. Sheets stained. Sun terrace with narrow pool but not very inviting. Location ok, staff friendly, fairly clean. Can’t recommend this place.
Nice hotel no centro de Cancún. Perto de Puerto Juarez (ferry para Isla Mujeres), excelente vista da piscina e café da manhã (7º andar). Os quartos não têm guarda-roupas, na minha opinião, o café da manhã pago via reserva poderia ser maior. Eu recomendo tho
Nice hotel in Cancun city center. Close to Puerto Juarez (ferry to Isla Mujeres), great view from pool and breakfast (7th floor). Rooms miss wardrobes in my opinion, breakfast paid via booking could be bigger. I recommend tho
Bom hotel com terraço na cobertura e uma pequena piscina na cobertura. O quarto é limpo e a equipe é muito simpática
Amo esse hotel, moderno, limpo, tem piscina e academia. As pessoas que lá trabalham são muito simpáticas e a sua localização é central.
Me encato este hotel, moderno, limpio tiene piscina y gimnasio. La gente que trabaja ahi muy amable y su ubicacion, centrica.
Very clean and quiet and great staff. Highly recommend.
Fiquei com minha esposa neste hotel, a equipe foi extremamente hostil e impraticável. Eles decidiram nos despejar porque nem sempre usávamos máscaras quando estávamos no saguão. A equipe foi extremamente rude e não respeitosa. O serviço de quarto é de boa qualidade. Mas com tal equipe, torna-se impossível ficar neste hotel.
Hotel en el centro de Cancun. Cerca de la terminalde bus ADO y d otras atracciones d la ciudad como bares, restaurantes y plazas.
Muy limpio y bonito, muy considerados con los nacionales, mi familia la. Paso muy bien, volveremos.
Excelente todo es nuevo me gusto y tv con YouTube y Netflix
Decidi ficar aqui depois de ler seu anúncio oferecendo AC nos quartos. Estava mais de 90 graus, então eu agarrei o negócio. O "ac" era uma pequena unidade de parede. Não soprava rápido e não deixava o quarto abaixo de 75 graus😭 o chuveiro estava quase frio. Dito isso, o quarto estava limpo e eu me sentia segura. Considerando que paguei menos de US $ 40 por noite, darei 3 *
Nice hotel, porém, em termos de equipe, eles podem melhorar muito (pelo menos com a recepcionista). O cara que atende se ele é super atencioso
Excelente servicio,sus empleados dispuestos ayudar a sus huéspedes durante la estadía, con las atracciones,servicio de transporte y recomendaciones de restaurantes locales.
Súper ubicación!!! Excelente servicio, las habitaciones son muy cómodas y amplias. La Limpieza y la atención de la recepción de 10!
Bonito hotel sin embargo en cuanto al personal pueden mejorar bastante (al menos con la srta de recepción). El chico que atiende si es súper atento
I decided to stay here after reading its advertisement offering AC in rooms. It was over 90 degrees, so I jumped on deal. The "ac" was a small wall unit. It didn't blow fast, and didn't get the room below 75 degrees😭 shower was borderline cold. All that being said, the room was clean, and I felt safe. Considering I paid less than $40 for a night, I will give 3*
Buen servicio. Habitaciones muy limpias. Bien equipado. Personal amable y diligente!!!
O edifício e os quartos são limpos. No entanto, não há micro-ondas ou cafeteira no quarto. O café da manhã é a partir das 8h, então é tarde demais. chuvaO edifício e o quarto estão limpos. Mas não tem nada (microondas, chaleira eletrônica). E a hora do café da manhã é 8h. É tarde demais. Não quero recomendar para você
I gotta give it 2 stars because I had a few pros and a few cons.Cons Numero uno: the fly infestation!!! Come on for a “new” hotel why the hell is there flies everywhere? I mean on the walls, in the sink and on me for all I know. That has to be taken care of immediately for guests to feel comfortable. Numero dos: No blankets or chairs. I get that Mexico is a Caribbean country that is mostly hot but I’m used to having blankets to keep me comfy and warm at night. No chair, But a desk? Doesn’t make sense.Pros Numero uno: staff is very accommodating and helpful with transportation and whatever I asked for. They’re rockstars!Numero dos: Breakfast was delicioso! 😋 I wish the chef could cook for me everyday honestly. I love her cooking.Numero tres: clean hotel; again staff was great at making sure it was clean and up to stAndard especially considering COVID. Love that!
