Very good, all basic facilities included. Good location.
starstarstarstarstar Daryna Cherednyk
Simply disappointing.
As the elevator is 2004 year of make, the service standards are the same. The place is just not up the the international standard of the group.
Some of the staff are very friendly, but for most part the lack of professionalism is appalling. I do not understand on what basis the hiring is done.
Dogs barking on the top floor of the hotel, people barging into the room randomly.
Wishing 10 hours of active occupancy of the room the plumber was called to do a repair of clog or leakage THREE TIMES. The keycard stopped working THREE TIMES within two days, access to facilities was just lost permanently even though was part of the package.
While some gents at the reception speak french pleasantly, other people cannot follow instructions in English OR RUSSIAN. Simply ridiculous.
Management does not review the book of complaints.
The lighting in the room is terrible abs some of the rooms are looking directly into the windows of an office building so no matter what floor you are on, you will be observed from 3-5 meters away on your level unless curtains are fully closed.
Unfortunately I didn’t get the access to revisit and capture the lovely executive lounge which seemed like a place for executions rather than executives. Broken clothes iron, non operational safe and much more to continue the list...
The lights are at maximum in the photos, there are no spotlights or ceiling lights of any sort.
Four drunk people are permitted to check in into the same hotel room and cause a havoc in the lobby with no reaction from security.
star Sam
My regular place to stay on biz trips in Moscow. Very helpful stuff, plenty of places for dinner/breakfast around in walking distance.
starstarstarstarstar Alexander Izioumov
I am the client more than 15 years. What I can tell you? You need some standard in your life. Holiday Inn delivers. Value for money. Quite simple...
starstarstarstarstar Grzegorz Ornowski
Great hotel in the middle of the city. Easy access to Sheremetyevo. Used it multiple times and never had any issues.
starstarstarstarstar Filip Malkov
Excellent location, five minute walk to Metro with easy access to the city center. Lots of good restaurants in the area, some opened 24/7. The hotel is a typical Holiday Inn: basic, clean with friendly, professional and attentive stuff.
starstarstarstarstar Boris
Nice place. I would stay there again The room was large. The bed was big and comfortable No service to and from the Hotel. The taxi fare to the hotel from the train station was very expensive. The Taxi fare to the airport was reasonable.
starstarstarstarstar Verified Hotel Guest
The staff was very friendly and helpful. The hotel itself is located close to the metro and some good restaurants and coffee shop. Bed was comfortable. Fee for Internet usage. With the proliferation of Internet, charging fees (especially relatively high fees) needs to be done away with.
starstarstarstarstar Nick
Clean and tidy and professional. Very helpful front staff.
starstarstarstar Dan
Very clean and everything in good condition. Bed not very comfortable but not bad. Being familiar with Moscow it was pleasantly clean and efficient. The rude blunt manner of staff.
starstarstarstarstar Anita
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