Lovely room, bed is perfect and room is big enough. Staff are friendly and cleaning the room everyday.
Very nice and clean hotel with daily room service, comfortable beds, helpful staff, working AC, decent pool and gym. Overall we had a great stay ☺️
El seguridad del hotel nos dijo que nos vigilaba el coche (porque no habia sitio en el parking del Hotel y lo tuvimos que aparcar en la puerta) pero que le Dieramos una propina porque “habia una viejita que rayaba los coches”. No le dimos propina y al día siguiente estaba el coche rayado.
El seguridad del hotel nos dijo que nos vigilaba el coche (porque no habia sitio en el parking del Hotel y lo tuvimos que aparcar en la puerta) pero que le Dieramos una propina porque “habia una viejita que rayaba los coches”. No le dimos propina y al día siguiente estaba el coche rayado.
En Booking dice que cuentan con estacionamiento, pero no te dicen que solo caben 5 carros. Y cuando llegas, te indican que estaciones el carro en la calle de enfrente y le echan un ojito... Pero el seguro, al menos el de los autos rentados, no cubre daños cuando el vehículo fue dejado en la calle... Entonces ustedes saben si se arriesgan...
En Booking dice que cuentan con estacionamiento, pero no te dicen que solo caben 5 carros. Y cuando llegas, te indican que estaciones el carro en la calle de enfrente y le echan un ojito... Pero el seguro, al menos el de los autos rentados, no cubre daños cuando el vehículo fue dejado en la calle... Entonces ustedes saben si se arriesgan...
In Booking they say they have parking, but they don't tell you that they only fit 5 cars. And when you arrive, they tell you to park the car on the street in front of you and take a look at it ... But the insurance, at least for rented cars, does not cover damage when the vehicle was left on the street ... So you know if you take a risk ...
O Hotel nao oferece guarda roupa, frigobar ou secador de cabelo. A bancada de trabalho nao tinha cadeira. Forneceram uma no segundo dia de hospedagem e retiraram à noite. No dia seguinte tive que pedir de novo. O atendimento não é simpático. A internet é boa, tem garagem e a limpeza é boa
Localização muito bonita. Fácil acesso a tudo. Sala limpa e funcionários simpáticos. Boas lojas e restaurantes próximos. Muito econômico. Amei o 7º andar piscina. Boa internet.
Very nice location. Easy access to everything. Clean room & nice staff. Good nearby stores & restaurants. Very cost efficient. Loved the 7th floor pool. Good internet.
Boa localização, bom preço, o quarto estava impecável, lençóis limpos, toalhas limpas, geralmente limpas. O pessoal é muito acessível, o estacionamento é um pouco desconfortável, o hotel é perfeito para passar!
Buena ubicación, buen precio, la habitación estába impecable, sabanas limpias, tohallas limpias, en general limpio. El personal es muy accesible, el estacionamiento es un poco incómodo el hotel es perfecto para estar de paso!
Fue agradable la estancia en el Hotel, tuve una atención muy amable en recepción y cafetería del lugar. Lo único que no me gustó es que el olor a humedad no se quitaba ni con el sistema de aire
Good location, good price, room was spotless, clean sheets, clean towels, generally clean. The staff is very accessible, the parking is a bit uncomfortable, the hotel is perfect for passing through!
hotel was ok, staff is nice too, however, there was no hair conditioner in the room, there was not really nice smell in the room, towels were of pretty poor quality
Good for the price! Location was exactly what I needed. Good wifi
Av. Yaxchilan, Mza 15, Lote 13, Sm 22, In Cancun (Downtown Cancun), Cancun, Riviera Maya & Cozumel Island 77500, Mexico
Located in Cancún, 500 metres from Cancun Government Palace, Hotel Kavia Plus provides accommodation with a restaurant, free private parking, an outdoor swimming pool and a terrace. Among the facilities at this property are a 24-hour front desk and room service, along with free WiFi throughout the property. The hotel features family rooms. At the hotel, the rooms include a wardrobe. At Hotel Kavia Plus each room is equipped with a desk, a flat-screen TV and a private bathroom. Guests at the accommodation can enjoy a à la carte or an American breakfast. Popular points of interest near Hotel Kavia Plus include Cancun Bus Station, Beto Avila Stadium and Cristo Rey Church. The nearest airport is Cancún International Airport, 14 km from the hotel.
